I live next door to a house that has been empty since last year (rental property) but is being renovated. There has been hammering and drilling virtually everyday, including weekends and bank holidays, for about nine months. House is only a standard semi and renovations do not include any extension. Occasionally they have apologized for the noise but have made no effort to moderate even though I work from home.
Today I arrived home to find a hole in the roof above both properties - they had removed some of our tiles, enough to create a hole in the corner of our roof. DH was home but no one had been round to seek permission. DH went and spoke to workman who said that they have a leak. We definitely do not (or didn't). Workman is same person who has been doing all the work so not sure of their level of expertise. Roof has now been put back. We have taken photos. How do we proceed? Thinking we need to be AIBU in their eyes.