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Share your dilemmas and get honest opinions from other Mumsnetters.

It wouldn’t be a bad idea if we paid for GP appointments?

412 replies

Babybear260 · 20/11/2025 23:13

I’m no economist or politician but it occurred to be that if everyone (or the majority of the populn excluding students, under 18,s , pensioners and very low income households) paid, I don’t know ~£5 every time they saw a GP, could that improve the NHS?

I know many, many people that spend twice that a week on lattes and cappuccinos (including myself) so I wonder whether if the majority of the population could stump £5 per appointment it would help?? Because most people aren’t seeing GP’s weekly so surely people wouldn’t mind contributing?

sure people have thought of this before and there must be a reason why it wouldn’t work because obviously if if did, it would be an option.

OP posts:
Mischance · 21/11/2025 20:21

The other side of this is that if we were paying we would feel justified in raising our expectations: asking the doc to listen properly, give a long enough appointment to deal with our problems, speedy referrals. In other words we would make the same demands as private patients.

youalright · 21/11/2025 21:27

Gemma2003 · 21/11/2025 19:55

I've lived many years in the UK and had my kids in the UK. I come from New Zealand. I cannot understand why GP's are free. Many times in the doctors waiting room it seems that people have "come in for a chat" with the GP - often people who are older or lonely.

In New Zealand our hospital care is free, but our GP's charge, based on your earnings. Some places are free or almost free to those with low incomes, and we have high use cards as well. We also have a free 24/7 healthline that you can ring to guide you through whether you need care or not.

It seemed odd that I, as a City worker in London, got free GP care despite my income, when that money might be better spent on supporting someone who had very little. But health systems are highly emotional and expectations differ.

You have no idea why someone is sat in a waiting room. Also you need to be triaged now to even get to that waiting room

wantom · 21/11/2025 21:33

I haven't read the entire thread (but I will!). Anecdotally it is said that some people use the GP for a pastime, and will go for the "outing" and for trivial matters". I said anecdotally.

I've often thought that instead of free GP all day every day, that everyone should be allocated a number of free visits every year, say four or six whatever. Then anything after that is charged unless it is follow up for a complaint discovered at one of the free visits.

TheHillOfDreams · 21/11/2025 21:35

I suspect the people who would be exempt from charges are pretty much the same people who are most likely to make unnecessary appointments or miss appointments now. So charging wouldn't really help much. It would just put off those who fall through benefits gaps etc at the moment.

ThaQuilomum · 21/11/2025 21:37

In Ireland, we pay €60 per GP visit, €25 to the nurse for bloods if needed. Its 100 euro for a and e if you go directly not going through the GP.

grafittiartist · 21/11/2025 21:39

It should always be free at point of contact.

newrubylane · 21/11/2025 21:42

I've often thought they should put donation boxes in hospitals, GP surgeries etc. I'm sure many people would donate willingly.

Kirbert2 · 21/11/2025 22:18

wantom · 21/11/2025 21:33

I haven't read the entire thread (but I will!). Anecdotally it is said that some people use the GP for a pastime, and will go for the "outing" and for trivial matters". I said anecdotally.

I've often thought that instead of free GP all day every day, that everyone should be allocated a number of free visits every year, say four or six whatever. Then anything after that is charged unless it is follow up for a complaint discovered at one of the free visits.

Which would single out those who are disabled, with chronic health conditions etc and have no choice but to use the GP regularly.

Vaxtable · 21/11/2025 22:20

I don’t agree with paying to see, however I do agree with being fined if you don’t turn up, or cancel same day (unless there’s a bloody good reason)

there was a post on here recently where someone had half the appointments she was to see cancelled and some comments when asked why where it’s stopped raining and I needed totake the dog out!

ruethewhirl · 21/11/2025 23:35

Itsaknockout235 · 21/11/2025 06:15

Actually yes, but also this: https://www.thetimes.com/uk/healthcare/article/just-10-of-patients-account-for-40-of-appointments-with-gps-3jm7rrnr7?utm_source=chatgpt.com

The above was an article in the times about 10% of people taking 40% of appointments. These ‘frequent attenders’ had on average 60 appointments a year. If we assumed the 10% were mostly the over 60s and those on benefits, charging for the rest would still be a big win for the NHS.

HOWEVER the original study that prompted the news report did attempt to look into the nature of these frequent attenders. Here’s a quote:

‘Our analysis suggests that frequent attenders are identified across all parts of the UK and that deprivation, practice size or regional variation are NOT drivers for the number of frequent attenders by practice. There is evidence from Europe that frequent attenders (and particularly persistent frequent attenders) are more likely to be female and older, present more social and psychiatric problems, receive more prescriptions of psychotropic medication, have more medically unexplained physical symptoms, and more chronic medical conditions.3 17

Also this:

’A systematic review focused on children also found that frequent attendance in children was associated with presence of psychosocial and mental health problems, younger age, school absence, presence of chronic conditions, and high level of anxiety in their parents.18

So, erm, it is highly likely the frequent attenders are the worried well (physically, that is).

presence of chronic conditions

This kind of dents your 'worried well' theory, I'd have said...

20000000l · 21/11/2025 23:38

I don’t think you’ve thought this through.

There may be times where someone is on a low income and can’t prove it but may need to see a doctor. For example, getting a fit note. At the point they get the fit note, they may not be eligible for benefits or for sick pay…cause the fit note may be required first before any of that kicks in. So you may validly get someone unwell, with no projected income needing a fit note from their GP and not being able to afford the appointment fee. You obviously say someone’s last £5 should be spent on food as opposed to GP fees.

Kendodd · 21/11/2025 23:40

JaceLancs · 20/11/2025 23:17

I think we should pay a nominal fee similar to dental check ups NHS tier 1 and anyone on a low income gets it free on same system

How's that worked out for NHS dental provision?

Kendodd · 21/11/2025 23:42

The exempt from payment people you mention in your OP are the vast majority of customers at the GP so hardly any appointments would end up being paid for anyway.

5128gap · 21/11/2025 23:48

No. A free NHS is vital to the health of the nation. Any charges incurred always result in poorer outcomes. We already have people not collecting medications because they can't afford prescription charges, skipping eye tests and not updating their glasses, making them a risk on the roads, and for many people the dentist is only an option when the pain is unbearable and the tooth can't be saved.
It will also be another means to make people with disabilities and long term health conditions worse off than those more fortunate with their health.
GPs will no doubt prioritise the patients paying extra, over the already paid for, just as they prioritise other things that bring in money. You can't get an appointment for weeks at mine but I could rock up for a flu Jab or an incenticised 'screening' tomorrow.
GPs should be the service that takes the load off more costly interventions. Start charging and people will be even more likely to go to A&E or call ambulances so it will be false economy.

HoskinsChoice · 22/11/2025 08:57

5128gap · 21/11/2025 23:48

No. A free NHS is vital to the health of the nation. Any charges incurred always result in poorer outcomes. We already have people not collecting medications because they can't afford prescription charges, skipping eye tests and not updating their glasses, making them a risk on the roads, and for many people the dentist is only an option when the pain is unbearable and the tooth can't be saved.
It will also be another means to make people with disabilities and long term health conditions worse off than those more fortunate with their health.
GPs will no doubt prioritise the patients paying extra, over the already paid for, just as they prioritise other things that bring in money. You can't get an appointment for weeks at mine but I could rock up for a flu Jab or an incenticised 'screening' tomorrow.
GPs should be the service that takes the load off more costly interventions. Start charging and people will be even more likely to go to A&E or call ambulances so it will be false economy.

Edited

That's simply not true. There are very, very few countries left that have a fully free health service and they work perfectly well, often better than the NHS. It is ridiculous to say a free heath service is 'vital to the health of the nation', it's not even close to being true.

themerchentofvenus · 22/11/2025 09:07

They should charge £10 an appointment paid in advance and those on low income can then claim it back.

Those who don't show up then can't claim the cost back. This alone will save a fortune for the NHS.

The NHS is struggling and something needs to give.

Politicians247UnderwearExtinguishingService · 22/11/2025 09:12

SouthernNights59 · 21/11/2025 19:21

We have homeless people and foodbanks here too. However the majority of people still manage to access healthcare when they really need to and A & E is free. We also pay a fee to call out an ambulance, except for accidents, and no-one thinks twice about calling one if they need to.

Our health system is in a mess at the moment as many others are, but from what I read on MN and hear from friends it's still better than the "envy of the world" NHS. I recently went to a new GP, one who is very thorough. I only saw him because my BP was slightly high and he sent me for more tests over a couple of months than I'd had in the previous 65 years! On my yearly review recently they were all done again - even though nothing showed up in the first ones.

But you say it yourself: However the majority of people still manage to access healthcare when they really need to

What about those who aren't in the majority?

Politicians247UnderwearExtinguishingService · 22/11/2025 09:21

Kirbert2 · 21/11/2025 22:18

Which would single out those who are disabled, with chronic health conditions etc and have no choice but to use the GP regularly.

Quite. Essential healthcare isn't a treat, like Alton Towers, where you get your share of the fun and then step aside for somebody else's turn.

It's ludicrous to say that everybody else gets the same allowance, whether they actually need or want it or not. It's like saying that somebody with type 1 diabetes can only have a third of the insulin pens that they need to be able to eat a normal and healthy diet, so that two other people who don't have diabetes can have 'their fair share' of the rest of the pens to puzzle over what on earth they're meant to do with these things.

ContentedAlpaca · 22/11/2025 09:22

themerchentofvenus · 22/11/2025 09:07

They should charge £10 an appointment paid in advance and those on low income can then claim it back.

Those who don't show up then can't claim the cost back. This alone will save a fortune for the NHS.

The NHS is struggling and something needs to give.

Then you would need an appeal system for situations where people are simply too ill to go or circumstances have overtaken and they're in hospital.

Often people who are on low income and who are also ill or disabled are overwhelmed by life admin. This is putting an extra burdon on on those who are the most in need, to claim back the money. Or in the case of people who don't have capacity, on their families or carers.

Politicians247UnderwearExtinguishingService · 22/11/2025 09:45

ContentedAlpaca · 22/11/2025 09:22

Then you would need an appeal system for situations where people are simply too ill to go or circumstances have overtaken and they're in hospital.

Often people who are on low income and who are also ill or disabled are overwhelmed by life admin. This is putting an extra burdon on on those who are the most in need, to claim back the money. Or in the case of people who don't have capacity, on their families or carers.

Yes - whilst there undoubtedly are some willfully selfish people out there, I don't think some folk realise just how privileged they are when it comes to assuming deliberate negative behaviours on the part of many others.

wantom · 22/11/2025 09:47

Kirbert2 · 21/11/2025 22:18

Which would single out those who are disabled, with chronic health conditions etc and have no choice but to use the GP regularly.

I said that follow up for discovered conditions would be free. That would include chronic illnesses.

If ordinarily well people have used up their annual free allocation, then they pay per visit after that.

I think it's only Cuba now that has completely free healthcare, not sure. My suggestion might not work, but at least it's thinking of something. And something has to be repaired in the NHS.

Hankunamatata · 22/11/2025 09:48

Covid proved this is a bad idea

Covid stopped people seeking GP, esp vulnerable and elderly. They waited until conditions became advance that they had to seek urgent medical help - costing nhs more in treatment and services that wouldnt have happened with earlier access.

RememberBeKindWithKaren · 22/11/2025 09:54

For people in work, yes I'm with this idea. Concessions for some demographics. yes but no government has the bottle to do anything like it..The NHS, and GP access will always be sacred.

5128gap · 22/11/2025 10:33

HoskinsChoice · 22/11/2025 08:57

That's simply not true. There are very, very few countries left that have a fully free health service and they work perfectly well, often better than the NHS. It is ridiculous to say a free heath service is 'vital to the health of the nation', it's not even close to being true.

Any comments on the points I've put forward about the impact of once free health services now being charged for in the UK? Or are you going to simply tell me I'm wrong without addressing the points that indicate I'm not?

Politicians247UnderwearExtinguishingService · 22/11/2025 10:40

wantom · 22/11/2025 09:47

I said that follow up for discovered conditions would be free. That would include chronic illnesses.

If ordinarily well people have used up their annual free allocation, then they pay per visit after that.

I think it's only Cuba now that has completely free healthcare, not sure. My suggestion might not work, but at least it's thinking of something. And something has to be repaired in the NHS.

What about people who have to battle for a diagnosis, often for months or even years, though? Or people who suffer from many different health issues, not all of which can be necessarily linked or ascribed to one central condition?

I think there's a fixed idea in a lot of people's heads that everybody is binary: either 'an ill person' to be pitied or 'a well person' who might have the occasional blip. It really isn't that simple.

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