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Leaving job, work email registered on everything

164 replies

Bleepbleepbleepman · 09/11/2025 08:18

Any tips??! Please
I’m likely leaving my longstanding job for a new one in the next few weeks
Historically (and stupidly) I’ve registered literally everything I’ve signed up for to my work email and phone number so I have easy access on my laptop and phone.
has anyone been in a similar situation and managed to navigate changing this smoothly?

you are being unreasonable - you’ve got a nightmare ahead sorting this

you are not being unreasonable - there’s a way to sort this

OP posts:
CryMyEyesViolet · 09/11/2025 13:18

ItsOnlyHobnobs · 09/11/2025 08:20

No. The number and contents on the phone is the property of your workplace.

I can’t imagine any employer being happy that you retain it.

My very large corporate firm lets you keep your number. There’s a policy for it and you just fill out a form and they let you transfer the number to another contract.

LittleBearPad · 09/11/2025 13:20

Somersetbaker · 09/11/2025 13:14

The disadvantages are huge for a commercial organisation, as has been pointed out, the last thing you want is a sales enquiry going to a rival firm, or an urgent service request to go to the wrong place. Sending and receiving emails is not a particular problem, just inconvenient to the OP now, and her emails weren't secure, even deleted ones can be retrieved from the email server. I know my work number was diverted to my successor when I retired and then after a few months reallocated, they wanted the sim back but not the phone, but it was 3 years old with a knackered battery.

And yet, as I have said, it’s done quite often despite all the people saying it can’t be done.

There is little to stop anyone leaving a company taking details of their contacts with them. A customer facing person can then quite easily make contact with previous customers whether they have the same number or not. Preventing them keeping the same number isn’t a failsafe solution at all.

Somersetbaker · 09/11/2025 13:31

LittleBearPad · 09/11/2025 13:20

And yet, as I have said, it’s done quite often despite all the people saying it can’t be done.

There is little to stop anyone leaving a company taking details of their contacts with them. A customer facing person can then quite easily make contact with previous customers whether they have the same number or not. Preventing them keeping the same number isn’t a failsafe solution at all.

It depends on what you're contact says about termination. Restrictions on poaching clients (and staff) are legally enforceable and people have been successfully sued and ordered to pay damages,

lemonraspberry · 09/11/2025 13:43

Make a list - sort it out and don't repeat it. Many organisations now state work email should just be for work and not personal use.

BunnyLake · 09/11/2025 14:07

I’m surprised you were allowed to do this. Depends where you are I suppose, but this wasn’t allowed at my work.

Just methodically make a list of all the obvious ones and then have a quiet think about others you might need and then get them all redirected.

RampantIvy · 09/11/2025 14:08

Somersetbaker · 09/11/2025 13:31

It depends on what you're contact says about termination. Restrictions on poaching clients (and staff) are legally enforceable and people have been successfully sued and ordered to pay damages,

A previous marketing director was put on garden leave for a year to prevent this from happening.

MeridaBrave · 09/11/2025 14:20

Re: keeping work mobile number might be possible, it might not. ask your employer. Will depend on type of job and circumstances. Eg if in a client facing role they will never allow it.

very poor judgement and very unprofessional to use work email in that way. I guess you’ll have to work out which websites and change them.

AmITheLastOne · 09/11/2025 14:26

Bleepbleepbleepman · 09/11/2025 12:42

thanks heaps to everyone who’s commented really useful stuff. I’ve set up a new email and changed a couple of accounts already.
I’ve no intention of letting work know that I have this issue.
and those who’ve pointed out the obvious that it was dumb… I know!! I can confirm I’m far from the only person who’s done this
i can also confirm I don’t work in an industry that has super sensitive security risks

I suggested it before but it would be a really good idea to set up several new email addresses so that you can keep some more exclusive than others. A separate one that you only use for banking is a good idea.

Bleepbleepbleepman · 09/11/2025 14:29

AmITheLastOne · 09/11/2025 14:26

I suggested it before but it would be a really good idea to set up several new email addresses so that you can keep some more exclusive than others. A separate one that you only use for banking is a good idea.

Thanks! A great tip x

OP posts:
caringcarer · 09/11/2025 14:32

Get your own email and start swapping everything across.

TheNinkyNonkyIsATardis · 09/11/2025 14:42

ACynicalDad · 09/11/2025 08:28

I did this in an early job and learned my lesson. I now use lastpass as a password manager. It gives me effectively two merged accounts one with logins for one for my own email one with work and i can easily file the home ones in a separate folder and then separate the two accounts when one day I go. But work will have the opposite problem, they need my personal phone to authenticate everything. Depending how big the company is you may get the number, I wouldn’t expect it but you can ask.

Last Pass had a HUGE data breach a couple of years back.

I'd seriously recommend you switch to a browser based password manager.

OP - if you've used your browser, you can go into settings and see which sites you've got passwords for.

RampantIvy · 09/11/2025 14:46

AmITheLastOne · 09/11/2025 14:26

I suggested it before but it would be a really good idea to set up several new email addresses so that you can keep some more exclusive than others. A separate one that you only use for banking is a good idea.

Yes. I have more than one email address. I use my main one for important stuff - banking, HMRC, NHS etc and the other one for orders, travel bookings etc.

Comefromaway · 09/11/2025 14:53

We have only ever once allowed an ex employee to keep their work number.

it was a very long standing employee who was retiring & who was going to do the odd freelance day for us.

our phone contracts are for a specific length of time. An employee tragically died and we still had to pay for his number until the contract renewal.

the number would generally be passed onto the replacement employee so that customers have continuity.

email addresses are not de-activated for approx 6-12 months but we check them regularly and put a forward on. In case of ongoing contracts we may need to check a previous email trail.

skyeisthelimit · 09/11/2025 15:16

Big mistake. Huge. I am surprised that it wasn't in your contract that you couldn't use your email for private purposes. All you can do is be very methodical about this and as each email comes in, change it to your private one. Keep a spreadsheet so you can keep sorting it into alphabetical order so you can keep track of what has been done.

I have 3 email addresses. I have my business one, a personal one for medical appointments and DD's school/college, and one for shopping. It makes life a lot easier as it keeps the important stuff in one place.

rainbowunicorn · 09/11/2025 15:23

FlibbertyGibbitt · 09/11/2025 09:58

Why not ?

Because her work email will be deleted as soon as she leaves. They won't just leave it active. Out of office only works for active email accounts.

Somersetbaker · 09/11/2025 16:16

RampantIvy · 09/11/2025 14:08

A previous marketing director was put on garden leave for a year to prevent this from happening.

I wish somebody had offered me that! My email account wasn't blocked to me for a couple of months, but I could only read, not send, I suspect, but can't confirm that incoming mail was being monitored and an auto-reply generated, to inform contacts who was now dealing with my job.

RandomUsernameHere · 09/11/2025 16:30

Differently situation but I was locked out of my main personal email recently, possibly permanently, so have had to change everything over. I recommend changing everything over ASAP. Some things are straightforward but others require access to the old email in order to change to a new one.

Whyherewego · 09/11/2025 16:38

You need to get on this today. First things first

  1. Banking
  2. Government/council tax etc
  3. Utilities
  4. Amazon/netflix ie shopping and logins
  5. Then go through your Internet history and check what sites you have logged into for the past month and change those
  6. Then rack your brains for anything else
Mydadsbirthday · 09/11/2025 16:46

It's really quite normal to be able to keep or port your work number - I've done it before and my current firm would allow it too.

That said I would never use my work email to sign up for personal stuff sorry OP!

KnickerlessParsons · 09/11/2025 17:53

I kept my number when I left my last job, about 15 years ago now. I don’t see why your employer wouldn’t let you keep yours.
But I’d be sacked if my current employer found out I was using my work email address for personal
use. If your employer isn’t aware, you might want to keep quiet about that.

Crazybigtoe · 09/11/2025 18:34

If you are not keeping your number or your phone, then you'll also need a way to store your personal contacts and photos. Make sure these are also backed up.

I'd think about buying a new device and getting a new number now too. Until you know if you can port your number, then you will need a new number anyway to set up 2FA. If you are allowed to port your number, then you can do this to the new number on the new device later (IE switch back) If you aren't allowed to port, then at least you know that and can plan accordingly.

If you get stuck, it would be worth going to a phone shop and asking them to help you. Explain the problem. They should be helpful. They may be able to help transfer data between phones for you too.

hkathy · 09/11/2025 19:30

Go into your keychain and look up all your saved email addresses and passwords, and work through it systematically

Ilovelifeverymuch · 09/11/2025 20:13

Bleepbleepbleepman · 09/11/2025 08:20

Thanks for posting. Like literally every site I use from Facebook to credit checking

Why would you use your work email for Facebook and credit checking etc? I already have too many emails of deal with without having to deal with Facebook notifications and other emails while at work.

Anyway you have to start trying to change them one by one, there's no service that can change them on your behalf or in one go.

And the the phone number, different companies have different policies, I left Deloitte once and they gave me the option to buy the iPhone for $50 which I did and some will give option to take the line or not. You can only ask to confirm.

Try to make a list of the critical sites you need and start making updates to your personal email address.

Hameth · 10/11/2025 17:53

Bleepbleepbleepman · 09/11/2025 08:18

Also, had anyone managed to keep their work mobile number after they’ve left??

yes to phone number
the work email thing is a lesson learned. You just need to re-register everything pronto.

pinkypoo8 · 10/11/2025 17:57

Yes get a PAC code and port the number over to your own device That's what I did easy Peasy

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