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Original poster

Hotel check ins used to be 2pm and check out 11/12

71 replies

anotherside · 01/08/2025 08:27

It was only maybe ten years ago that the majority of places let you check in at 2pm with 3pm considered late. And check out was often midday, with an 11am considered on the early.

If a hotel or Airbnb has check out at 10am and/or check in later than 3pm customers should mark them down on it. Otherwise give it another few years and they’ll be kicking customers out at 9am.

OP posts:
Neemie · 01/08/2025 09:04

That would be a bit shitty to put that in a review especially as hotels are generally very accommodating when they can be. They have always given me a room earlier if it is ready and will often let you checkout a later if you request it. I imagine it is harder with holiday lets and airbnbs but I don’t stay in them.

Purpleturtle45 · 01/08/2025 09:05

KrisAkabusi · 01/08/2025 09:00

I don't ever remember a time when check-in was two o'clock. And I've been staying in hotels for over 30 years.

Same. It UK it's always been 3pm for a hotel check in. I would expect a hotel check in 3pm, check out 11am and self catering check in 4pm and checkout 10am. That's pretty standard.

Belladog1 · 01/08/2025 09:06

I hate having to check out at 10am, and i won't actually book it. I pick one with a check out at 11am. I am on a night away at a lovely hotel / AirBnB and I want a lie in. I don't want to wake up and immediately have to throw my stuff in my case and leave. I would like to leisurely wake up, shower and then go.

I don't book breakfast at a hotel either. Breakfast between 7-9am is too early for me. I wait and have a nice lunch somewhere when I check out.

liveforsummer · 01/08/2025 09:07

I think chains like premier inn etc manage this as they have a team of house keepers and a system plus enough rooms to give the first folk that turn up the clean ones. Smaller independent hotels or individual air bnb’s won’t manage the turn around!

DappledThings · 01/08/2025 09:09

I've never expected check-out later than 11 as standard in a hotel and 10 in self-catering. Which has always seemed reasonable. We were out of our campsite by 10 the other day with that being the most packing you can need to do when you have your actual accommodation to pack up as well as everything else.

StarlightLady · 01/08/2025 09:10

I travel a lot for work. Hotels need time for cleaners to turn rooms round. I can recall very few that offered a 2:00pm check in. Many hotels will allow you to check in early if a room is ready.

What l do think is unacceptable is the likes of Premier Inn, charging extra for early check in.

22O725 · 01/08/2025 09:20

anotherside · 01/08/2025 08:50

That doesn’t make sense when times across the board have changed. So the minority that have stuck with better checks/out times for the customer should be rewarded relative to those that don’t.

Show quote history

I have never had an issue finding a hotel to suit.

TartanMammy · 01/08/2025 10:12

I blame COVID, they said they needed the extra time for cleaning and just never went back to the previous times.

I hate a 10am checkout, it's so early for us we like to sleep in a bit and it's always such a rush.

SeaShellsSanctuary1 · 01/08/2025 10:34

You don't mark them down for it, you don't book it if it doesn't meet your needs

How fucking entitled to think that a business be marked down for something you were completely aware of

RichardMarxisinnocent · 01/08/2025 12:08

Purpleturtle45 · 01/08/2025 09:05

Same. It UK it's always been 3pm for a hotel check in. I would expect a hotel check in 3pm, check out 11am and self catering check in 4pm and checkout 10am. That's pretty standard.

Show quote history

Pre covid Premier Inn check time used to be 2pm. There are screenshots online of the old check in info. But most other hotels I've stayed in are and were 3pm.

Jarstastic · 01/08/2025 12:19

Hotels used to be 12pm check out and 2pm check in. You'd still sometimes be able to check in before 2pm if the room was ready e.g. if you check in on a day after a quiet night of the week with low occupancy so the room was cleaned at the least the day before. In my younger days, I'd stay in an expensive hotel for 1 night as that was all I could stretch to e.g. Hotel du Cap in Antibes, Metropolitan in London and I'd always chance it a bit earlier to maximise my stay.

It's definitely pre Covid that hotels started moving to 3pm check out and 11am check out. I still think it's cheeky when you are paying top dollar.

BopItWinner · 01/08/2025 12:26

We have a few properties that we rent out as airbnbs. We clearly state check in and out times so if it doesn’t suit people they are free to book elsewhere. To book with us knowing this info and then leave a bad review or mark us down would be stupid. It would be like moaning that there wasn’t a shop a 2 minute walk away, when we state that the nearest shop is a 15 minute drive away. Just read the t&c and don’t book if it doesn’t suit your needs.

Trustyourinnervision · 01/08/2025 14:45

With Airbnb and other small B&B’s / Guesthouses I would absolutely expect check out to be 10am and mid afternoon check in, the owners often do all the work themselves not just the cooking / cleaning but the laundry, grounds maintenance, DIY, shopping for supplies, admin etc and they may also have other commitments too in the daytime. I’d never expect a one or two person run accommodation to just have a 2 hour window and to knock them down for that is actually incredibly unreasonable!!

IsItatrashmarriage · 01/08/2025 14:50

When do you prepare 15 rooms ??

Mnsendsmewest · 01/08/2025 20:14

anotherside · 01/08/2025 08:50

That doesn’t make sense when times across the board have changed. So the minority that have stuck with better checks/out times for the customer should be rewarded relative to those that don’t.

Show quote history

Well yes. Reward them with your money. And don't give to the ones that don't suit you 🤷🏼‍♀️

dynamiccactus · 01/08/2025 20:29

SeaShellsSanctuary1 · 01/08/2025 10:34

You don't mark them down for it, you don't book it if it doesn't meet your needs

How fucking entitled to think that a business be marked down for something you were completely aware of

It isn't really, if enough people complain they might change their policy.

Or they might not,

But you don't have to take it just because that's what they do.

Businesses are all for entshittification - ie reducing service (while increasing prices) - I am not.

dynamiccactus · 01/08/2025 20:30

Mnsendsmewest · 01/08/2025 20:14

Well yes. Reward them with your money. And don't give to the ones that don't suit you 🤷🏼‍♀️

Show quote history

It's not always that easy! The ones with the better policies might not exist in the place you need to stay in.

dynamiccactus · 01/08/2025 20:32

Trustyourinnervision · 01/08/2025 14:45

With Airbnb and other small B&B’s / Guesthouses I would absolutely expect check out to be 10am and mid afternoon check in, the owners often do all the work themselves not just the cooking / cleaning but the laundry, grounds maintenance, DIY, shopping for supplies, admin etc and they may also have other commitments too in the daytime. I’d never expect a one or two person run accommodation to just have a 2 hour window and to knock them down for that is actually incredibly unreasonable!!

I don't think it is. When you are charging in excess of £1000 a week and often a cleaning fee on top (heaven forbid that their profit takes a bit of a knock from the necessary costs) you can make an effort on changeover day.

But I think the issue is more for the hotels, and particularly the chains, which take the mick.

Most of these issues arise because they don't employ enough staff.

CandidRobin · 01/08/2025 20:46

I remember the norm being check in at 3pm and check out 12 noon. I find that ok. The 4pm check in and 11am check out is becoming more typical. I don't book the airbnb type places for 1 night that require 10am check out, it's not worth it. It's different if you're staying for multiple nights.

Elephant788 · 01/08/2025 20:50

That is so true, sometimes I've often felt the whole late check in and early checkout is a day wasted that you've already paid for and you don't get to enjoy. Especially if your flight is getting in late and you have to be kicked out early on the day you leave!
Youre right ill be marking down those who do this!💪🏽😜

timetochangethering · 01/08/2025 20:58

it used to be 11am/3pm and has moved to 10am/4pm in my general experience.

Plastictreees · 01/08/2025 21:00

I despise 10am check out and 5pm check in times. Totally takes the piss.

Superhansrantowindsor · 01/08/2025 21:02

Check out was definitely later than ten. I used to spend my summer holidays when a student cleaning hotel rooms. There was a lot of hanging about waiting for people to go. Holiday let’s also used to be later. 11 am for some.

Turnedtap · 01/08/2025 21:19

I just wish daily cleaning would return, without having to request. I’m looking at you premier inn, there is never anyone on the desk, ring the bell and wait at least 10 minutes.
They must run them on minimum staff. And they aren’t that cheap anymore.

MuffinsAreJustCakesAtBreakfast · 01/08/2025 21:25

anotherside · 01/08/2025 08:27

It was only maybe ten years ago that the majority of places let you check in at 2pm with 3pm considered late. And check out was often midday, with an 11am considered on the early.

If a hotel or Airbnb has check out at 10am and/or check in later than 3pm customers should mark them down on it. Otherwise give it another few years and they’ll be kicking customers out at 9am.

I even saw a cottage the other day with a check out of 9am. Wtf

youre on holiday. It's your last day. Up at 7, walk the dog before the long journey... come back at at 8.30 and then what ...

30 mins remaining to :

  1. shower,
  2. have leisurely breakfast (you know cause you're on fucking holiday)
  3. pack up your belongings
  4. tidy down

and leave

nah. Pass.

check in wasn't until 4pm either!