In 2019 had a large wall that was from the house to the end of the garden it was crumbling and our son was starting to walk. I didn’t want st any cost for him to have an accident with any loose wall. I Had numerous chats as it needed to come down as it was also causing significant problems to our house. They advised they didn’t have the funds, fine we payed cost about £3000. There was lots of backwards and forwards and being difficult when the builder was due to come they had known for 18 months and had ample opportunity to have there own builder look and quote etc. I lost my temper a bit one day didn’t about but was clearly fed up and frustrated. Haven’t spoken since lots of passive aggressive behaviour but at any opportunity says how awful we are. I know I shouldn’t care but I think the injustice of being made out I am a bad person really stings as I am not, I did apologise for how I reacted after hearing them say how awful we are and thought it might be an opportunity to clear the air but to no avail. It’s really starting to get me down, any advice on how not to give two hoots would be fab as life is already a struggle with a Sen child at a special school, thank you x