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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Student nurse using phone during procedure

184 replies

MikeRafone · 25/10/2025 19:40

On a children’s ward

curtains closed and nurses is taken blood from child, student nurse is standing behind nurse but further down the bed. Student gets phone out and not sure what she is doing - she then sees me looking and quickly puts it away. The phone being out was certainly not to do with the patient

im comforting child during the blood being taken

are nurses allowed phones out whilst working and working around children?

not sure m if there are rules,

OP posts:
LizzieSiddal · 26/10/2025 08:08

No5ChalksRoad · 25/10/2025 20:27

Ogh, what maudlin hogwash.

i don’t care if she has 10 kids under three and works 100 hours per week.

if she’s on the job, she needs to focus on the job, not her personal life.

This! A student nurse should be following all rules or should be called out on it.

It’s a huge safeguarding risk to have phones being used near patients, especially children. I’ve worked in schools and nurseries, phones are not allowed in the workplace at all!

Alittlefrustrated · 26/10/2025 08:13

Pranksters · 25/10/2025 19:45

Absolutely not. I’m a nurse and would be pulling up any student who did this. Please tell the nurse in charge. It goes against the values and behaviours part of their assessment.

Obvious safeguarding issues here, as well as being very unprofessional. You absolutely should report this to the ward manager OP and highlight the possible safeguarding and confidentiality implications.

oldclock · 26/10/2025 08:20

She could be keeping her log of procedures observed on her phone, as long as no patient identifiable detail included that's fine.

Halloweenisrathernice · 26/10/2025 09:04

Topseyt123 · 26/10/2025 01:08

You don't know that it wasn't a work phone, or that she wasn't taking work related notes via her phone even if it was her personal one.

My mother's carers use their phones to link to their office systems and record her answers to their questions. Their bookings and rotas are also on their phones. When my Dad was alive he was once going to phone their office and complain that they were playing on their phones. I stopped him because that simply wasn't what was happening. It was note taking and documenting. My Dad knew next to nothing about tech and mobile phones and was just going to stir up trouble for no reason. Thankfully he did listen on that occasion, although somewhat reluctantly.

The district nurses too also use phones for note taking when they visit my mother.

You really don't know what this was about so people being all sanctimonious about it should bear that in mind when spouting forth.

As for saying that a nurse shouldn't have her phone anywhere near children and that it is a safeguarding concern, parents have their phones near their children most of the time. The children don't spontaneously combust.

It is a major safeguarding concern for staff to have mobile phones around children. This is general policy in schools, nurseries and hospitals. A work phone is different but she should not have it out in front of patients. I would remind you to research the national inquiries when children have been abused in hospitals , nurseries and schools and the safeguarding recommendations.

Halloweenisrathernice · 26/10/2025 09:06

Giraffemug30 · 25/10/2025 20:31

I'm not q nurse but I've worked in hospitals where all communication with drs/nurses is done via an app, basically like a messaging service. Other Hospitals Ive worked in have an app for all patient notes, you can see patient obs, previous bloods results etc. There are apps for guidelines, apps for the bnf. Apps for learning.

She might have just been writing a note to remind herself to research something.

Personally I would leave it. If she's using her phone for personal matters I'm sure whoever is mentoring her will pull her up on it.

Well perhaps she could write it on a small notepad ? How did nurses manage without phones in the dark days before mobile phones, pray tell?

LasVegass · 26/10/2025 09:08

Halloweenisrathernice · 26/10/2025 09:06

Well perhaps she could write it on a small notepad ? How did nurses manage without phones in the dark days before mobile phones, pray tell?

It’s not the dark days anymore.

Wishiwasatailor · 26/10/2025 09:24

Halloweenisrathernice · 26/10/2025 09:06

Well perhaps she could write it on a small notepad ? How did nurses manage without phones in the dark days before mobile phones, pray tell?

They probably didn't have all the observations and records online only accessible via work mobiles in the dark ages.

OnlyOnAFriday · 26/10/2025 09:35

Halloweenisrathernice · 26/10/2025 09:06

Well perhaps she could write it on a small notepad ? How did nurses manage without phones in the dark days before mobile phones, pray tell?

Because you’re not supposed to for multiple reasons. Increases the workload, increases the chances of an error when you input from a written record, increases the chances of it just not been done full stop Because you step out of the bay and someone grabs you for something else and you forget. Confidentiality is an issue as well. Do we put your name next to it or just hope we remember who it’s for.

We used to have paper notes and lockable trolleys but they’re all gone.

OnlyOnAFriday · 26/10/2025 09:37

Halloweenisrathernice · 26/10/2025 09:04

It is a major safeguarding concern for staff to have mobile phones around children. This is general policy in schools, nurseries and hospitals. A work phone is different but she should not have it out in front of patients. I would remind you to research the national inquiries when children have been abused in hospitals , nurseries and schools and the safeguarding recommendations.

Well in all the years of safeguarding (level 3) I’ve done with the nhs it’s never been mentioned. Not by my manager, the

safeguarding lead or the online e-learning. 🤷🏻‍♀️

and how do you propose a nurse records obs which is done on a work iPhone if you can’t have it out?

StarlightLady · 26/10/2025 10:19

Halloweenisrathernice · 26/10/2025 09:04

It is a major safeguarding concern for staff to have mobile phones around children. This is general policy in schools, nurseries and hospitals. A work phone is different but she should not have it out in front of patients. I would remind you to research the national inquiries when children have been abused in hospitals , nurseries and schools and the safeguarding recommendations.

Source? Medical staff use phones for their work, including working with children. What is your source that says a phone should not be out in front of patients? How are they supposed to record things?

PollyBell · 26/10/2025 10:24

Halloweenisrathernice · 26/10/2025 09:04

It is a major safeguarding concern for staff to have mobile phones around children. This is general policy in schools, nurseries and hospitals. A work phone is different but she should not have it out in front of patients. I would remind you to research the national inquiries when children have been abused in hospitals , nurseries and schools and the safeguarding recommendations.

Since when?

HoppingPavlova · 26/10/2025 10:31

I’d think it’s likely inappropriate. The bigger question is why you are so invested in this. Did you think she was filming it? If not, inappropriate but meh, no effect on the child from the sound of it.

HoppingPavlova · 26/10/2025 10:35

Well perhaps she could write it on a small notepad ? How did nurses manage without phones in the dark days before mobile phones, pray tell?

That’s a ridiculous comment. How did we manage before modern anaesthetics, or 1001 surgical techniques, let’s just go back to ‘times before’🙄. Sure, let’s all pretend there is no electronic medium available.

Kittlewittle · 26/10/2025 10:37

Phones are often used to log observations in hospital: this is fairly common

TeenLifeMum · 26/10/2025 10:37

Our ward staff use iPods to note observations in an app (not suggesting this nurse was doing that but don’t freak out if you see nurse on what looks like a phone). Senior nurses will also have mobiles - we have a WhatsApp group where we share urgent operational updates.

dudsville · 26/10/2025 10:39

She could have been looking something up. Last time my DH was in hospital the nurses had to Google something about their care re his intervention.

user793847984375948 · 26/10/2025 10:47

ScrewyouJonathon · 25/10/2025 19:43

The only time I get my phone out with a patient is to check the BNF app for my prescribing or to google something relevant to our conversation. I never get it out to check the weather.

Phone screens are some of the most contaminated surfaces we have. Aren't they carrying more bacteria than a toilet seat? BNF should be on hand as hard copy, and wards have PCs to look stuff up.

user793847984375948 · 26/10/2025 10:48

Kittlewittle · 26/10/2025 10:37

Phones are often used to log observations in hospital: this is fairly common

What are the hygiene measures around this?

Looneytune253 · 26/10/2025 10:53

Doesn't sound quite right to me IF it was her own phone. Especially being on a children's ward.

It is worth noting though that some trusts have staff using work phones for obs etc. don't know if that's the case here or not but it's just an iPhone and they all have one. Might not be the case here though if she's hurriedly put it away when she saw you looking

Rainbows41 · 26/10/2025 10:54

Was your child well looked after by the staff on the ward?
Did they do everything they could for him/her, ie round the clock medications, observations, chasing test results?
I'm not sure if you realise, but nurses and patients aren't 1:1. They will usually have a list of other patients to care for - all with very different needs.
If you answered yes, then I'd think about why you would be feeling put out merely by a student nurse looking at her phone for a quick second.
Student nurse's are not allowed to use their phones in the patient's bed space. Thank being said, they are permitted this look up patient guidelines and information to do with medications.

Greybeardy · 26/10/2025 10:56

honestly some people are living in the dark ages! phones are widely used in hospitals. They get cleaned. They're no more filthy than the wheels of the beds/trolleys/bleeps (which it will astonish people, but we do take to the bathroom with us) and probably worst of all, the bottoms of the bags people bring in themselves. We don't rub our phones on people and we clean our hands/wear gloves. They're a really important source of information that save enormous amounts of time and prevent stuff-ups on a regular basis. They're also an almost universal means by which we communicate with each other, including important operational updates. Eventually the NHS workforce will catch on that we're being royally screwed by using our personal phones for work and that the Trusts should be providing us with work phones or contributing to our bills! (it's vanishingly unlikely that clinical staff will have either..) Also worth noting that while phones are vital at work, their overuse is one of the most toxic things about working in the NHS - it's almost impossible to have a day off or holiday because of the invasion of work onto our personal devices and the non-stop stream of chatter and the expectation that we'll reply to messages when we're not at work.

Toddlerteaplease · 26/10/2025 11:00

@user793847984375948 there are none. They live in our pockets.

Rainbows41 · 26/10/2025 11:00

user793847984375948 · 26/10/2025 10:47

Phone screens are some of the most contaminated surfaces we have. Aren't they carrying more bacteria than a toilet seat? BNF should be on hand as hard copy, and wards have PCs to look stuff up.

Not if the nurse disinfects the phone - which she/he would be doing regularly if they are using it as a piece of medical equipment. They also wash and sanitise their hands around 200 times a day, so I highly doubt their phone would have many if any germs at all.

user793847984375948 · 26/10/2025 11:07

Toddlerteaplease · 26/10/2025 11:00

@user793847984375948 there are none. They live in our pockets.

@Rainbows41

Rainbows41 · 26/10/2025 11:09

user793847984375948 · 26/10/2025 11:07

@Rainbows41

???
So the phone travels between the users hands and their pockets. What's the problem?

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