I have been in A&E with a relative within the last few days. We waited 24+ hours for a bed so saw quite a lot of staff. One particular shift they were very inattentive and I kid you not when I say it felt they were actively trying to ignore the patients.
Some of the staff at the Nurses station were loudly gossiping about a colleague on another area/ward(not sure how it works but you could tell they knew her well) They were talking about the fact that she was pregnant and had so much time off etc.. but then one of the nurses was saying “but I’m not even supposed to know so don’t say anything. She’s only 10 weeks” etc
The whole waiting room heard! They used this woman’s full name, where she worked…
that can’t be right surely.
Complaint feels a bit like overkill, it doesn’t affect me and I wasn’t even the patient waiting. I don’t know the person they were talking about. But it feels like this poor lady has had her personal information shared very publicly and I would be mortified if that was me.
Would they laugh me out of PALS or is it worth it?