Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

My PT is annoyed I haven't given notice...

256 replies

filionj · 18/06/2025 10:14

But, I pay in blocks. I've come to the end of a block and I'm just not renewing until Sept. (Or ever now).

I can't see how I have to give notice? I don't have a contract?

Thinking he's not for me, he pulls me up on cancelling short notice when my children are ill despite the fact I've already paid for the session. I think he expects to be able to fill the slot and get double bubble.

What a shame, we get on fine etc but this all leaves a very bad taste.

OP posts:
GravyBoatWars · 18/06/2025 17:36

filionj · 18/06/2025 17:24

Fair but my session is 9am on a Monday morning, the gym is as dead as a dodo at that time

You're not going to be able to see PT clients who would have scheduled a slot if you weren't scheduled in it. It's also just a schedule load issue as most people will schedule a specific number of work hours per week and day, not unlimited.

But he may not have had someone who wanted that slot. It's perfectly possible that he's just frustrated as a human that he planned to be there and you cancelled. Most people don't appreciate being cancelled on, money aside - you probably wouldn't continue with a PT who repeatedly cancelled last minute even if they refunded you so you weren't out of pocket after all.

Regardless it sounds like his communication about this all was poor as a professional. Sometimes clients just aren't as courteous or considerate as we'd like them to be for various reasons and learning when and how to address it (and when to let it go) is a skill.

dammit88 · 18/06/2025 17:36

Short notice cancellations can't be helped and yanbu there at all, if your child is sick what can you do?!

But I do also think that as you had been going for a year the decent thing would have been to give a bit of notice. Technically you aren't wrong but it would have been a considerate thing to do.

Nina1013 · 18/06/2025 17:44

filionj · 18/06/2025 17:24

Fair but my session is 9am on a Monday morning, the gym is as dead as a dodo at that time

As a regular PT user, 9am is the slot I would absolutely choose if it was available.

filionj · 18/06/2025 17:50

Nina1013 · 18/06/2025 17:44

As a regular PT user, 9am is the slot I would absolutely choose if it was available.

There's one going spare over here!

OP posts:
narkyspirit · 18/06/2025 17:50

I am self employed, in a training environment (not PT) private clients I am usually on a day rate as the training is by the day.
Cancelling a Pt with around 2 hours notice is poor on your end, has your pt ever canceled on you? as a trainer in a different field its annoying when people cancel last minute or turn up late and expect you to suck it up.

if you have decided that it isn't working then have a chat and tell them what the issue is, resolve it amicably before cutting ties.

I told my Pt we needed to work harder as it was getting stale so after leg day I can hardly walk today told him that was perfect lets keep it up I suspect tomorrow I will feel worse and he will laugh when he sees me in the gym tomorrow 😂

Nina1013 · 18/06/2025 17:53

filionj · 18/06/2025 17:50

There's one going spare over here!

I don’t like the sound of your PT 🤣

Justsomethoughts23 · 18/06/2025 17:57

AmelieSummer25 · 18/06/2025 10:42

I'd just reply something like

' You choose to operate by booking blocks of training. The agreement ends when the block ends. If you want people to 'give you notice' you need to have contracts instead. It's a shame you have soured our relationship as I now won't be booking with you in September as I had intended to'

Edited

Why bother with a confrontation? OP is already ruminating on the exchange, making things more heated is not going to be pleasant for her.

filionj · 18/06/2025 18:01

I did reply saying something like 'sorry, I didn't mean to cancel last minute, rather, as we'd come to the end of the block I thought it would be a good time to take the break I need for the summer holidays'

no reply

OP posts:
GiveDogBone · 18/06/2025 18:29

filionj · 18/06/2025 10:30

I have a huge tendency to ruminate

We can tell, you bumped your post after 12 minutes 🙄

Grammarnut · 18/06/2025 18:30

It would have been nice to give him notice, after all it's his living and you have just said that you are not continuing with no notice of that fact.
That you pay in blocks doesn't make your lack of consideration for someone else, who is relying on income, any better.
How would you feel if you were told at the end of the month in a job that you had lost it with no prior warning? I bet you wouldn't be happy.
And if you cancel without notice, even if you pay, you are massively inconveniencing him - that your DC are ill is irrelevant, we treat everyone with respect, surely. Paying for a service does not mean you can behave badly to the people providing the service.
People on here will say you have done nothing wrong. But you have. You have behaved without consideration for another human being - you have treated another as you very likely would prefer not to be treated yourself.

filionj · 18/06/2025 18:31

GiveDogBone · 18/06/2025 18:29

We can tell, you bumped your post after 12 minutes 🙄

Thank you for your engagement

OP posts:
filionj · 18/06/2025 18:33

Grammarnut · 18/06/2025 18:30

It would have been nice to give him notice, after all it's his living and you have just said that you are not continuing with no notice of that fact.
That you pay in blocks doesn't make your lack of consideration for someone else, who is relying on income, any better.
How would you feel if you were told at the end of the month in a job that you had lost it with no prior warning? I bet you wouldn't be happy.
And if you cancel without notice, even if you pay, you are massively inconveniencing him - that your DC are ill is irrelevant, we treat everyone with respect, surely. Paying for a service does not mean you can behave badly to the people providing the service.
People on here will say you have done nothing wrong. But you have. You have behaved without consideration for another human being - you have treated another as you very likely would prefer not to be treated yourself.

How would you feel if you were told at the end of the month in a job that you had lost it with no prior warning? I bet you wouldn't be happy.

-he hasn't lost his job, don't inflate the actual facts

And if you cancel without notice, even if you pay, you are massively inconveniencing him - that your DC are ill is irrelevant, we treat everyone with respect, surely. Paying for a service does not mean you can behave badly to the people providing the service.

-please explain why it's a massive inconvenience? Also what should I do with my ill children?

OP posts:
Grammarnut · 18/06/2025 18:35

Melasma · 18/06/2025 10:30

No you’ve not done anything wrong and you pay him if you miss sessions….

She has acted wrongly in the sense of being inconsiderate in not warning the PT she was giving up at the end of the block. That should be signalled earlier on. Also, she has not treated someone else as she (and doubtless you) would like to be treated herself.
And he probably got no vibe that the contract would end since she says she gets on with him. He relies on the money so no wonder he is annoyed. I would be. Most people would be e.g. personal tutors etc who are in the same sort of relationship/employment. Notice may not be legally required but it is required by manners, and proper behaviour towards others.

YourGreenPoster · 18/06/2025 18:40

filionj · 18/06/2025 10:14

But, I pay in blocks. I've come to the end of a block and I'm just not renewing until Sept. (Or ever now).

I can't see how I have to give notice? I don't have a contract?

Thinking he's not for me, he pulls me up on cancelling short notice when my children are ill despite the fact I've already paid for the session. I think he expects to be able to fill the slot and get double bubble.

What a shame, we get on fine etc but this all leaves a very bad taste.

No people being ill is a general excuse which is why he doesn't like it.

filionj · 18/06/2025 18:40

Grammarnut · 18/06/2025 18:35

She has acted wrongly in the sense of being inconsiderate in not warning the PT she was giving up at the end of the block. That should be signalled earlier on. Also, she has not treated someone else as she (and doubtless you) would like to be treated herself.
And he probably got no vibe that the contract would end since she says she gets on with him. He relies on the money so no wonder he is annoyed. I would be. Most people would be e.g. personal tutors etc who are in the same sort of relationship/employment. Notice may not be legally required but it is required by manners, and proper behaviour towards others.

I took a break last summer. We haven't spoken recently that summer was coming up.

One of us should have mentioned sooner than right now I agree hence I apologised.

OP posts:
Beyondburnout · 18/06/2025 18:42

If he's had wierd vibes for a while then it cwas due to end. I agree with the pp who said he sounds like a control freak.
I wonder if he acts like this with his male clients?mmm

CheeseFiend40 · 18/06/2025 18:56

I’m finding a lot of these posts really infuriating on the OP’s behalf!
Are people being purposefully dense! She clearly stated that she pays in blocks and any sessions she can’t make are already paid for.

I don’t use a PT, but I have 2 activities I do with my toddlers that are also paid in blocks. Those people are self employed and towards the end of each block I get an email with details of the next block that I can either book and pay for, or let them know I’m not returning. I wouldn’t expect to be reprimanded for ruining these people’s livelihoods or reputations for choosing not to book onto the next block!
If this PT has chosen to do his sessions in blocks, then it is down to him to give himself enough notice and message the clients regarding the next block in a timely manner.

cryptide · 18/06/2025 19:07

filionj · 18/06/2025 10:29

No. As I said in my OP.

I pay in blocks

You clearly do have a contract, inasmuch as he agrees to provide a service and you agree to pay him. It's just not a written contract.

ilovesooty · 18/06/2025 19:23

Nina1013 · 18/06/2025 17:44

As a regular PT user, 9am is the slot I would absolutely choose if it was available.

Yes that's when my session is too! It seems to be popular.

Greenjack · 18/06/2025 19:25

SlowestHorse · 18/06/2025 16:42

If you’d seen my later message, I realised that she was not expecting not to pay for the sessions cancelled at short notice and I retracted my comments on that point.

I do still think if you’ve been renewing block by block it would be courteous, at least, to let him know. And yes I probably would tell the vet, if only to get the medical history transferred! Hairdresser etc - depends on the relationship but in these circs yes I probably would, again out of courtesy, even if it was because I was unhappy about something.

As the OP said she'd already made it clear.

You ignored my first point as to how the OP is supposed to know in advance that her children would be ill.

Also how much notice would you give your hairdresser? Three haircut's time? She did tell him. She didn't just disappear. She just didn't re-book. He didn't like it and behaved unprofessionally.

ItsFreedomBabyYeah · 18/06/2025 19:31

I had a PT like this. He'd cancel on me last minute on occasion. No problem.

But when he found out I was no longer requiring his services, he became a dick. Not a good way to run a business or encourage repeat customers.

filionj · 18/06/2025 19:32

CheeseFiend40 · 18/06/2025 18:56

I’m finding a lot of these posts really infuriating on the OP’s behalf!
Are people being purposefully dense! She clearly stated that she pays in blocks and any sessions she can’t make are already paid for.

I don’t use a PT, but I have 2 activities I do with my toddlers that are also paid in blocks. Those people are self employed and towards the end of each block I get an email with details of the next block that I can either book and pay for, or let them know I’m not returning. I wouldn’t expect to be reprimanded for ruining these people’s livelihoods or reputations for choosing not to book onto the next block!
If this PT has chosen to do his sessions in blocks, then it is down to him to give himself enough notice and message the clients regarding the next block in a timely manner.

Great point. My toddlersense lady never asks for notice when moving from block to block or not

OP posts:
filionj · 18/06/2025 19:33

ilovesooty · 18/06/2025 19:23

Yes that's when my session is too! It seems to be popular.

Popular with mums I guess.

The gym is absolutely dead because it's a male dominated gym and they're all at work.

OP posts:
CopperWhite · 18/06/2025 19:41

cryptide · 18/06/2025 19:07

You clearly do have a contract, inasmuch as he agrees to provide a service and you agree to pay him. It's just not a written contract.

No, they don’t have any sort of a contract that extends past the blocking sessions that have been booked and paid for.

MN is fucking bonkers sometimes. Are there just lots of self employed people on here who feel entitled to the benefits of a permanent contract as well as self employment?

AmelieSummer25 · 18/06/2025 19:49

narkyspirit · 18/06/2025 17:50

I am self employed, in a training environment (not PT) private clients I am usually on a day rate as the training is by the day.
Cancelling a Pt with around 2 hours notice is poor on your end, has your pt ever canceled on you? as a trainer in a different field its annoying when people cancel last minute or turn up late and expect you to suck it up.

if you have decided that it isn't working then have a chat and tell them what the issue is, resolve it amicably before cutting ties.

I told my Pt we needed to work harder as it was getting stale so after leg day I can hardly walk today told him that was perfect lets keep it up I suspect tomorrow I will feel worse and he will laugh when he sees me in the gym tomorrow 😂

She's already paid for the session, so it's her loss, not the PTs.

what do you suggest she does? Send her sick kids to school so she can meet with her PT?