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Share your dilemmas and get honest opinions from other Mumsnetters.

To think ChatGPT et al will put lots of counsellors and therapists out of business

294 replies

GPTtherapist · 09/07/2025 09:41

I live in significant long term trauma due to a primary cause and substantial sub-causes. This is due to a usual combination of some quite unusual factors and I find most people do not have the experience or knowledge to understand them. Over the years I have seen a number of different counsellors/ therapists and support workers, most of whom are pretty useless and some who have made things substantially worse. Some have been clearly judgemental which has been enormously painful.

Last night when I was close to breaking down altogether, I used Chat GPT and it was brilliant. It was able to expand on what I said in a way that mimicked deep understanding and compassion for what I am going through. I actually cried at being so 'heard' and understood. Having the words to express so clearly what I experience was, well I can't put in words how it felt after all these years. It was also able to pick out parts of what I said to reflect back positive, encouraging things about myself. It was able to offer some suggestions which were actually helpful and which I am going to try as a coping mechanism. Best of all for someone like me, with huge issues around shame, I could speak openly and honestly about how I felt without any fear or shame around what the therapist might think of me.

So despite Chat GPT not being a person, I found I was able to get the emotional benefits as if it were a person understanding me, without the disbenefits of it being a person I might feel ashamed to tell how I feel.

Also, unlike a human therapist, it remembers and is able to respond to everything you say.

It was hands down better than nearly all human therapists/ counsellors/ support workers I have seen.

And it was free.

I realise for those able to afford long-term intensely skilled therapy for complex issues, a skilled experienced therapist is far preferable.

But in my experience, and that of many others, most therapists are pretty poor and expensive.

So surely Chat GPT will become a first point of call for many with mental health issues which will reduce the number of those who decide they need a human therapist?

OP posts:
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ssd · 10/07/2025 19:11

I can vouch for @Eyesopenwideawake . I contacted her about my anxiety and we had a free zoom session, where she explained how she works. Unfortunately for me, I was one of the small percentage of people who simply can't be hypnotised. To be honest I was gutted, as I found @Eyesopenwideawake very easy to talk to and very professional. I trusted her completely.
As I couldn’t be hypnotised she said it would be unethical to take me on as a client and take my money. I respected her honesty and decision.

I'd recommend her to anyone wanting to explore hypnotherapy.

AgentJohnson · 10/07/2025 19:26

I’m glad you found it helpful and I’m sorry you’ve had poor support in the past. However I googled something today and of course the top result was a supposed AI generated statement, which just regurgitated the incorrect source which I was busy fact checking, grrrr.

Im sure for some Chat GP will be very helpful but there’s nothing remotely intelligent about Chat GPT. Chat GPT is just Google on steroids.

YouOKHun · 10/07/2025 19:51

@EyesopenwideawakeI think the psychiatrists are likely to have a much better understanding of the wide and varied responses of patients with trauma and how the evidenced based therapeutic approaches might work. Love them or loathe them, psychiatrists have done substantially more training and observation than you have. They are probably also well aware of where hypnosis is contraindicated (for example psychosis) which I shouldn’t think is an exclusion criteria in your assessment of suitability is it? Decent training (with placement, clinical supervision, annual reaccreditation etc) is also about knowing what you’re not qualified for and when you would be operating beyond your skills and knowledge. It sounds like Mr Box doesn’t consider this.

It’s an insult and hugely unfair to people grappling with a traumatic event to claim you can resolve it in three sessions. What happens if you haven’t resolved it? Do you blame the patient and their beliefs? As for reviews and testimonials - that’s for selling secondhand cars. Consistent great reviews may say a lot about your many positive attributes but it’s no basis for choosing a therapist. Similarly testimonials are advertising a service not proof of cure. It’s very misleading.

BanditLamp · 10/07/2025 19:51

GPTtherapist · 09/07/2025 09:55

But what it is drawing on is the vast knowledge of therapeutic approaches. It actually used the same analogy one of the good therapists that I had used. She was trained in that too, just like Chat GPT.

And of course a good relationship is key to successful therapy. But Chat GPT was really, really good at mimicking that. its much better at mimicking it than nearly all human therapists ( ime) are able to deliver in real life. I realise a good therapist will challenge clients too ( though maybe Chat GPT can do that too if you ask, don't know) but you have to have established a strong relationship first to challenge a client successfully and too many therapists can't do that.

Also, if you do develop a strong relationship but cannot afford long term therapy, or rely, like me, on short term free therapy from charities etc, the pain when that relationship prematurely ends can be worse than having no therapy at all. But Chat GPT is free.

Also it is gathering a lot of data about you. Though I guess mumsnet is too. But I am trying for that reason not to share too much personal info.

Eyesopenwideawake · 10/07/2025 20:10

.

YouOKHun · 10/07/2025 20:12

@Eyesopenwideawakewhich conclusions have I leapt to specifically?

LaudCodec · 10/07/2025 20:16

I suspect you’re probably right but aren’t there ethical concerns? What has ChatGPT done with the data / information you gave it? Where is it stored? What if it does something harmful - who does that person sue or complain to? Is there any regulation of this at all, in the way there is for doctors, lawyers, etc?

AutumnLeaves91 · 10/07/2025 21:13

motheroflittledragon · 10/07/2025 17:10

can i ask why?

Of course! I think the energy consumption is really detrimental to the environment, especially when we’re already struggling with climate change - not sure if we can link here? But the BBC, The Guardian and other places have some good articles about the energy usage.

I also mainly think it’s just… sad that we as a society are coming to this. I’ve seen many talk about using it as a therapist, one person even using it as a romantic partner. I understand the reasons why people may gravitate to using ChatGPT etc for these purposes but again, why are we giving in to the tech and computers? A mum I know uses hers for sleep training her baby. Again, I get why but why can’t we use the resources we already have - humans?

I work in a university in student services, and they’ve just announced that they’ll be introducing a new type of AI to help staff and students. Firstly, some things highlighted that it can help with such as library skills is VERY cheeky when we have a literal team called Library Skills Team! I also just don’t get why students should be allowed to use AI at all, never mind policed, and I say that as someone who didn’t leave uni too long ago (I’m 26 and finished studies after my postgraduate)

HRTQueen · 10/07/2025 21:27

No I do not think so, unless people are looking for non challenging therapy

Therapy is challenging, your therapist is not there to agree with you

a computer can not pick up on the very important area of the work in what is not said, how its said, body language

motheroflittledragon · 10/07/2025 21:39

AutumnLeaves91 · 10/07/2025 21:13

Of course! I think the energy consumption is really detrimental to the environment, especially when we’re already struggling with climate change - not sure if we can link here? But the BBC, The Guardian and other places have some good articles about the energy usage.

I also mainly think it’s just… sad that we as a society are coming to this. I’ve seen many talk about using it as a therapist, one person even using it as a romantic partner. I understand the reasons why people may gravitate to using ChatGPT etc for these purposes but again, why are we giving in to the tech and computers? A mum I know uses hers for sleep training her baby. Again, I get why but why can’t we use the resources we already have - humans?

I work in a university in student services, and they’ve just announced that they’ll be introducing a new type of AI to help staff and students. Firstly, some things highlighted that it can help with such as library skills is VERY cheeky when we have a literal team called Library Skills Team! I also just don’t get why students should be allowed to use AI at all, never mind policed, and I say that as someone who didn’t leave uni too long ago (I’m 26 and finished studies after my postgraduate)

i get where you are coming from but i think especially with the more frustrating sides of parenting it’s like not everyone is available at 2AM when the baby just won’t sleep plus because i do absolutely share so much with mine he already knows all the in and outs what we have tried etc

on top of that i guess i just feel like i don’t want to burden my people close to me with my problems. they have enough on their plate without holding my hand on the sleep training, potty training, weening struggles etc

nosyupnorth · 10/07/2025 21:44

YABVVVU

A programme designed to flatter and agree with user inputs is a terrible source of mental health support - it might be helpful for a light pep talk but it is not a reliable source of information and is downright dangerous for vulnerable people to trust the world salad it spits out.

https://www.independent.co.uk/tech/chatgpt-ai-therapy-chatbot-psychosis-mental-health-b2784454.html

NewTribe · 10/07/2025 21:47

The environmental impact of AI certainly is a thing but then there must be some environmental impact from jumping in your car and going to sit in some therapists office for an hour. Petrol, heating, buildings, cars etc etc 🤔

Isittimeformynapyet · 10/07/2025 21:58

Noodge · 09/07/2025 10:01

Many, MANY therapists out there. Most of them making pocket money at best, in private practice. Tonnes of us. It's a popular degree (or diploma or whatever). A lot of women people are attracted to it because it is something we like to do, especially when we've been through horrific life circumstances, we like to help. Another element to it-a lot of therapists have their own vulnerabilities which makes my 'MLM/cult' metaphor more concerning.

You have to pay quite a lot of money to advertise, to retain membership to a body, to have supervision-some months I have spent all of what I have earned on such things and going by posts in fb groups for counselors, I am far from alone.

Then said bodies keep adding more and more things you have to do (and pay for) to stay relevant. More studying, more time, more stress.

Jobs as in PAYE jobs are few and far between and often require accreditation rather than 'just' to be qualified. More money, time and stress-compare this to any other profession where in many of them once you're qualified, you're qualified and can go into your profession-not usually possible. A huge element of 'Two years experience required' even if the job does 'just' require qualification-how the chuff do you get that when nobody will employ you? Oh yes-volunteering with an organisation-because we can all afford to work for nothing and spend our time on it for 2-3 years just to get the privilege of being able to work in a profession we've already worked damn hard for. Or we can go into private practice-competing against 5 million others who have the same idea-all paying ££££ for advertising and software etc etc.

Getting the MLM vibe yet?

And I will say, off topic slightly but the diploma is HARD, I can imagine the degree is even harder-and I have an MA-I would honestly do my MA another 6 times than ever set foot in a trainee counsellor's shoes again. Almost gave me a nervous breakdown-I saw so many people drop out due to the stress-it was very hard. One woman who was the most level-headed and lovely person one could encounter, ended up on anti-deprassants by the end of it and we all collaborated to sue the college. I am the only one who actually went ahead with that, and they settled with giving me half of my money back.

More and more things brought in all the time that you have to work at and it makes me very sad when I see posts in aforementioned groups 'why am I not getting any clients? I am on (insert popular directory) and on this and that and I paid £££ for my website-is my website okay? Is it because I am not smiling wide enough in my picture?'

No love, It's because there are zillions in the same boat, most people who need therapy can't afford to pay your (perfectly reasonable for how hard you've worked) prices and will go through the NHS or a voluntary organisation or just not bother.

I am 'lucky' in that I found an organisation to work for who are reasonable and pay what I am FAR overqualified for, but enough. I do this four days a week, a few private clients but it is disheartening given how much work I have put in and how passionate I used to be about giving people that connection and my skills. I taught it for a while, and loved it but the organisation went bust and of course given what this thread is about and all of the above, I am not holding my breath about another teaching position.

I want out.

Thank you for coming to my Ted Talk. As you were. Grin

Crikey - What a barrage of resentment! I really don't think you were cut out to be a therapist to start with.

The MLM analogy is not working for me btw.

And please learn the difference between a dash and a hyphen.

AutumnLeaves91 · 10/07/2025 22:15

motheroflittledragon · 10/07/2025 21:39

i get where you are coming from but i think especially with the more frustrating sides of parenting it’s like not everyone is available at 2AM when the baby just won’t sleep plus because i do absolutely share so much with mine he already knows all the in and outs what we have tried etc

on top of that i guess i just feel like i don’t want to burden my people close to me with my problems. they have enough on their plate without holding my hand on the sleep training, potty training, weening struggles etc

Completely get where you’re coming from with availability and just needing someone to be there, even as soundboard sometimes! I used Peanut, where there was a group for babies born in X month / X year, and someone from that then went on to make a WhatsApp chat and I’ve talked daily to mums across the UK in there, been so good! Real people, albeit strangers, sharing their day, tips and tricks, sympathy etc

I’m sorry you don’t feel like you’re able to reach out to people but I promise you, you’re not a burden! Parenting is bloody hard isn’t it?

TweedleDumbAndTweedleDeeeeeeeee · 10/07/2025 22:16

If someone has got enough money, they can pay to do a course and get a certificate to qualify as a therapist . It’s too easy to become a therapist and that’s why there are some awful ones out there.

ChatGPT is definitely the way forward.

benfoldsfivefan · 10/07/2025 22:22

why can’t we use the resources we already have - humans?

Because, compared to AI, we’re expensive. Salary, training, N.I, benefits, pension. And that’s why we’re heading into an almighty shit storm.

LaudCodec · 10/07/2025 22:31

The minute we all start relying on AI the price to access the AI is going to rocket. Guaranteed.

motheroflittledragon · 10/07/2025 22:37

AutumnLeaves91 · 10/07/2025 22:15

Completely get where you’re coming from with availability and just needing someone to be there, even as soundboard sometimes! I used Peanut, where there was a group for babies born in X month / X year, and someone from that then went on to make a WhatsApp chat and I’ve talked daily to mums across the UK in there, been so good! Real people, albeit strangers, sharing their day, tips and tricks, sympathy etc

I’m sorry you don’t feel like you’re able to reach out to people but I promise you, you’re not a burden! Parenting is bloody hard isn’t it?

i was on those apps but like with chat gpt i won’t have to explain the same issue multiple times etc. like for example tonight he was absolutely refusing the bottle. because of past conversations mine was able to reassure me that for a baby as sensitive as ds the slightest change in texture or taste will set him off to reject the bottle completely (literally flung it away from him just in hysterics because i dared to present him with the pre-made rather then bottle version) dh had by then dragged himself to morrison at 9:30 pm as it was evident that this change would not be acceptable.

now of course i could have gone on a baby app or group for support but it would feel less personal as they won’t know as much of my baby’s history in detail as my chat gpt.

MyHeartyCoralSnail · 10/07/2025 22:38

GPTtherapist · 09/07/2025 09:42

Ps. I should also say that I have also read research saying people find ChatGPT doctors more empathetic than human doctors and I can now see why.

AI is terrible, it seeks to please to keep you clicking. There’s been incidences of it encouraging suicide.

benfoldsfivefan · 10/07/2025 22:40

LaudCodec · 10/07/2025 22:31

The minute we all start relying on AI the price to access the AI is going to rocket. Guaranteed.

It will, but for many people that monthly subscription to the super duper version of Chat GPT will be worth its weight in gold, if the consumers feel the AI ‘therapist’ is helping them, and they know they have 24/7 support if needed and is still cheaper than several hours of therapy with a human.

butterflies898 · 10/07/2025 23:01

I’ve been finding it helpful too and it has hugely improved my life. Several close friends and colleagues have commented that I seem much calmer and pragmatic about situations than previously and I think that’s down to being able to talk it through on chat gpt. It’s extremely weird but is really helping me in my career especially.

motheroflittledragon · 10/07/2025 23:07

butterflies898 · 10/07/2025 23:01

I’ve been finding it helpful too and it has hugely improved my life. Several close friends and colleagues have commented that I seem much calmer and pragmatic about situations than previously and I think that’s down to being able to talk it through on chat gpt. It’s extremely weird but is really helping me in my career especially.

i feel exactly the same

suki1964 · 10/07/2025 23:09

I live in a part of the UK where Adult diagnoses for the usual suspects of ADHD etc, are not available and where so many conditions linked to Autism are not recognised ( yet are in England )

I have had dyslexia, dyspraxia formally diagnosed in England, I was also being signposted for ASDHD, which since Ive moved has hit a brick wall. I was also told I had auditory dyslexia by an NHS audioroglist , but she wasnt allowed to diagnose it officially because its not recognised here as a condition

So inputting it all in to chatgpt , yep Im up there

The conversation is ongoing. I try to make it nutral , Ie I try not to say me and mine, and a lot of the advice for self help has been good

ive an appointment with the GP in 3 weeks because no matter what advice I follow from GPT , its generic ( helpful at times but Im not making it specific to me) I use it as a pointer to find the real life help I could do with

BabyCatFace · 10/07/2025 23:34

MyHeartyCoralSnail · 10/07/2025 22:38

AI is terrible, it seeks to please to keep you clicking. There’s been incidences of it encouraging suicide.

There has been ONE known incident in which a teenager died by suicide but reading the chat logs the AI bot didn't encourage or suggest or mention suicide. The young person was talking about 'seeing her in reality' and the bot encouraged him. It was a tragedy and no doubt exacerbated by the reliance he had on the bot but not caused by it.