I’ve been thinking lately about how much of a difference it makes when someone knows how to express themselves clearly, calmly or kindly, especially in difficult conversations. Whether it’s setting a boundary, giving feedback or just disagreeing respectfully, some people seem to have a real gift for saying things in a way that lands well, even if it’s firm. I’ve also noticed that a lot of misunderstandings, especially online, come from how things are said, not just what’s said.
So how did you learn to be wise with your words? Was it something you were taught? Something you learned the hard way? Or are we still figuring it out?
Genuinely curious.