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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask you to help me help my neighbour

9 replies

MarzipanHouse · 18/08/2025 07:01

Horrible situation going on very close to me, this will be very long so my apologies in advance, I am posting here for traffic which I know is annoying and I have name changed. House is a BTL with a couple of flats that is going to auction after a couple of failed repossession attempts. Receiver has put it up for auction saying that they don’t know the occupancy status and that the mortgage company aren’t in possession.

The person who owned it has been fighting to keep it but failed to get decent legal advice hence current situation. A couple of people have tried to view it and another knocked on our door to ask for info I don’t think he will go for it as felt not enough profit in it which is a shame as I think he would have done right by the guy in it who has SEN. Not sure if there is an official diagnosis but he is clearly vulnerable and needs support.

House is currently occupied. One of the people is a previous tenant who left when the first eviction notice came from the court but landlord persuaded to move back in to the other flat in the building from before, pay rent to them and not the receiver, not tell anyone they are there.

2 deposits have been paid by him. One first time when he moved in and one a second time recently. First deposit wasn’t recorded in the lease (states nil deposit) .When tenant moved out the landlord refused to give it back as said tenant hadn’t given him 2 months notice which obviously he was unable to do given situation with court repossession notice.

When he moved back in he paid a second deposit double the amount of the first. I am assuming neither have been protected and that landlord has done it so officially the deposit hasn’t happened. Tenant is philosophical that this money has gone but I am including this as part of the picture.

Landlord has told him that he will sort council tax and he isn’t to tell anyone he is there and that he needs to sort the garden which previous tenant left in a mess. He has done very well. The flat is a poor state of repair with no functioning boiler, large holes in floor and walls and it is mouldy.

Landlord has previously told me that he is a very good tenant who looked after property really well and always paid rent on time.

Council have told him they need a letter from landlord to say he is being evicted which he knows Landlord will not do. Tenant has now realised the situation he is in and has been trying to find a new flat but situation is dire here on the rental front plus he doesn’t present particularly well so no luck so far. He is now prepared to move out of area and then come each week and stay on his Mum’s sofa to keep his job. He has a partner who is over 60 who he lives with.

He accepts he was unwise to move back in, others warned him not to but he wanted to have the garden for his cat. He does understand that by leaving and returning he technically squatting but I am not sure he understood this when he moved back in. He didn’t understand who receivers are or their role, didn’t know about how paying deposits work and the deposit protection scheme but I think he does now.

The guy who was interested in buying the house pointed out that officially he never left, there is a AST that exists that the receivers must have as it is online with names redacted and that there is a repossession order sent to him with his name and that no one knows that he isn’t in same flat as before which is a good point.

Apologies this is so long , I wanted to give the whole picture, if anyone has read this far then thank you ! It’s not a situation I have any experience of, have read up on it but am hoping there are people here who can advise so I can help him - if he will accept my help. The auction is very soon. Thanks very much.

OP posts:
verycloakanddaggers · 18/08/2025 07:07

If there has been deposit fraud, the appropriate thing to do is report the crime, surely?

Also if the person is vulnerable, report to social services and your council housing team.

YourJoyousDenimExpert · 18/08/2025 07:48

No specific advice - but wondering about Citizen’s Advice and also Shelter?
Sounds really tricky and that the tenant has been exploited here unfortunately. Very kind of you to try and help.

MarzipanHouse · 18/08/2025 08:05

I agree with the deposit issue but think at the moment the priority is the housing situation.

Haven’t had long to think about this as a lot of it came to light over the weekend. I have been considering social services and contacting council housing myself and may well do. But I don’t know whether he has a diagnosis of anything (similar age to us and DH has pointed out people are age often don’t ) and I don’t think he will respond well to a SW as he’s well into the clutches of a bunch of people very into various conspiracy theories and suspect social workers will be seen as the devil incarnate.

Think I need to know what his options are then sit down, explain them and take it from there and see how he would feel about me coming to the council with him.

He hadn’t heard of Shelter.org and thought I was saying he should go to a shelter but he knows now. I was caught a bit off guard by it all as a conversation about trees went way off piste.

I think I may ring the council this morning and not give names or addresses but try to pin them down as to what help if any they can give him .

OP posts:
averythinline · 18/08/2025 08:18

The council is unlikely to be able to give generic advice as each situation is different and its often about the details...
I would suggest CAB ir Shelter or both... Also maybe see if theres any advocacy support in their area..

It maybe worth asking for homeless prevention support from the council as they often have teams that do that...

MarzipanHouse · 18/08/2025 08:30

Thanks very much @averythinline . Just tried Shelter, their web chat is down and can’t get through on the phone .

I’m going to try and get through to the Homelessness prevention team once open at 9 and will decide how to progress after that, probably keep trying Shelter and also CAB.

Was going to print stuff for him but am out of paper so thought I would ask on our road WhatsApp group then had a bit of a brainwave, there is a local councillor on our road in the group who may be able to help, seems generally very helpful though I have never met her and her DH is involved in a project that helps vulnerable people. Will think that over a bit more then may well post on group and see what happens.

OP posts:
AnSolas · 18/08/2025 09:17

Real life not legal advice.

Had the Receiver finalised the evictions of names persons (the Renter included) through the Courts when the Renter left the first time or was it just notice of court action?
Did the Receiver at any stage attempt to recover the rent payments?

Renter has a home.
He is owed 2 deposits from LL that s/he will not be repaid
He has no legal obligation to pay rent as he has no legal Rental Agreement with Reciever.
LL cant evict as Reveiver has lawful control of rent cashflows (I assumed) and the asset.
Receiver is not interested in the rent cashflows as its likely known LL is scaming the money but its a small amount in the whole scheme of things
Receiver is selling with renters/occupiers in place so buyer beware applies.
New buyer will buy with the assumption s/he bought building and Unknown No of rental contracts, and will be LL to anyone living in the property as they will become legal renters NLL will collect rent or lawfully evict. The deposit should follow the contract effectively moving from Renter/LL to Renter/NLL in any deposit scheme.

He could just stop paying rent and unless the LL is the violent type stay until he recovers the 2 deposit values and use the time to keep looking for a new place.

If the Reciver got an eviction notice for the Renter contact them for a copt and give to the LA.

MarzipanHouse · 18/08/2025 09:56

@AnSolas , thanks very much, The repossession orders were finalised the first time I believe. I also think the tenants had letters saying they were to pay their rent to the receivers prior to the court hearing. One tenant did, got herself a solicitor and was able to get rehoused by the council so all good there.

The guy currently there, no idea if he did pay the receivers or carried on paying the LL who wants him to stay and continue paying them and is saying they will carry fighting the repossession so I think he has been paying LL. LL said not to worry about council tax and they will sort it but seems unlikely they have. Tenant does realise his deposits don’t exist legally as not recorded anywhere and has written them off.

Tenant is going to really struggle finding private rental on his own due to dire shortage of rentals and huge volume of applicants unfortunately as that would be simplest solution, he has been trying.

OP posts:
AnSolas · 18/08/2025 11:42

Then the Renter should take the Court Order to the LA and see if the LA want him to hold out for an actual court ordered Bailiff actioned physical eviction.

If that is the case the renter is better off making himself known to the Receiver and letting the law do its bit and be Bailiff evicted

If he has issues which would class him as a vulnerable adult then he should contact the adult safeguarding team in the LA

MarzipanHouse · 18/08/2025 11:56

Thanks @AnSolas , much appreciated.

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