Nursery didn't realise LO escaped.

[Newbie1991]

LO is in nursery and just turned 3, I drop off for nursery said goodbye made sure he was definitely in and walked off (I triple check) - Lo even hugged the teacher. So I walked away as I was typing my friend a message I felt someone grab my leg I looked down and saw my child there.

I was so confused because I literally dropped him off so I took him back expecting them to realise he gone! Nope nothing! Didn't even get a single sorry So I went home in shock told my bf who wrote a email to the school.

The email itself was not nasty and we did not blame anyone! These things happen and I was there still so no harm done but we still had to say something as safeguarding was not done correctly.

he went back in today and they isolated him from the other students which I saw and commented on which I had a remark that he had left yesterday on her home which I replied yeah because noone was looking after him.

when I collected him they refused to tell me about his day and wouldn't acknowledge me! They turned their back on me too lol.

I said to my bf that we need to remove my LO asap but I just want to check I am not overreacting. It has really stressed me out and I feel sick with worry now.

He did also say he was really upset and noone would cuddle him 😭

Gosh this is appalling. You need to remove him but you also need to report this to ofsted.

What does your fourth paragraph mean?

It’s bad that he was able to follow you out in the first place but I think you are overreacting to them isolating him the next day. They probably just made absolutely sure they had him because you’d complained and they wanted to reassure you.

Perhaps you’re reading too much into being ignored for an update today - what did they actually do? I find it hard to believe that they were so petty as to ignore you completely and turn their backs.

I went into today and they took him to a seperate room (guessing it was to remove his coat etc) which I didn't like tbh but I understood it. when I picked him back up the teacher literally stepped back and wouldnt say a single word to me. I wish I was being pity but it's what happened and it was noticed by all the parents behind me.

What’s the setup of the nursery? Do you go through a security door and into another secure area? Just for context before I give my thoughts. 😀

They need to self report to Ofsted.

So they didn’t isolate him? He just took his coat off in a different room, presumably so they can keep an eye on him?

Either way it’s not his fault and the nursery have behaved appallingly. Agree that this needs a report to Ofsted. .

It's hard to judge if the initial escape was a total fail on their part or just a slip up pre-empted by your child seeing you outside and giving them the slip. It would depend how much time elapsed during which they failed to notice.

What happened the next day sounds like a combination of being extra careful she didn't follow you out (the isolation in a separate room - good) and being miffed about the complaint (ignoring you - childish).

If the childcare setting is otherwise meeting your needs and your child is happy then I would not make a rush decision to remove my child, but would be keeping my eye on things carefully and researching other options as back-up.

There's the main door, gate (which he walked through with no issue) and there is always a staff member at the bottom but she is normally looking over the park (it's attached) and not actually watching to see if any kids are running after their parents (again I noticed that a few times which is why I normally triple check). She also didn't notice my LO was coming down after me either so in total 3 staff from what I saw missed it.

You seem great

It may be that the managers are investigating this incident so have asked their staff to not discuss anything with you at this time. Contact the managers and insist on a conversation with them if no one else is speaking with you. Regarding the separate room, a 3 year should not be isolated unless there is a concern so again speak to the managers. However you need to report to Ofsted. I wouldn’t be keeping my child there.

Women with imperfect grammar are just as worthy of help as anyone else. Don’t be a snob.

OP if there is no hyperbole in your post and they were genuinely ignoring you and refusing to engage about your child, then I would remove him in a heartbeat.

The original incident I could overlook if apologies and explanations were offered. But my nursery is great and I can’t imagine any of the staff behaving in this way. I’m sure there are better ones out there for you.

That sounds awful and especially if your child expressed he was upset and no one hugged him, that would break my heart. I’d be taking out asap and reporting

You don't want your child there anyway, as it isn't safe. I would find a new provider as soon as possible. I turned up early at nursery one day, found my child in the same nappy I sent her in (5 hours later), running a temp of 39 degrees and the staffing ratio was wrong ( they claimed staff in the break room counted towards room ratio) . Never sent my daughter back. The new nursery was amazing. So glad we changed, best thing I ever did and so pleased I stood up for my daughters needs.

Based on your update, I would be lining up alternate childcare OP.

Ofsted

This. How dare they not take this seriously!? And treating you and him like this afterwards? Shocking.