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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Being set up - to fail!!

108 replies

Peterpickedapickled · 25/10/2025 07:54

I have worked for the same school for 9 years in an admin role. I recently got promoted to a higher grade. The role was new and covers HR, line management and being responsible for cover when staff are absent. Staff absence was dealt with by a member of SLT previously due to the insight they have into the school/classes etc.

I have been in the role for 3 months. All going okay but I haven’t had much support, guidance or mentor support. I am just finding things out in my own and pushing ahead.

The absence cover is very challenging due to the existing process. For example, classes are fighting over staff and making demands on me that are time consuming and not necessary. Mornings are very stressful but class leads are constantly emailing or texting on my work mobile telling me that they don’t want that supply person etc. I have never done cover and I have never worked in class so it’s a challenge for me. I am trying new ways of working to help reduce my workload whilst still providing the right sort of cover that fits the needs of our students but this is becoming impossible. Each year lead wants me to work a different way, they don’t work together as leaders and instead are cherry picking and giving me unreasonable demands. They like me to update a cover spreadsheet even if that absence doesn’t need covering and when I challenge it, it’s so that it reminds them that their staff are off!! I am acting as their PA. The work is now taking me the majority of my day to complete.

We use 9 different supply agencies because that’s how the member of SLT ran it before. She never checked what they were charging the school and dealing with that many agencies is time consuming and means we can’t and never have negotiated on the cost. The school is on its knees financially! I wanted to tackle this and had a plan but this member of SLT is still keeping a foot in and she has made her own agreements with yet another new agency without letting me know. The checking and approving of time sheets takes me hours! She is also meeting with me as she still deals with staffing as a whole. In these meetings she is trying to encourage me to do what she wants with supply. She isn’t offering suggestions, she is manipulating me and the situation. I have considered these suggestions and some I have knocked back. She doesn’t like this even though I can give reasons for why.

So I have been feeding all this back to my manager who has seen the issue with his own eyes. The amount of time I spend on this is now effecting the rest of my work and meeting deadlines.

My boss spoke to me yesterday about it because that member of SLT and the Headteacher have told him to “sort me out”! Apparently it’s all gone to shit since I have been doing the job, I am making mistakes (again I have raised this with my boss because I have made some mistakes but I am new to role, no real support from anyone and just told to get on with it). I can’t meet their HR deadlines, for example, because they are giving me a few days to get job adverts out, get our vetting checks done before they want them in school working! It’s a safeguarding nightmare.

So they want to take the supply work off me and give it to a new lady who works in admin! Nothing wiil change and she will struggle too! My boss told them that it wasnt me, it was the process and how they work. He told them it was not my incompetence. He has been telling SLT for years that there are major issues and he has proposed working practices as he is the Business Manager. He told me that he will be looking at it this week and proposing a business case for staffing and costs. He said that if the spending does not reduce, the school will fail. If they don’t agree, he is taking it to Governors.

I am really upset and angry. I feel like I have been setup to fail. The role is so stressful and I am crying at home about it. What they want me to do is impossible in the hours I work. That member of SLT was even calling me in my private mobile having got my number off the staff database. I had to tell her not to do this which she didn’t like!
I want to ensure I am not the scapegoat here. My plan is to push forward with my plans to make the role more efficient and streamlined for us all whilst focusing on needs. What can I do? I feel they are tarnishing the reputation I have spent 9 years trying to build at this school.

OP posts:
Vitriolinsanity · 25/10/2025 22:32

Pawparazzi · 25/10/2025 12:37

And YOU do realise, don't you that schools can engage supply staff direct? They don't have to go through an agency. Doing the latter simply feeds the frenzy.

Thank you, I am well aware. I’m also aware that if schools approach supply that have previously been agency-introduced they get hit with a fine. I’m wondering if you actually have the faintest idea what you’re talking about.

Peterpickedapickled · 25/10/2025 22:35

@Tryingtobedifferent I am sorry you have had a similar experience. The stress from it really impacts on your life and wellbeing. Why do we let this happen when life is so short!?

I wish you look in your job search.

@Hankunamatata I don’t know any other way of getting supply teachers and TAs. We do set on zero hour staff but it’s never enough. They fill the vacancies and still want the same amount of supply!

OP posts:
Pawparazzi · 25/10/2025 22:43

Vitriolinsanity · 25/10/2025 22:32

Thank you, I am well aware. I’m also aware that if schools approach supply that have previously been agency-introduced they get hit with a fine. I’m wondering if you actually have the faintest idea what you’re talking about.

Here in Wales we do things in a civilised way which gives both supply teachers and schools what they want at a price which is fair. Supply teachers working through agencies are paid a minimum daily of £172.00. But lots of schools are actually now going back to a system in which they employ teachers direct.
Do I know what I'm talking about? I certainly do!

Peterpickedapickled · 25/10/2025 22:46

@Vitriolinsanity Yes then can get supply staff direct. For example, someone they have in as supply can then apply for a job at the school but the supply agency has then ”introduced” them to the school, for which they charge a “temp to perm” free and it is thousands. @Pawparazziplease stop commenting and being disrespectful to me and other posters about a situation you don’t truly understand. Being a supply teacher and being the person that organises cover for a large SEN provision are two different things and your comments are not constructive or helpful. Thank you.

OP posts:
cityanalyst678 · 25/10/2025 22:49

Too much work for one person. Same old story now n schools. What grade are you on for doing all that?

Peterpickedapickled · 25/10/2025 22:50

@cityanalyst678 Grade 6 because of the line manager element

OP posts:
Pawparazzi · 25/10/2025 22:57

Hankunamatata · 25/10/2025 19:41

I zero experience in this so excuse my ignorance

Does supply have to be through agencies? Can you have a list of reliable supply teachers to phone through?

That's called utopia.

Pawparazzi · 25/10/2025 23:00

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Peterpickedapickled · 25/10/2025 23:08

@Pawparazzi or worse, become a Welsh supply teacher 🤮

OP posts:
Pawparazzi · 25/10/2025 23:34

Peterpickedapickled · 25/10/2025 23:08

@Pawparazzi or worse, become a Welsh supply teacher 🤮

When I meet one, I'll be sure to pass that on.

Iwantanhouseelf · 25/10/2025 23:39

I used to do this as school office manager and totally get where you are coming from. I'd get calls really early (whilst I was in the shower) saying we needed someone. Then you would phone around the agencies to ask if they had someone and wait for them to call back to say yes or no. I quickly found out which agencies were more reliable and quick at answering yes or no, so I could move onto the next if they hadn't got one available. Then we got a new head and she wanted to pick particular supply teachers. It was likely that other schools wanted them too so she was grumpy when she couldn't get them. My favoured agency was the most expensive (by £10) and she wanted me to call them last. I ignored that, as I was not spending all morning before I even started work on the phone whilst wrangling 2 children to school (unpaid!!!). Then then it was decided that before you could order the cost had to go on the finance system. Which you can't do if you dont know which agency has availability. It was stupid. I noped out of working in a school office as soon as I didn't need term time only.

cityanalyst678 · 26/10/2025 03:57

Peterpickedapickled · 25/10/2025 22:50

@cityanalyst678 Grade 6 because of the line manager element

They desperately need to look at improving how they grade support staff. I am grade 7, as a qualified nurse in a school. However the level of responsibility and the increasing demands put on me, is becoming unmanageable. A relative has just started her career as a new ECT and she earns more than me. I have been in my role for 17 years. If I was you I would look at changing schools, there are grade 7 posts available to senior cover supervisors. All the very best.

Jan24680 · 26/10/2025 13:15

Sounds like you'd be better managing your own supply staff. It's a strange old gig, I did it for a while. Some poor person got kicked off a job because I'd become available and they preferred me 🤯

Needlenardlenoo · 26/10/2025 13:31

Personally, I don't think there's much of a pool of people in England any more, willing to do supply, who aren't interested in a permanent job and aren't already on the books of an agency.

Certainly in London, the people the agencies send are often young (undecided what they want to do with their lives), foreign nationals (not wanting to spend the whole year in the UK - maybe not able - visas?) and/or have good reasons for not wanting permanent jobs (a couple I've met have been actors by trade, for example, and another was doing a PhD).

Much quicker to find work by signing up with agencies than writing to schools at random. And if you even did that, would anyone respond? So little HR available.

Hankunamatata · 26/10/2025 14:19

Pawparazzi · 25/10/2025 22:57

That's called utopia.

Ah you mean like my dreams of nhs management being organised

Pawparazzi · 26/10/2025 14:28

Hankunamatata · 26/10/2025 14:19

Ah you mean like my dreams of nhs management being organised

I don't know because I don't know anything about you or your dreams, and I'm wondering what that's got to do with supply teaching.

Hankunamatata · 26/10/2025 14:31

Pawparazzi · 26/10/2025 14:28

I don't know because I don't know anything about you or your dreams, and I'm wondering what that's got to do with supply teaching.

It was a joke that obviously missed the mark

Clairey1986 · 26/10/2025 14:48

You’ve got this.

Work with your boss (the business manager) on how the process should run and the cost implications/savings of adopting your proposal. Present it well and no one will be able to argue.

Honestly reading your post I am angry for you! The HoD/HoY either need to accept whoever is arranged for them OR take on a bigger role if they want to pick and choose people, but from your pre-approved agency/list.

Peterpickedapickled · 26/10/2025 15:05

@Iwantanhouseelf you have just described my day. I am contract to work from 7am and I do so at home so I am not bothered at 8am when the staff come in. It can take 2 hours some mornings and then they are calling my work phone on the drive in.

It doesn’t stop there, they are at me all day either at my desk or emailing. Year leaders then take to emailing me about the next day and who they want and where. They do this after work when I finish at 3pm and I am supposed to have time the next morning to read all these emails and texts in time for getting supply again! They even message on Sundays so I get it first thing Monday. Anyone would think I have loads of time to sift through the message prior to battling supply at 7am! Plus I have to answer the staff sick line and record the absence.

When I walk in at 9am, my boss takes the piss “oh here she is”!!!! So pissed off with this job!

OP posts:
Peterpickedapickled · 26/10/2025 15:15

@Clairey1986 I don’t think I have got it. I am not feeling very good about it all at the moment. I am wondering if I made a mistake taking this new role. When I started the job, the team I now manage were very difficult and they were not happy that I got the job (I was on their team before I got the role).

I have had to instil boundaries with many people, even at leadership level and I have become unpopular because of it. I had a very difficult situation last week when an assistant head accused me of not dealing with a staff absence correctly but it was because they hadn’t followed our sickness protocol. No matter how many times I explained, she didn’t want to know. She went to my boss and complained and then to the head teacher and that’s when my boss got told to sort me out. The staff member did not call the absence line so wasn’t covered by supply as I didn’t know she was off work! I am just a scapegoat!

OP posts:
Welshmonster · 26/10/2025 16:13

Pawparazzi · 25/10/2025 08:41

I'm a supply teacher. You lost me when you started talking about negotiating on price with supply teaching agencies FFS. Pay teachers their worth. We are not a commodity like baked beans. If you pay peanuts you get monkeys. Personally I think you can't do your job.

You don’t know how agencies work.
agency 1 charges £300 a day to school. Supply teacher get £120 a day

agency 2 charges £250 a day to school
supply teacher gets paid £120 a day.

providing more work to agency 2 makes better financial sense.

the agencies set the rate they pay. Not the school.

figures are for illustrative purposes only.

Pawparazzi · 26/10/2025 16:15

Welshmonster · 26/10/2025 16:13

You don’t know how agencies work.
agency 1 charges £300 a day to school. Supply teacher get £120 a day

agency 2 charges £250 a day to school
supply teacher gets paid £120 a day.

providing more work to agency 2 makes better financial sense.

the agencies set the rate they pay. Not the school.

figures are for illustrative purposes only.

You're still missing the point. Just get the school to employ the teacher direct.

TaraFalls · 26/10/2025 16:21

It sounds as though the role is too much for one person. I’d let the admin person have the job and give a handover as a PP has suggested. I knew this was going to be a school job before even clicking the link.

Pawparazzi · 26/10/2025 16:22

Hankunamatata · 26/10/2025 14:31

It was a joke that obviously missed the mark

Obv. What a waste of time.

TaraFalls · 26/10/2025 16:23

Peterpickedapickled · 26/10/2025 15:15

@Clairey1986 I don’t think I have got it. I am not feeling very good about it all at the moment. I am wondering if I made a mistake taking this new role. When I started the job, the team I now manage were very difficult and they were not happy that I got the job (I was on their team before I got the role).

I have had to instil boundaries with many people, even at leadership level and I have become unpopular because of it. I had a very difficult situation last week when an assistant head accused me of not dealing with a staff absence correctly but it was because they hadn’t followed our sickness protocol. No matter how many times I explained, she didn’t want to know. She went to my boss and complained and then to the head teacher and that’s when my boss got told to sort me out. The staff member did not call the absence line so wasn’t covered by supply as I didn’t know she was off work! I am just a scapegoat!

I’d leave and go to work for a supply teacher recruitment agency, it can’t be any worse.