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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Was this weird of the physio? Should I reimburse?

13 replies

MARG07 · 02/10/2025 18:36

So my father who is in his late 70s has needed physio recently for back issues and as his memory is declining I generally go to all his appointments with him. We have been to the physio twice and I text him regarding arranging appointments for my father etc. He charges big money for 45 min sessions (as all physiotherapists do) but just mentioning this to show he's highly paid.
The same physio who is local to me, I engaged 6 to 7 years ago for my toddler son (at the time) who had some motor delays. On the first appointment with my dad he remembered me and said 'oh I've been to your home blah blah for your son. To be honest i could only vaguely remember but i just said 'oh yeah nice to see you again'.
At that time 6/7 years ago, he did home visits and my husband remembered he came about 3 or 4 times to my home. I barely remembered. He left a foam (airex or something its called) exercise mat with us for my son to practice on. After around 3 sessions we discontinued, as my son, we realised, was too young to practice all the exercises and seemed to find the sessions an ordeal. He was later diagnosed as mildly autistic at 6, so it made sense then why the physio was not really working for him. The physio said ok and never asked for the mat back and we weren't using it by then and it was in our garage forgotten about. If he'd asked at the time, of course I'd have returned it.
Today while texting over my dads next appointment, he suddenly asked out of the blue 'Could he have his mat back that I took a few years ago'. I didn't recall the mat and asked my husband who generally remembers stuff better. He thought it bizarre to ask about it 7 years later, but vaguely remembered we had it in the garage.
Ultimately it seems the mat which was just a tatty foam thing, went into a skip around 3 years ago when we had builders in doing work in the garden. I apologised and said as it was so many years later we didn't know he wanted it back. Bare in mind both my father and myself paid him very well for all the sessions he did.
I told my sister and she said I need to reimburse him now for the mat but I don't think I have to since he never asked for it back for 7 years! At the time I thought it came with the sessions as he didn't say otherwise. I just think its a bit much to go chasing a tatty old mat, but his reply was very curt after I explained the mat was gone.
Would you just drop it or offer compensation? Am I right thinking it was unprofessional to ask at this stage?

OP posts:
SimoneHere · 02/10/2025 18:39

I think it’s weird he asked, but now that he has you should offer compensation.

Lanzarotelady · 02/10/2025 18:40

He should have asked for it back at the time.

Talltreesbythelake · 02/10/2025 18:40

Nah, 7 years storage would be more than the price of the mat. He abandoned it.

Livedandlearned · 02/10/2025 18:42

He’s managed without it for 7 years.

quitefranklyabsurd · 02/10/2025 18:48

Does he know you remember having it? I’d deny all knowledge tbh

ChristmasFluff · 02/10/2025 18:50

I'm an ex physio. I had those mats coming out of my ears - we get given them all the time by company reps on courses and conferences.

I used to give out the rep-provided ones to patients, like that physio did. Clinics/hospitals buy good mats for use there, but these others are basically considered disposable, and I cannot understand why he would have remembered the mat, let alone have wanted it back.

If he really needs one, I've got a couple still in their wrappers, and I've not practiced physio for over 5 years.

Childanddogmama · 02/10/2025 18:52

Very strange to ask for it back after 7 YEARS!!!

MARG07 · 02/10/2025 18:57

ChristmasFluff · 02/10/2025 18:50

I'm an ex physio. I had those mats coming out of my ears - we get given them all the time by company reps on courses and conferences.

I used to give out the rep-provided ones to patients, like that physio did. Clinics/hospitals buy good mats for use there, but these others are basically considered disposable, and I cannot understand why he would have remembered the mat, let alone have wanted it back.

If he really needs one, I've got a couple still in their wrappers, and I've not practiced physio for over 5 years.

Yes it was really one of those run of the mill mats. Thats why when I ended the sessions with my son I didn't think to offer to return it as it was nothing fancy. I really do find it bizarre he even remembered, let alone asked for it back, when he's getting regular custom especially, from my dad. He got a few hundred quid out of the family so you'd think he'd let the mat go. It just came across as unprofessional & i feel now its been on his mind the whole time since i went there with my dad 🙄

OP posts:
Marble10 · 02/10/2025 20:35

Thats weird and no I wouldn’t compensate… he should have asked for it back at the time .. just say you don’t recall it (which you didn’t until DH) and probably won’t have it after 7 years!

dizzydizzydizzy · 03/10/2025 13:29

YABU, Especially having read PP's post about physio's getting free mats. It would have been fine to ask for it within 2 or 3 months but expecting it back after donkeys years is a bit odd.

DoubtfulCat · 03/10/2025 13:34

Aldi and Lidl do foam mats quite often for a few quid. Offer to get him one of those and see if he takes you up on it.

What an oddball. Does he have some sort of grudge against you, because like you I would have expected the mat to be given as part of the service, if it’s a cheap generic thing. And certainly if he didn’t mention it when your sessions stopped, I’d think he didn’t want it back.

AgentPidge · 03/10/2025 13:42

quitefranklyabsurd · 02/10/2025 18:48

Does he know you remember having it? I’d deny all knowledge tbh

Really no need to lie. It was seven years ago. He didn't ask for it back. It went to the dump three years ago. The end!

Springtimehere · 03/10/2025 13:47

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