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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Private school underperformed I think my friend should get a refund. AIBU?

398 replies

Rambler96 · 12/10/2025 19:58

Friends daughter did her A levels at a posh girls school in Shrewsbury and failed to get the grades she needed for her university place. Now all the results are published, it looks like the school has massively underperformed for some reason. I think she should get a refund on some of the fees.

OP posts:
Notagain75 · 13/10/2025 15:09

Schools can't guarantee what grade a child.is going to get.

Cosyblankets · 13/10/2025 15:09

FrippEnos · 13/10/2025 14:12

I can see how my post could be read that way.

But the OP did say that parents at the school had to be told to be more polite in their emails to staff.

I agree. But it looks like other parents have complained rather than this one. Frankly it looks like no real interest has been taken in the child's A level studies until the results came out. The school has been allowed to coast and the child has not been pushed. But this should have been picked up by the parents when they discussed homework and exams with their child.

Notagain75 · 13/10/2025 15:11

Rambler96 · 12/10/2025 20:34

But shouldn’t they have to teach to a certain standard and if they don’t teach to that level they should be giving money back
My friend said some of the teaching was not very good in her opinion

It is buyer beware.
Personally I think teachers in the state sector are much better
If she thought the teaching wasn't very good at the private school why did she continue to send her child there?

bogstandardaf · 13/10/2025 15:36

Em1972 · 13/10/2025 14:54

But why then is it only this year's girls who have had a massive drop?

If your argument was valid, the results would surely be similar over the years, not just one year dropping off a cliff?

I don't disagree. Sounds like this school is in significant decline. Unless it has something non-academic to offer, people will stop paying to send their girls there and it will close. If PPs' reports of huge decreases in student numbers are correct, it may be that the OP's friend was one of the last to notice in their DD's year.

CatchingtheCat · 13/10/2025 15:43

FrippEnos · 13/10/2025 14:12

I can see how my post could be read that way.

But the OP did say that parents at the school had to be told to be more polite in their emails to staff.

That was about the A level results. I guess emotions were running high when they realised their daughter’s dream were shattered and so were her friends.

CatchingtheCat · 13/10/2025 15:51

It is interesting how different this thread is to those about VAT on private schools which seemed to think they were all like Erin. I think this thread is much more realistic about what most private schools are like (though teachers are very similar to state schools).

twistyizzy · 13/10/2025 15:56

CatchingtheCat · 13/10/2025 15:51

It is interesting how different this thread is to those about VAT on private schools which seemed to think they were all like Erin. I think this thread is much more realistic about what most private schools are like (though teachers are very similar to state schools).

Where is your evidence that "most" independent schools are like the one on this thread?
On the VAT threads we specifically say that Eton et al make up 1% of independent schools and the sector is hugely diverse.

There has been some utter bollock generalisations spouted on this thread ie applying the situation of 1 school across the whole sector. Can't you understand that independent schools aren't 1 homogenous entity? In the same way that state schools aren't either?

There are good state and good independent. There are shit state amd shit independent. It's up to parents to do due diligence and pick the one which nest suits their child. The parents in this example obviously didnt do that, or bother to track progress throughout that child's time at the school. That's on them.

Dancingsquirrels · 13/10/2025 16:06

Where i live, private schools previously selected pupils on academic ability. They wanted pupils who were likely to get good grades. And v occasionally, if a pupil turned out be to be less academic, they were quietly managed out

Now, fewer parenrs can afford private school. Therefore schools are less choosy. They take anyone who can afford the fees. So exam grades have droppef

CatchingtheCat · 13/10/2025 16:09

twistyizzy · 13/10/2025 15:56

Where is your evidence that "most" independent schools are like the one on this thread?
On the VAT threads we specifically say that Eton et al make up 1% of independent schools and the sector is hugely diverse.

There has been some utter bollock generalisations spouted on this thread ie applying the situation of 1 school across the whole sector. Can't you understand that independent schools aren't 1 homogenous entity? In the same way that state schools aren't either?

There are good state and good independent. There are shit state amd shit independent. It's up to parents to do due diligence and pick the one which nest suits their child. The parents in this example obviously didnt do that, or bother to track progress throughout that child's time at the school. That's on them.

I see you agree with me.

twistyizzy · 13/10/2025 16:22

Dancingsquirrels · 13/10/2025 16:06

Where i live, private schools previously selected pupils on academic ability. They wanted pupils who were likely to get good grades. And v occasionally, if a pupil turned out be to be less academic, they were quietly managed out

Now, fewer parenrs can afford private school. Therefore schools are less choosy. They take anyone who can afford the fees. So exam grades have droppef

There is something in this. VAT is pricing many people out so the smaller schools are lowering entry requirements, therefore results will also fall.

NavyMaine · 13/10/2025 16:25

Rambler96 · 12/10/2025 20:24

Looks like it was a colossal waste of money all the local state schools out performed the school which only had an A*A rate of 18.7 according to the Britannia league table. They are pretty much at the bottom of the table, and a massive drop from the year before. Looks like there were problems at the school.

Maybe some of you are right teaching is better in the state sector???

Yes, in my experience teaching is better in some state schools. No school can guarantee top grades.

BrownTroutBluesAgain · 13/10/2025 16:26

OP
no school can guarantee the grades a kid wants
no teacher can ever know what grade a kid will get

School is more than grades!! So much more.

Of course they aren’t entitled to money back. Unless that’s in the small print 🤣🤣

Em1972 · 13/10/2025 16:57

cantkeepawayforever · 13/10/2025 14:59

Em, see Tagliatiarora’s post at 14:04 - the GCSE results for this cohort were also significantly lower than historic norms, so the A level results should not have been a surprise.

Ah, thanks. That's not what I was told, so good to know. I know quite a few who left didn't go on to 'better' colleges, rather more career specific, like farmy and animal stuff

Em1972 · 13/10/2025 17:01

Cosyblankets · 13/10/2025 13:54

The OP did not say her friend complained at any point during the A level course.

Why would you complain if you're being told all is going well and on target?

Em1972 · 13/10/2025 17:04

Tagliateriroa · 13/10/2025 14:04

Firstly I wouldn’t say a GDST school is particularly posh. Secondly looking at the GCSE and A level results it’s a school clearly in decline. This year 42 girls took GCSE’s compared to 86 in 2012. If you look at their gcse results in 2023 their 9-7’s were pretty poor at 38% compared to the previous year at 60% and their 9-8 fell off a cliff at 19% compared to 43% the previous year. That cohort were the 2025 A level results so it’s no surprise the A level results were poor, which they are. Due to low pupil numbers they clearly let girls who were not A level material to take A levels as they needed the money. Your friend should have identified that this was a risk. Equally the classes in some subject were not just small, they were ridiculous. Classes of 1 or 2 do not give any kind of motivation, discussion, collaboration or challenge. So no, they don’t deserve a refund, it was a very clear risk when she put her daughter into 6 form that this was a likely outcome. I would suggest that this year will be more of the same and the current year 12 may be better

This is a superb post with really good analysis.

ThisTicklishFatball · 13/10/2025 17:05

I have to ask, why did you put pressure or create expectations about someone else’s daughter who has nothing to do with you? Is it because you have too much free time?

It’s not about the school. It’s about your friend’s daughter not putting in the effort because she lacks the motivation to excel and meet the grades you expected from her. I’m sorry, OP, but you weren’t a strong enough incentive for her to push herself to do better in school.

If a student doesn’t want to succeed, they won’t. It’s as simple as that. It doesn’t matter which school they attend; this phenomenon can happen at any school, anywhere in the country.

For those criticizing private schools, remember that parents choose them because the state system has failed them in a big way. Also, they still pay taxes to support public schools, even though they don't use them. In my opinion, they shouldn't have to pay for a service they don't benefit from. They're constantly being unfairly criticized without valid reasons.

Cosyblankets · 13/10/2025 17:07

Em1972 · 13/10/2025 17:01

Why would you complain if you're being told all is going well and on target?

Because in another post she said the teaching had not been good.

If this is the case then it should have come to light during the course. E.g if a topic had not been covered on a mock exam or past paper such is readily available on the Internet. There are loads of them out there.
Did she not see things in the study guide that she hadn't covered or didn't understand? Again these are available for anyone to buy for about 20 quid.
I'll repeat that it appears that these grades appear too have been a complete surprise!

Mischance · 13/10/2025 17:08

It takes 2 to tango. If the child does not put in the work there is nothing a school can do to get the results they want.

Em1972 · 13/10/2025 17:14

cantkeepawayforever · 13/10/2025 15:04

I was going to suggest contacting the GDST - what has their response been?

The family we know have, but it's about more than exams. When all is resolved, will post what the response is.

CatchingtheCat · 13/10/2025 17:34

I think it is a lot easier to assess yourself for some subject than for others. Maths should be fairly straight to figure out you don’t understand the material. But humanities are a lot harder to assess whether your essay is up to scratch without external input.

RobinStrike · 13/10/2025 17:51

I agree with @Tagliateriroa’s post. But also, were the pupils and the parents happy throughout the 2 years that all the A level modules were covered? Did the school give regular monthly/half termly feedback on effort, achievement and predicted grades? If yes, and the predicted grades were much higher than they achieved can request the school review the work to check for the standard they were working to? How did these pupils do in their mocks?
How many pupils have requested a re mark and to see their papers? The school should really be requesting sight of them.
The school won’t refund any money, but they should be making an effort to check that the teaching of the subjects and their monitoring of progress were correct to ensure it doesn’t happen in future.
It does seem that they are a weak year group looking at their GCSEs.

IbizaToTheNorfolkBroads · 13/10/2025 18:02

DS has just started A levels (local state college). He is constantly being told to familiarise with the curriculum, read around his subject, and to do as much work out of lessons as in lessons. Did that get through to this year group? .

BrownTroutBluesAgain · 13/10/2025 18:04

IbizaToTheNorfolkBroads · 13/10/2025 18:02

DS has just started A levels (local state college). He is constantly being told to familiarise with the curriculum, read around his subject, and to do as much work out of lessons as in lessons. Did that get through to this year group? .

I doubt OP would know as this is a friend of hers child

But if you RTFT you’ll see the same year didn’t do well in their GCSEs either whilst other years did

Its the particular year then

dontletmedownbruce · 13/10/2025 18:45

State schools are exam factories. All the extra-curricular stuff at private schools - sport, cultural opportunities, fancy art studios, state-of-the-art drama studios… all those flashy and expensive facilities… they don’t really exist in state schools in anything like the same way.

State schools have a lot of often very experienced teachers who focus first and foremost on prising the best exam result out of the child, that the child is capable of achieving. That’s their focus.

Avantiagain · 13/10/2025 19:06

What's done is done. Your friend is best concentrating on supporting her daughter to make her next choices. Which she is probably doing and you should stay out of it.