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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

What's the longest you have had to wait for an ambulance?7

157 replies

OneUmberJoker · 20/11/2025 20:44

7 hours

OP posts:
spanktastic · 21/11/2025 06:45

2 hours 45 for my mother who had a stroke and couldn’t move, she died 6 days later, I used to be so angry with the ambulance service after that but then my sister who has severe mental health problems was suicidal and they arrived within 10 minutes to help her.

Dinosaursare · 21/11/2025 06:45

Dh is a paramedic, his record was someone on the floor for 31 hours

SheilaFentiman · 21/11/2025 06:59

My mum - about 5 hours on the floor at home with a broken ankle and a care worker staying with her and then at least another 5 hours in the ambulance at the hospital queuing for a bed ( therefore putting that ambulance out of action for the next person)

Me - when I was in labour, a matter of minutes, thankfully

Kendodd · 21/11/2025 08:11

HedgeWitchOfTheWest · 21/11/2025 06:19

This is sad and quite terrifying. Can we do something?

most communities now have defibrillators. Can we get community stretchers that can be loaded into a car across the back seat? Can we organise training so people can learn how to move someone safely? Maybe we can work with local community transport groups to adapt their vehicles and organise volunteers for emergency transport too?

I actually think that a really good idea. A friend works as a 999 call handler, she says she get loads of call from people who just can't afford a taxi and can't drive/have nobody to drive them.

Forestfire12345 · 21/11/2025 08:13

13 hours and a 12 hours. Both for 80 odd year old Mum. Absolutely disgraceful.

DaydreamBongospirit · 21/11/2025 08:24

15 minutes whilst doing CPR on someone. They survived.

Kendodd · 21/11/2025 08:25

WhyKnotNow · 21/11/2025 04:43

I’m afraid so, mid morning on a Saturday and no ambulances were available to be sent.

And what happened to you?
I think I must have been super lucky with my 90 second wait for my kid. Ambulance must have been just outside. My kid was absolutely fine as well, no illness or injury. He was about six and trapped in something in a really awkward position with people using all their strength to protect him (this couldn't have lasted long). As I said, he was completely fine, just distressed but it could have turned really nasty, losing limbs, any second. He'd absolutely definitely have been dead if he'd had to wait hours.
Actually, I say that but I think a call would have gone out in the community strong men and machines would have showed up to rescue him. A crowd wouldn't have watched a six year old die waiting for emergency services and done nothing.

ThatWriterInTheCorner · 21/11/2025 08:25

Over nine hours, but the circumstances were unusual. A relative had died at their home and we needed an ambulance crew to confirm the death before they could be released to the care of the funeral director. It wasn't great for us, but it was the right call by the ambulance service. Prority was rightly given to the living.

YourFirmLimeHam · 21/11/2025 08:26

About 10 mins.

ProfessorOfAllTheThings · 21/11/2025 08:59

Just yesterday someone I know saw a very (90ish) elderly man fall in the shopping centre precinct. Very obviously broke his hip, was screaming in pain and laying on the cold pavement. Ambulance service apparently said it would be 3 hours or more. No idea of the outcome but I think that it is utterly unacceptable for someone of that age and vulnerability to not get help when they need it.

A friend's dad died after waiting 6 hours on the floor at home. He hit his head and bled into his brain. He was in too much pain from maybe rib fractures to move. He was a completely well man in his 70s. While they were waiting he became cold, confused and then unconscious. The ambulance service rang back periodically and were updated but didn't arrive until he'd gone past the point of being helped. His family had to support him through that with no support themselves.

We needed an ambulance for a family member with severe breathing difficulties when the ambulance service was on strike (winter 2022). They had low oxygen and the GP was v worried. We had to sort it all out ourselves and it was terrifying. It ended up with a prolonged hospital stay for double pneumonia.

I have actually been changed by these experiences and I no longer have any faith that help is available for those who need it when they need it.

I find it hard to take training at work seriously for example when you know the infrastructure won't support you in a timely manner.

It should not be a completely lottery in the UK in 2025. Some people will get gold standard responses and life saving treatment, and others will be left to deteriorate and possibly die in the cold and in pain. And that's not to do with triage or priority but availability of resource.

It's a strategic funding choice.

ProfessorOfAllTheThings · 21/11/2025 09:01

ThatWriterInTheCorner · 21/11/2025 08:25

Over nine hours, but the circumstances were unusual. A relative had died at their home and we needed an ambulance crew to confirm the death before they could be released to the care of the funeral director. It wasn't great for us, but it was the right call by the ambulance service. Prority was rightly given to the living.

Edited

The out of hours GP service did this for my grandparents each time.

Utterly surreal interactions in the middle of the night

Loopylalalou · 21/11/2025 09:31

Dinosaursare · 21/11/2025 06:45

Dh is a paramedic, his record was someone on the floor for 31 hours

DD is also a paramedic. During Covid, was queuing outside waiting for A&E to admit, was relieved at the end of her 12 hour shift, and then returned to the same patient, still queuing, 12 hours later at the start of her next shift, a 27 hour wait in total. Much better now apparently, and
would be better still without their ‘frequent flyers’ (time wasters)

InveterateWineDrinker · 21/11/2025 10:02

Immobile 94 year old in respiratory distress. GP rang 999 and was told minimum of 12 hours.

December 2024.

FuelledByRageAndHaribo · 21/11/2025 10:03

Elderly parent with advanced dementia, waited 10.5 hours after they fell and broke their hip. Because of the dementia it was impossible to explain to them what was happening and why we were leaving them in agony. Unfortunately the paramedic bore the brunt of parent’s frustration once they did arrive and tried to transfer to the ambulance, and then the A&E staff had the same treatment. Never underestimate the strength and anger of a dementia patient even if they’re elderly and in severe pain!
On the positive side at least they were indoors and not lying on a icy street.

Where we live there are volunteer responders who will use their own vehicle to take people to A&E, unfortunately our only experience of this service was negative and left the patient with lifelong issues as a result.

Rugbymom67 · 21/11/2025 10:10

We live in Rugby, town of over 100,000. They cut our ambulance stations a number of years ago. Now they come from over half an hour away in dead of night blue lights.

Sadly people have died. We now have defibs on every street corner thanks to one family who sadly lost their son at 18.

So never waited. Never called. I know they aren’t coming.

In a super emergency where I cant get to a hospital and it’s urgent I am being completely honest I would call the fire brigade.

SheilaFentiman · 21/11/2025 10:12

In a super emergency where I cant get to a hospital and it’s urgent I am being completely honest I would call the fire brigade.

How would this work? You dial 999 and when asked 'what service please' you say your house is on fire??

Rugbymom67 · 21/11/2025 10:16

SheilaFentiman · 21/11/2025 10:12

In a super emergency where I cant get to a hospital and it’s urgent I am being completely honest I would call the fire brigade.

How would this work? You dial 999 and when asked 'what service please' you say your house is on fire??

If I couldn’t do anything else then yes.

And I say that as someone who held a blue floppy 2 week old who wasn’t breathing and sped through our town holding him in passenger seat on way to our adult minor injuries whilst he slowly turned from blue to grey. They weren’t peads but they saved his life. They told me if I had called for an ambulance he would be dead.

If we don’t have services here and that’s the most sensible option then no I will not feel bad for lying to try to get any help I can.

budgiegirl · 21/11/2025 10:21

7 hours. My FIL died after 6 hours and 45 minutes.

StampOnTheGround · 21/11/2025 10:21

I have only experienced it twice, 1st was someone who had a funny turn and started slurring their words - took around 15 minutes I think. 2nd was full term bleeding at home - must have been less than 2 minutes.

First one didn’t end up needing transferring to hospital, second did.

fungibletoken · 21/11/2025 10:27

About 3 hours for a newborn (just over a week old) with laboured breathing. Every half hour the ambulance service sent me the following text:

"We apologise for the delay, our service is currently under a high demand. If your condition worsens or changes, please call back on 999. Alternatively reply CANCEL to stand down the ambulance response."

Edit: so sorry to those who lost loved ones/they suffered following a delay.

Seawolves · 21/11/2025 10:30

Over an hour for DH who'd had a stroke, impossible to move him so couldn't drive him myself nor get him into a taxi even if I'd been able to get one (lived rurally, not all areas have good taxi coverage). There were no available ambulances locally so one came from the next county. There was also a 10 minute wait just to speak to a call handler.

PatThePenguin · 21/11/2025 10:34

An hour and 10 minutes with an elderly man who had slipped in the street and severed an artery (as it turned out he'd also cracked 3 ribs and damaged his spleen).

A friend and I were giving first aid whilst kneeling in a huge puddle of blood.

How we managed to keep such hard pressure on his wound for all that time is still beyond me.

Nopenott0day · 21/11/2025 10:44

My late DGmother, ~ 9 hours at the age of 94. She was ?#NOF so couldn't be moved. Luckily it was in the nursing home where she lived and a member of staff sat on the floor with her.

No family could go to her as it was during first lockdown.

At the time I was so angry. But in hindsight, she was safe where she was and as the falls team came and assessed her with the paramedics it saved her having to go to into a&e for assessment around all the drunks and germs.

For myself under 5 mins even though I was inside the GPs on nebs, as I was mid asthma attack.

FoxRedPuppy · 22/11/2025 10:42

I think people call ambulances thinking they will skip the waiting room. Someone in this thread said their relative wouldn’t have coped with waiting room. You still go in the waiting room at A&E unless your condition requires you to go straight through. Same as when you turn up. I turned up to A&E on my own steam for heart attack 2 and 3 and was taken straight through. On the other hand I’ve been with dc in an ambulance and sat in waiting room.

Some of things in this thread I would have always made my own way to A&E. Obviously not if someone is immobile.

1offnamechange · 22/11/2025 11:04

I've never called one personally but work in medical complaints - sadly waits of well over 12hrs are not uncommon. What lots of people don't know is that even if someone gets an ambulance they could then be waiting for up to another 12hrs in it, outside the hospital, before being admitted, which obviously stops that ambulance going to help anyone else in the meantime.

Can't believe that someone has asked why people don't get alternative transport! Don't you think if they could, they would! Not everybody drives or is capable of bodily lifting another adult, not to mention people who have injuries that can't be moved. Do you think a taxi driver is going to help lift someone who has broken their leg? A friend's father was having a stroke late at night and was told an ambulance would be up to 8 hours - their mother had to run around knocking on the neighbours doors to wake them up to help her pick him up and get him into a car.

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