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Landlord charging for a deep clean

182 replies

Mamma182838 · 18/10/2025 08:52

We moved out of rental. DH cleaned the house after we left and generally he does a good job but he missed a handful of specific things that were picked up in the check.

Landlord wants to charge for a full deep clean. Is that fair? How do we dispute it? Do we approach a cleaning agency and say x, y, z needs to be cleaned, how much would this. be, and go back to the landlord with the quote, or cleaners not work this way?

OP posts:
Boilerwoe · 24/10/2025 08:34

Mamma182838 · 23/10/2025 21:57

Can I ask another question. We are willing to pay for some issues but the charges are much higher than the quotes we have found.

We want to propose the quotes but if the work has already been completed then would us conceding go against us and DPS say we have to pay the full amount?

Sounds like varied and quite substantial “issues”

Somewhat different from your OP

SamphiretheTervosaur · 25/10/2025 08:33

Bat one of them back at the landlord, see if he will settle. If it is substantially different you could use that at arbitration.

It does sound as if things you don't consider to be consequential have had to be remedied. You need to follow the arbitration guidance, query any and all charges you think are unjustified, with specific reasons not the language you have used here

Each deposit scheme has clear guidance on how it works...

ShopandShiver · 25/10/2025 09:03

Did the landlord carry out a check in report when you moved in? If so, check this and see if the property was professionally cleaned when you moved in. If it was then you will probably have to pay for it to be professionally cleaned or a contribution to the cleaning, if it wasn't then dispute it. The property should be cleaned to the same standard it was when you moved in so they can't charge for a professional clean if it hadn't been done for you.

Weekendwatch · 26/10/2025 07:12

We want to propose the quotes

So quite a bit of work needs doing

CatsorDogsrule · 26/10/2025 15:33

Mamma182838 · 23/10/2025 21:57

Can I ask another question. We are willing to pay for some issues but the charges are much higher than the quotes we have found.

We want to propose the quotes but if the work has already been completed then would us conceding go against us and DPS say we have to pay the full amount?

They would allow a fair charge if you concede to certain issues. If you dispute the costs and have quotes that are vastly different from the Landlord's, they would take that into consideration together with their own experience in the area.

Friendlygingercat · 26/10/2025 17:04

I’ve lived in my house for 20 years and can honestly say I’ve never cleaned the top of the doors as it never occurred to me.

What kind of nutter cleans the tops of doors or behind radiators?

Dull people keep immaculate homes.

Weekendwatch · 26/10/2025 17:05

Friendlygingercat · 26/10/2025 17:04

I’ve lived in my house for 20 years and can honestly say I’ve never cleaned the top of the doors as it never occurred to me.

What kind of nutter cleans the tops of doors or behind radiators?

Dull people keep immaculate homes.

live in a shit hole @Friendlygingercat ?

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