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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Landlord Issue

4 replies

SugarBrown · 03/08/2025 18:06

Hello,

This situation is stressing me out. My landlord in the last year has been having financial issues and as a result of this I feel I have taken the brunt of it.

Firstly, every thing I have had to report her to that has broken (for example, the toilet wouldn't flush) she has blamed me. The plumber told her it was nothing to do with us and was a worn part in the toilet. We then had a leak through the ceiling that was caused by poor sealant around the bath (again, it was old and worn). She initially tried to say we must have damaged it, again the plumbers put her straight on that. This is just in relation to the bathroom. We then had two pipes burst in the kitchen - again, just old pipes, just one of those things. It must have been us being reckless.

Anyway, most recently in April, I told her the decking in the garden was rotting and one of the planks had gone through. The gardeners that pulled it up video'd it and told her how rotten it was and she was fortunate no one had gone through it - it turns out it was over 30 years old as the next door neighbours ex husband had actually laid it down! The back gate has also never properly fitted, this was also apparently our fault, despite the same people who pulled the decking up saying the gate was a complete bodge job and had been made with left over bits of decking. The neighbour confirmed again it was her ex husband who had put the gate up. The ground underneath the decking is unsafe - lots of loose bits of paving stones with very sharp edges and parts that are cracked. There was also a large tree that was tied to a bit of the decking that has now collapsed in the last few days. Coincidentally, she messaged saying 'sorry have not been in contact regarding sorting the garden. We are having financial issues in the last year and unfortunately will not be doing the garden. I am sure you understand, thanks'.

When I responded regarding the collapsed tree and unsafe paving, she went on a rant of how much we are upsetting her, that we do not appreciate her, that she is a fantastic landlord, that if we cannot even manage to pull a tree out then she guesses she will have to find the money somewhere to get the gardener out, that her life is stressful enough and that she is apparently charging under market rate anyway so has been beyond fair to us. This last part is not actually true (I checked the going rate for 2 bedrooms in this area). I am now left in a position where I feel I have to put up and shut up else I risk a tirade of emotional messages and backlash.

Is she trying to get us to leave? Or is this just a way of making us feel bad so we keep our mouths shut and accept anything breaking?

I am a little at a loss for words. I am also confused as she owns 5 properties that she rents out, I am wondering would it not make sense to ditch one or two and then focus money on the remaining ones (I know some of her other tenants and whilst not quite on the same level of disrepair that mine is in, have all had similar issues when trying to bring maintenance up).

OP posts:
HangerLaneGyratorySystem · 03/08/2025 18:10

I tried to get MNHQ to set up a "renters" topic a few months ago for just this sort of post but I don't think there's enough call for it. In any case, yes she's in the wrong but not sure what you can do about it. Shelter's online chat system for advice on tenants' rights is brilliant, maybe ask them (but not tomorrow as its one of their busiest days).

SugarBrown · 03/08/2025 18:20

That would be a good idea. I feel like she kind of has me over a barrel really - I have two young children and cannot afford a deposit atm for somewhere else, plus based on this I am sure she will be coming for the deposit for this place too

OP posts:
RoadAtlas · 03/08/2025 18:21

She sounds like she makes a career out of being a bad landlord and crying that her diamond shoes are too tight if anyone actually wants her to fix her properties to a reasonable standard. If she's got 5 properties, she's not really suffering financial issues unless she was stupid enough to over-extend herself but I don't think you can daisy chain BTL mortgages in the UK the way you can in the US.
I would honestly start looking for a new house if you're paying market rent anyway, and I think you're likely going to have to fight for your deposit as well as she's just in this for the rent money.
We've had landlords like this in the past, there's a definite pattern of behaviour and trying to enforce your rights with them gets nowhere. People like her are the ones ruining it for good landlords who are being put out of business by the laws that are necessary due to people like your landlord.

RoadAtlas · 03/08/2025 18:21

Sorry X-post on moving somewhere else.

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