To think dramatic colleague should not have done this?

[Mabeldram]

I work in big brand hospitalality.

Last night there was a married couple in my section. She was lovely and he was a bit of a sleaze. I saw him scrolling through his for you page in Instagram - full of bikini babes. And he was a bit lechy with one of our teenage food runners, so I stopped her attending the table. I'm a sturdy mid fifties meno woman, I feel very protective of the youngsters.

When the couple came to settle up, the husband had a discount QR on his phone, so as per normal protocols I asked permission to take the phone to the host station to scan,

I asked a colleague to take it over as I needed to head to another guest as a priority. He scanned it, printed the bill and popped the phone down on the platter.

I always switch a phone off once scanned but Malcolm, the colleague didn't.

Malcom came back over to me after dropping the bill and phone down to the couple and ushered me into the kitchen.

Gleefully he told me that as he was heading back to the table, a tinder notification came up on the phone so he deliberately left the phone in a very visible position for the lovely wife to see.

AIBU to think he should have closed the phone down, or placed it face down, to save the grand reveal?

Well done him! I think it was the right thing to do

Could be Toby Carvery, I always let them take my phone in TC to scan vouchers, I can always see them.
I wouldn’t worry about what Malcolm did - I hope she saw and has kicked him out, he sounds gross

Sounds like he did it for spite not altruism or concern for the wife.

You are naive to believe that

Urgh, your poor servers, having to touch other people's phones. Phones have more bacteria than toilet seats don't they?
Also your poor customers, no way would I hand my unlocked phone over.

I was in Bella Italia the other day and they took my phone to scan a at code and as server walked off I wondered what would happen if he dropped it.

Agree
you have no rights under a fraud claim if you give someone an unlocked phone. It is on a par with giving them your mobile banking logins or your card and pin

something similar happened at a restaurant where I worked in Blackpool. Colleague took the phone to the till then left phone on the table so the wife could see the notifications from other women. Long story short the restaurant got sued. The husband then claimed the staff had inappropriately accessed his phone and caused ‘damage’ to his reputation and business. He won and the colleague got fired for a data breach. Restaurant then told us the fine would mean two staff will need ‘to go’ I was one of them.

That's just awful. It just shows you what a foolish practice it is.

yeap

No way would I unlock my phone and give it to a random waiting staff, apart from the fact it wouldn't last "open" and then they'd have to return anyway. Easy to get up and walk over, use QR code and pay simultaneously.

Even though my banking apps are hidden, I'd still not hand my phone over to a stranger

How long do other people's phones stay open for? Mine is only a couple of minutes! That guy's must have been about 10 minutes at least.

you can change the setting, but the longer its open for the easier it is for a thief to chang eat setting on your phone. There are several things you can do to stop a thief from changing the settings. Many thieves want an open phone, so they can access your phone and banking apps. So having a shorter setting for open is safer, having apps hidden and face recognition being needed to open them makes it safer and also locking down your settings with a code makes it safer again - all this helps prevent banking app theft, loans and fraud

I set mine for a longer opening and kept getting alerts for security reasons to shorten it!

Handing my phone to someone so they can scan it, and I'm right by it- okay, handing my phone so they can wander away with it, not a chance, in any case, it would turn off after about 30 seconds. And this is not because of some secret Tinder account, but my whole life and work life is on my phone, and it's being lost would be a huge pain in the arse.

I have no issues with what your staff member did. The guy sounds like a sleeze anyway.

Surely phones only turn off if you don't touch the screen. I imagine the people going off with them are conscious to keep it active so they can scan the QR code.
I think lots of people are lazy and don't think anything bad will happen to them so they'd hand over the phone. I'm sure if you said you'd accompany to the desk them they'd be fine with that.

Protocol? I would NEVER let my phone or my bank card out of my sight, that's what mobile terminals are for!!! Your protocols need changing!

I wouldn’t have done what your colleague did. I’m sure this lady knows what her partner’s like; it doesn’t exactly sound like he tries to hide what a creep he is and she’s probably been told before by people closer to her. May be one day she’ll have enough but it’s her business and it probably just made her feel smaller than she usually does.

why would family members be talking on Tinder?!

I think she meant the couple at the table.