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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Would you charge a friend for a defrosted freezer?

88 replies

christmastreewithhairyfairy · 09/08/2025 09:32

A friend looked after our pets (paid) while we were on holiday. We came home to find the freezer fully defrosted, she owned up to opening it and it clearly didn't close properly. Not sure exactly how much was lost but probably over £100. She's offering to pay but given she is a friend and it was an accident I'm leaning towards saying no. If it was a professional I'd probably think differently. I'm curious to know what others would do.
YABU = take the money
YANBU = let it go

OP posts:
sueelleker · 09/08/2025 10:54

Depends on the food. If it was mostly vegetables etc I'd let it go. Expensive meat, fish etc. I might ask for a contribution.

AInightingale · 09/08/2025 10:59

I'd just ask that she looks after the pets for nothing next time!

ToKittyornottoKitty · 09/08/2025 11:03

Trendyname · 09/08/2025 10:47

Op has already paid her for pet sitting, also not charging her for leaving her freezer open and costing op £100. On top of it, she should be getting a present for friend?

OP has also clarified there is a fault with the freezer and she doesn’t think it’s her friends fault now. And various other posters have clarified whether they would gift/not gift/pay/not pay. The verdict is everyone does it differently

burnoutbabe · 09/08/2025 11:08

I put about a present when I overlooked she’d been paid (though it’s unclear if it’s what a full pet sitter would charge or just a token amount -is this the next door neighbor or soneone who needs to travel across town)

thisisnthappeningreally · 09/08/2025 11:10

Lemonadeat8 · 09/08/2025 09:59

Why was she rooting around your freezer anyway? Was she looking to take food? Where else has she been snooping?

I would accept the money for the inconvenience of the clean up and the replacement food. Then I wouldn’t have her help again.

Do you have any friends? Just out of interest 🤣

Zanatdy · 09/08/2025 11:49

No, I wouldn’t charge a friend.

IAmQuiteNiceActually · 09/08/2025 12:33

People think I'm a pushover. I don't think I am because I weigh up lots of different things when I'm making a decision. Two of them being social harmony and how I'm going to feel about the decision. It would make you feel stressed to take the £100 and potentially spoil the friendship. I'd rather pay £100 to keep a calm mind and a friend.

Also sometimes the door can be difficult to close if they freezer has a build up of ice so I'd be more likely to blame myself.

TheStateofRoads · 09/08/2025 18:09

christmastreewithhairyfairy · 09/08/2025 09:54

That is a good shout, we will check!

You may find your insurance doesn't cover you for people in your home whilst you're away.

Masmavi · 09/08/2025 18:33

It was a slip, human error. I can’t fathom charging a friend in that situation. Friendship is way more important than stuff

HeadingOutForJog · 09/08/2025 18:35

It was an accident, these things happen. There’s absolutely no way I’d even consider charging a friend for it, that would be so petty.

Coconutter24 · 09/08/2025 18:52

ToKittyornottoKitty · 09/08/2025 09:56

For a friend though? Most would do a little present, have you never seen those boxes of fudge in gift shops saying thanks for looking after the cat?

But they are looking after it for payment

EastGrinstead · 09/08/2025 19:05

I was curious to know if I was being a pushover because I have been told I tend that way. I definitely have some friends who would take the money or demand it even

You need new friends as well as a new fridge-freezer.

SeaShellsSanctuary1 · 09/08/2025 19:20

As it was Frrozen goods, Let it Go 😉😉

AngelRoja · 09/08/2025 19:25

christmastreewithhairyfairy · 09/08/2025 09:37

Usually I'd agree, but right now I have other pet sitters. I'm more concerned about the friendship!

Then let it go. It was an accident. Do you want to lose a friend for 100 quid?

AngelRoja · 09/08/2025 19:39

Just read your update. Bet you are glad that you didnt ask her for the money 🤣 I did doubt that you would ask anyway.

By the way you seem to have some mean friends if some recommended that you demanded the money. Accidents happen and,even if she charged, your cats were well looked after and good friends who pet sit are not that thick on the ground

Lauraanddogs · 09/08/2025 20:35

Absolutely not take any money from a friend!

Skybluepinky · 09/08/2025 21:36

Accident that she admitted to, why would you charge, she was doing you a favour.

Trishyb10 · 09/08/2025 21:56

You have to pay a friend to feed cats? Thats no friend

AngelRoja · 10/08/2025 00:04

Trishyb10 · 09/08/2025 21:56

You have to pay a friend to feed cats? Thats no friend

Quite few pet sitters do it to supplement their incomes and others do it for a living and they can still be friends.

labradormam · 10/08/2025 11:46

Chenecinquantecinq · 09/08/2025 10:12

We use professional sitters I always tip on top (normally an extra day's pay) as good house sitters are very hard to find and I want to ensure they prioritise my bookings over others (which they do)!

What do you mean?

Do you mean that by tipping well they will cancel someone else’s booking to accommodate you? I doubt they are doing that and wouldn’t be happy if I knew somebody was doing this.

House / pet sitters will book people in on a first come first serve basis. They’re not going to cancel already booked clients to accommodate you. Nor would you want them to, as you wouldn’t like it if the shoe was on the other foot and you were ditched for a higher tipper.

Chenecinquantecinq · 10/08/2025 11:52

labradormam · 10/08/2025 11:46

What do you mean?

Do you mean that by tipping well they will cancel someone else’s booking to accommodate you? I doubt they are doing that and wouldn’t be happy if I knew somebody was doing this.

House / pet sitters will book people in on a first come first serve basis. They’re not going to cancel already booked clients to accommodate you. Nor would you want them to, as you wouldn’t like it if the shoe was on the other foot and you were ditched for a higher tipper.

By tipping and being generally a great client eg I also give money for food each day, they prioritise me. They keep high demand weeks free for me eg school Half Terms and whichever weeks of longer holidays I may need. I am not the only one who does this, speaking to my sitter they say they have about 5 favourite clients that they prioritise and hold weeks for etc. We also have a lovely house. If you think this doesn't happen you are naive.

Bowies · 10/08/2025 12:50

No I wouldn’t accept the money

Justchilling07 · 10/08/2025 13:03

Fountofwisdom · 09/08/2025 10:11

I would never do an insurance claim for such a low value loss. There will be an excess on your policy anyway and your premium will definitely increase as soon as you make a claim. It’s foolish to use insurance unless it’s for something major and very costly.

Exactly.All this fuss over £100!
It was an accident.Op are you really considering asking your friend for money! Of course by doing that, it’s going to affect the relationship!

mondaytosunday · 10/08/2025 13:09

I’d let it go.
But in future use something like Trusted Housesitters. There’s an annual fee (around £150) but the actual pet sitting is free and it’s insured. I’ve used them twice, a friend has loads of times and another does some sitting!

JMSA · 10/08/2025 13:10

No, I would never.

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