We had new carpets fitted throughout our flat in July. Cheap and cheerful, very quick job which we were happy with at the time. However, in recent weeks we turned our heating on and found the boiler was losing pressure on a daily basis. Called the plumber out to check our (also new) boiler, he said there were no boiler issues and to check the pipes. So yesterday paid a leak detection guy £500 to try and find the leak. Turns out, the carpet guys hammered the carpet grippers in to the concrete floor all along the length of the hallway - every nail going in to the plastic water pipe that feeds the radiators. We have now had to have that pipe capped to stop the leak, and have another plumber coming tomorrow to quote for a replacement pipe. All hassle we could do without, especially as we have just completely redecorated and the house is on the market.
Do we have any recourse here? I called the carpet shop yesterday and explained the issue but the owner (small independent shop) was pretty defensive. He said we should have told his fitters where the pipes were - I pointed out the pipe was actually visible in one area and they’ve hammed in right beside it. Do I just have to suck up hundreds (thousands?) of pounds worth of damage?