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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to ask about 15 min flight change

20 replies

TheThingsWeDo4Love · 26/08/2025 07:21

Hi, I guess there might be a travel section, but I wanted traffic.

My original E-flight ticket shows my take off & landing times both for outbound flight and inbound flight.

Ive paid for travel insurance with the details from that ticket.

Since then, I’ve received an (apologetic) email advising me that my flights both outbound and inbound have changed but only by a matter of fifteen minutes.

Do I need to notify my insurer for this teeny change?
After all, unexpected delays (at the airport itself) can happen last minute, where it would be impossible to notify an insurer.

Thank you to all who read and reply kindly.
I’m afraid my travel experience is basically nonexistent 😱

OP posts:
Sweetmelonff · 26/08/2025 07:22

No you categorically do NOT

Radiatorvalves · 26/08/2025 07:22

Don’t worry about this.

MiddleAgedDread · 26/08/2025 07:28

Why would you need to notify your travel insurance??

CasperGutman · 26/08/2025 07:30

I don't recall any travel insurance provider ever caring about my flight times. Is that a thing? I thought single trip policies usually just specified the start and end dates, so you'll most likely be fine. Unless your flight has changed from, say, 23:50 to 00:05 the next day?

BlueMum16 · 26/08/2025 07:31

Insurance is normally from midnight on the day of your flight. So if you travel on 1st September it starts on midnight of the first.

Enjoy your trip

TheThingsWeDo4Love · 26/08/2025 07:46

CasperGutman · 26/08/2025 07:30

I don't recall any travel insurance provider ever caring about my flight times. Is that a thing? I thought single trip policies usually just specified the start and end dates, so you'll most likely be fine. Unless your flight has changed from, say, 23:50 to 00:05 the next day?

No… the 15 minute change his happening on both flights, but within the same date of flight iyswim.

im relieved to see most pp are saying I’ll be fine.

I think I got spooked, cos my insurer said that had I booked a flight that wasn’t straight thru, and I was in (say for example with KLM), if anything happened at the Amsterdam airport, I wouldn’t be covered.
So when I got the notification to advise of the fifteen min change, I wondered about the demands of the insurer.

Seems I can stop wondering now and get on with the job of packing!

Btw, the notification was only a notification, so I’m assuming the original E-ticket (I also had it printed out) is the one that I present at the check-in.

Thank you to all 🙏🏻

OP posts:
tanstaafl · 26/08/2025 08:05

BlueMum16 · 26/08/2025 07:31

Insurance is normally from midnight on the day of your flight. So if you travel on 1st September it starts on midnight of the first.

Enjoy your trip

Holiday insurance starts from the moment you buy it, I always thought.
To cover you in case of illness or accidents leading up to the holiday.

curiouscat1987 · 26/08/2025 08:21

Your cover should start from as soon as youve booked your trip in case anything happens to stop you going. If this isnt the case, id get it changed asap!

MiddleAgedDread · 26/08/2025 10:24

ok, not having booked a straight through ticket is more of an issue if you're connecting in Amsterdam!! It's a massive airport and a major connection hub. How long have you got between flights and will you have hold bags?

KrisAkabusi · 26/08/2025 12:19

You need better travel insurance! I've never heard of a policy that doesn't cover flight connections.

mamagogo1 · 26/08/2025 12:22

Insurance usually covers flight connections but they will have their own rules regarding the minimum amount of time you must allow for them to cover it, typically they will state 2 hours or even 3 hours to allow for delays and other factors like terminal transfers. If it’s a tight turnaround that could cause issues in which case you will need to speak to your insurance

singthing · 26/08/2025 12:35

"I think I got spooked, cos my insurer said that had I booked a flight that wasn’t straight thru, and I was in (say for example with KLM), if anything happened at the Amsterdam airport, I wouldn’t be covered."

OP, what connection time have you got now, with the flight change. And are there any other mitigating factors, like a disability or other impairment that means you can't hoof it to the next gate if time is tight? Or even the chance you may land at an area where you need to go through security before your connection*

If you can tell us that and also the connecting airport (AMS is wildly different to BHD, for example), people who know the place can give better advice.
------

Secondly, when you say it is not straight through, do you mean it is just a connecting flight but booked as one complete journey, for example EDI-LHR-JFK all on British Airways, booking ref ABC123...

....Or that you booked completely separate tickets on different booking reference numbers, like
EDI-LHR on BA, booking ref ABC123
LHR-JFK on Virgin, booking ref DEF456?
-----

(*I have had both the running through airport and re-doing security issue at FRA where our inbound gate was changed last minute)

notimagain · 26/08/2025 12:46

@TheThingsWeDo4Love

My original E-flight ticket shows my take off & landing times both for outbound flight and inbound flight

If the worry is connecting flights it might help to be aware that the times on airline tickets are scheduled departure time off the gate and scheduled arrival time at the gate, not take-off and landing...

HypnoToads · 26/08/2025 12:59

Have you definitely got travel insurance? It sounds like you've possibly booked some kind of cancellation cover instead when you've booked your flight. I have never had to give a travel insurance company any details about my flights before. They usually just want dates and destination.

TheThingsWeDo4Love · 26/08/2025 13:00

MiddleAgedDread · 26/08/2025 10:24

ok, not having booked a straight through ticket is more of an issue if you're connecting in Amsterdam!! It's a massive airport and a major connection hub. How long have you got between flights and will you have hold bags?

Sorry, I prob wasn’t clear. I meant if I HAD NOT booked a straight thru flight, I was told I wouldn’t be covered at the interim airport such as Amsterdam, or Dubai etc etc.

OP posts:
Xiaoxiong · 26/08/2025 13:01

I’m assuming the original E-ticket (I also had it printed out) is the one that I present at the check-in

I would recommend trying to check in online 24 hours before, even if you have bags to check. This helps to make sure you get on the flight if your flight is overbooked. It allows you to choose your seat as well.

Then you will have your boarding pass in hand when heading to the airport and can just head to the bag drop (if you have to check a bag) or even better, straight to security if you only have hand luggage.

TheThingsWeDo4Love · 26/08/2025 13:06

HypnoToads · 26/08/2025 12:59

Have you definitely got travel insurance? It sounds like you've possibly booked some kind of cancellation cover instead when you've booked your flight. I have never had to give a travel insurance company any details about my flights before. They usually just want dates and destination.

I deffo have travel insurance, and it’s Heathrow direct to my final destination.
Then to return home, it’s another direct to Heathrow.

Thank you to you and all who have given their best advice.

I might have confused things about a connecting flight, there isn’t one.

I believe I’m ok not to inform the insurer, and I’m gonna pack with an easier mind.

Thanks to all, again

OP posts:
TheThingsWeDo4Love · 26/08/2025 13:09

Xiaoxiong · 26/08/2025 13:01

I’m assuming the original E-ticket (I also had it printed out) is the one that I present at the check-in

I would recommend trying to check in online 24 hours before, even if you have bags to check. This helps to make sure you get on the flight if your flight is overbooked. It allows you to choose your seat as well.

Then you will have your boarding pass in hand when heading to the airport and can just head to the bag drop (if you have to check a bag) or even better, straight to security if you only have hand luggage.

Thank you for your thoughts and advice, much appreciated.

I will indeed check in 24 hours ahead.👍

I’ll have a check in case, and cabin case.
I’m also allowed a rucksack of within measurements.
Yay!

OP posts:
MiddleAgedDread · 26/08/2025 13:34

you can often check in well before 24 hours, it's weeks on some airlines not hours, or at least choose your seat. I booked flights months ago and chose seats then.

Xiaoxiong · 26/08/2025 13:51

@MiddleAgedDread that's true, it does depend on the airline and the route.

Travelling on BA to the States a few weeks ago, the online check-in didn't open until 24 hours before the departure time, so I had that in my head. I think that's likely to be the absolute latest an online check-in will open.

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