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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To make a PALS complaint about my post-operative care?

54 replies

EllieBelly18 · 01/08/2025 16:29

Name changed for this one.

I had surgery yesterday, and have had very scant details of what actually happened. I don’t know what the surgeon actually did - he said he removed some bone, but I don’t know where.

I was instructed to start doing rinses - but not told when. I ended up asking the nurse today on my post-op call, and she had to run about to other nurses to find out. I don't blame her at all, I blame the consultant who didn't give me any info.

I've been given no post-op care info at all, other than "if it's pouring blood, come to A&E". No details on what's normal/what isn't, no details on whether the level of bleeding I'm experiencing is normal (the nurse didn't know either), no details on whether I have packing in my nose etc. I wasn't told about having to sleep upright, I had to find out via google.

I've not been given the right length sick note, which could apparently be an issue with my GP.

The consultant didn't tell me much after the op, just that I didn't have a CSF leak.

I don’t know timelines for things like returning to exercising, bathing/showering, even if I can drink hot drinks.

I just feel like I've been left to my own devices a bit when it comes to all of the recovery - I was expecting to at least be given a leaflet about the procedure that I had, but I was given nothing, and the nurse on my post-op call said she was quite surprised by how little I was given.

Is it unreasonable to make a complaint to PALS in this case?

OP posts:
tuvamoodyson · 01/08/2025 19:07

EllieBelly18 · 01/08/2025 17:33

I signed a consent form for endoscopic sinus surgery- which is a pretty broad descriptor and covers multiple different procedures

Did you ask what that meant/entails?

beetr00 · 01/08/2025 23:08

@Nursemumma92 fair enough if that's your perspective.

Apothecary266 · 01/08/2025 23:11

You have been determined to find a problem with this surgery. You will have been given all the information usually given. You could have asked staff at any point if you were unsure. You are determined to be a victim.

milkandhoney2 · 01/08/2025 23:28

I didn’t get masses of instructions after mine

at the pre op they agreed what might be done, after the op the surgeon spoke to me but I was pretty out of it
my discharge letter had more info about what was done and that I had dissolving stitches. Post op it was just don’t have a bath for 2 weeks or sex for 6 weeks and the rest I got off google

my op was in May and my post op isn’t until sept

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