A couple of weeks ago I was very unwell on holiday. I called a private GP through my insurance and they diagnosed the problem and then refused to prescribe antibiotics as I had mentioned having a fever. They then said I needed to be checked in person and go to a walk in. I explained that the nearest walk in was nearly two hours away and I had a baby with me. The temperature was a symptom of the illness thay had themselves just diagnosed (and it was what I had suspected prior to the call as well). They appeared to then latch on to the temperature being potentially high and refused to prescribe the antibiotics and said these would be prescribed at a walk in but better to double check my temperature there.
I was feeling so rubbish by this point and couldn’t drive ten minutes let alone two hours. I said I didn’t think this was reasonable and given the nature of the illness it is actually standard practice to prescribe the medication when 1 out of 3 symptoms show… I had all three. They agreed with that but said they still wanted a walk-in.
Anyway in essence we disagreed and I said I wasn’t happy with this and that if I became more unwell quickly then I would be referring to this conversation in future. I recognise this was a bit of a shitty thing to say but I was despairing and also confused by their insistence they had diagnosed the issue but still wanted me to go to a walk in when very far from one.
Yesterday it came to my attention that the letter had gone to my GP explaining the private appointment I had had… and in it there was the suspected diagnosis, but this doctor had also said I was interrupting, insisting on treatment and they had to conclude the call because of this! This was simply not true. I did express I wanted the treatment but I was not interrupting and the impression given is that I was unpleasant. Aside from the comment above I was perfectly nice and listened entirely and was totally respectful.
I feel really upset by this. I always make a huge effort to be polite and decent to people in all contexts and I feel awful that this correspondence is now with my GP for all to see. Would you feel the same? Would you do anything about it?