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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is odd for the nursery to have asked?

29 replies

Nnjlw · 17/06/2025 11:36

We went on holiday at the start of June and I forgot to tell the nursery on the Friday (we went on the following Monday). I did mention it to the staff in the room (DD is 2.5) but it obviously wasn’t passed on the reception. They rang in the afternoon of the Monday to ask if everything was ok as it was unusual for us not to be in (DD is usually in mon to Thurs and sometimes Fri) I explained we were on holiday and they said ok have a nice time. I’ve felt really weird about it since it happened as it was like they were checking up on me?! She’s not at school so we don’t have to take her in yet. Am I being a bit paranoid here? Would your nursery do this? Is it normal?

OP posts:
rubyslippers · 17/06/2025 11:38

How nice of them - and it safeguarding
if they’re not expecting an absence a check in, is the right thing to do
Sounds like an excellent nursery

ScrewedByFunding · 17/06/2025 11:38

It's safeguarding basic 101 to find out where a child is that is expected in.

justkeepswimingswiming · 17/06/2025 11:39

i assume checking for children/staff raitos. Not odd in the slightest, your own reaction is a bit odd.

Surprisedcupcake · 17/06/2025 11:39

What exactly are you upset about? 🤨

Hankunamatata · 17/06/2025 11:39

Standard in daycares Iv used to have a phonecall if dc hasn't been dropped off. (Also means ratios can be adjusted staffing wise)

Duckduck2 · 17/06/2025 11:40

Totally normal.
They hadn’t heard from you so called to check if everything was ok. It would be more worrying if they didnt try and contact the parent of a child that didn’t turn up with no contact from a parent/carer.

Annoyedroaduser · 17/06/2025 11:40

It’s perfectly normal. If something wasn’t passed on and the absence wasn’t recorded prior it’s just a no show so they need to check all is ok. This will happen right up the school system.

herbalteabag · 17/06/2025 11:40

When they know a child isn't coming in they can accommodate another child doing extra hours if requested, so I do think you should have told them.

Nnjlw · 17/06/2025 11:41

Thanks for reassuring me! I was worried they’d be contacting social services or something as forgotten to tell reception before we left!

OP posts:
tealandteal · 17/06/2025 11:42

This is quite usual I understand, they need to know if you have fallen off a cliff or if your DS maybe has a bug or even a notifiable illness. I always let the nursery know well in advance however, by email so that it could be deducted from the bill. One nursery didn’t charge if you were on leave and one charged half fees.

Nnjlw · 17/06/2025 11:43

herbalteabag · 17/06/2025 11:40

When they know a child isn't coming in they can accommodate another child doing extra hours if requested, so I do think you should have told them.

@herbalteabag usually I would, I just forgot to tell reception but I had told the staff in the room

OP posts:
MemorableTrenchcoat · 17/06/2025 11:43

Yes, you’re being paranoid.

Mazzika · 17/06/2025 11:45

Safeguarding. A responsible employer will do this too, when staff don't turn up.

Talltreesbythelake · 17/06/2025 11:46

There was a very distressing case where the Mum died unexpectedly and the child was found starved to death. No one contacted the house to find out what was going on. Since then it is policy to check.

Icanttakethisanymore · 17/06/2025 11:47

We've used a couple of nurseries. One doesn't call when you don't turn up but one does. They are not checking up on you, they are looking out for your kid.

EnglishRain · 17/06/2025 11:47

Yeah it’s safe guarding. I’m a single mum. If DD didn’t turn up to nursery it could be because I’ve died in my sleep and she might be home alone. Nothing that you need to worry about.

babyproblems · 17/06/2025 11:49

They were expecting her so I’m not surprised at all! It’s a bit like organising a day out with someone then you not turning up?! Bizarre that you find this odd imo

Justploddingonandon · 17/06/2025 11:53

They generally liked to know for safeguarding purposes and so they knew how many kids to make lunch for. It was a thing even when my now 13 year old was at nursery, as I know they rang once when he'd been poorly enough to need to see the doctor and after spending forever on hold to the GP I totally forgot to then ring the nursery.

Olderbeforemytime · 17/06/2025 11:57

It’s basic safeguarding. They are checking up on your child. The child may have an illness they need to be aware of, be the victim of abuse, perhaps the adults in the house have gone and left her by herself or have become too ill to care for her. If you didn’t reply they may ask the police to do a welfare check.

Tisfortired · 17/06/2025 11:59

Agree totally normal. I am deputy manager in a nursery and one of my daily jobs is to ring parents of children we are expecting it if they don’t turn up. Like your situation it is usually something innocuous but yes general safeguarding to see where they are.

Didimum · 17/06/2025 12:06

You're really overthinking this. They were just checking on whether to expect her or not. It matters for their rotas. If she had been unwell, it may have been a few days until she was back. If she was on a day trip or something else non-health related then she would have been back in the next day. If she was on holiday, then she's not in all week. It's really a very simple check in.

Imrighthere · 17/06/2025 12:06

Please tell me this isn’t a real question…

Why would anyone be offended or confused over this

DD has set nursery days. Reception wasn’t aware she wouldn’t be in Monday. They worry about DD Monday as she isn’t in as usual so do the right thing and call…

really bizarre

AutumnFoxe · 17/06/2025 12:18

Its normal. I got my days mixed up once and forgot to send dd in on her designated day and they called to make sure she was ok as they were expecting her.

Isxmasoveryet · 17/06/2025 12:22

Normal for nursery asit safeguard procedure but your reaction and your lack of communication with the nursery says you have something to hide

BallerinaRadio · 17/06/2025 12:23

Nurseries just can't do wrong for doing right on here