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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find these double standards annoying?

54 replies

TheFoxAndTheMum · 07/06/2025 14:30

I work in a chain pub (carvery style family friendly pub). The GM is very involved in the day to day running and he can often be found serving on the bar a lot of the time as well.

We are all instructed by the GM to measure Wine and Gin etc before pouring drinks to ensure that we are not accidentally pouring too much and wasting stock. The GM enforces this and often tells staff off if they accidentally forget to measure.

However, whenever the GM is serving on the bar he never (not even once, not even when the Area Manager is in!) measures drinks before pouring them for customers. But he is always the first person to tell staff off if they don’t measure drinks. Multiple staff, including me, have pointed this out to him about how he doesn’t measure drinks and that he should start measuring drinks too because it’s double standards if he doesn’t but he just never changes and still doesn’t measure any drinks.

Staff get annoyed by it (the fact that the GM never measures). It doesn’t annoy me as much as it annoys some staff but some staff get very annoyed and frustrated by the fact that the GM never measures drinks that he makes.

Is it unreasonable to think this is double standards from the GM and to be annoyed by it?

OP posts:
JustTalkToThem · 07/06/2025 14:33

What does it matter if he measures or not? It’s your job to measure - so measure.

LyndaSnellsSniff · 07/06/2025 14:33

What excuse does the GM give for not measuring? Does the AM spot it when they visit?

MonTuesWeds · 07/06/2025 14:34

I think you legally have to? Weights and measures legislation. This isn't America. You have to measure!! How can he not know this

JLou08 · 07/06/2025 14:34

I don't think it's just about waste. I could be wrong but I thought there was some legislation around measures so people know how much alcohol they are consuming? If that's the case then at least staff doing the measures are protected. If GM has done bar work a long time, maybe he feels comfortable in the amounts he pours being the right measure.

TheFoxAndTheMum · 07/06/2025 14:38

JLou08 · 07/06/2025 14:34

I don't think it's just about waste. I could be wrong but I thought there was some legislation around measures so people know how much alcohol they are consuming? If that's the case then at least staff doing the measures are protected. If GM has done bar work a long time, maybe he feels comfortable in the amounts he pours being the right measure.

The GM has worked in pubs for 20 years but we are still supposed to measure drinks.

Yes, it’s legally required to measure as well. The GM just doesn’t do it but enforces it on everyone else and makes them do it.

OP posts:
SleepingisanArt · 07/06/2025 14:39

Legally he has to measure as he could be under as well as over and both are unacceptable. The only thing I never used an actual measure for was champagne or prosecco because the process of using a measure caused a lot of bubble loss. So we had identical glasses to serve them in with a couple kept on the bar with a fill line marked on them (pour into a glass until it's equal to the 'measure' glass).

TheFoxAndTheMum · 07/06/2025 14:40

LyndaSnellsSniff · 07/06/2025 14:33

What excuse does the GM give for not measuring? Does the AM spot it when they visit?

He just says he knows his pouring is correct because he’s done bar work for so long and so because of that he doesn’t need to measure but he makes everyone else measure.

OP posts:
TheFoxAndTheMum · 07/06/2025 14:40

MonTuesWeds · 07/06/2025 14:34

I think you legally have to? Weights and measures legislation. This isn't America. You have to measure!! How can he not know this

Yes legally it’s required. But the GM himself just doesn’t do it!

OP posts:
Dontlletmedownbruce · 07/06/2025 14:43

I guess it's a case of 'do as I say not as I do'.

Maybe he is very good at measuring but he must be a pretty shit manager if he can't see that this is going to upset and annoy his team.

Yes it's a double standard but you'll find this is often the case in work places. I had a team leader in an office who spent the entire day on personal calls and would repeatedly remind us we couldn't do this. Very frustrating. There is nothing you can do just put up with it.

SleepingisanArt · 07/06/2025 14:44

OP anyone could report him to trading standards and then weights and measures will be involved. We had a spot check from them thanks to a local pub serving short measures.... Every measure is inspected to make sure it has the correct stamps on it, every member of staff had to pour several drinks under scrutiny, every member of staff was quizzed on the sizes (small = 125ml etc) and how many glasses of each can be poured from a bottle. Oh and it happened mid Saturday evening service as they work non standard hours to catch people out...

Fingerpie · 07/06/2025 14:48

Just focus on yourself op

interesting that “other” staff are more annoyed than you… yet here you are, starting a long and detailed thread about it clearly very pissed off.

In which case the other staff must be planning his murder!!

all a bit silly really

TheFoxAndTheMum · 07/06/2025 14:49

Fingerpie · 07/06/2025 14:48

Just focus on yourself op

interesting that “other” staff are more annoyed than you… yet here you are, starting a long and detailed thread about it clearly very pissed off.

In which case the other staff must be planning his murder!!

all a bit silly really

He’s breaking the law!

OP posts:
Fingerpie · 07/06/2025 14:49

This issue aside, would I be correct in thinking you and the Gm don’t have the best of relationships?

Fingerpie · 07/06/2025 14:50

TheFoxAndTheMum · 07/06/2025 14:49

He’s breaking the law!

So why zero mention of the illegal nature of it in your OP and more asking if you are being unreasonable to be “annoyed” at “double standards”

Velmy · 07/06/2025 14:52

TheFoxAndTheMum · 07/06/2025 14:49

He’s breaking the law!

Call the cops!

Or more realistically, if you care that much, report him to the Area Manager...but you know how that will end.

TonTonMacoute · 07/06/2025 15:18

It's very poor management style and I would despise a manager who did such a thing.
Arrogant twat!

TheFoxAndTheMum · 07/06/2025 15:46

LyndaSnellsSniff · 07/06/2025 14:33

What excuse does the GM give for not measuring? Does the AM spot it when they visit?

The area manager has never noticed when she’s been in! I’m surprised that she hasn’t noticed though!

OP posts:
Fingerpie · 07/06/2025 15:49

TheFoxAndTheMum · 07/06/2025 15:46

The area manager has never noticed when she’s been in! I’m surprised that she hasn’t noticed though!

Well unless he's actively hidden it from her, she’s noticed just not said anything

you and GM…. Not a great relationship?

TheFoxAndTheMum · 07/06/2025 16:13

Fingerpie · 07/06/2025 15:49

Well unless he's actively hidden it from her, she’s noticed just not said anything

you and GM…. Not a great relationship?

I actually have quite a good relationship with the GM, other than this measuring issue.

OP posts:
Boredlass · 07/06/2025 16:16

I wouldn’t care. It’s him that’ll get in trouble eventually.

sweeneytoddsrazor · 07/06/2025 16:17

I would be pleased that a GM actually helps out on a shift, doing the job at ground level as it were, rather than sitting in an office all day so would be prepared to overlook this one thing.

Fingerpie · 07/06/2025 16:20

You don’t give a hoot it’s illegal (hence zero mention in your Op).

If you GM suddenly said… you don’t need to use the measuring cups… you and your colleagues would be delighted

InMyOpenOnion · 07/06/2025 16:23

I think as the GM he should lead by example. Not measuring is poor practice and could well lose him some respect from his staff.

Poppins2016 · 07/06/2025 16:27

JustTalkToThem · 07/06/2025 14:33

What does it matter if he measures or not? It’s your job to measure - so measure.

It's (by law) his job to measure, too...

DoctorRoseReturns · 07/06/2025 16:28

I'm echoing the above about the fact you don't seem to care that what he's doing is very illegal

It could lose the whole place its licence and close it down so I'd be worried about that and reporting it the AM as they should be concerned. Who is named Licence Holder?

Do your wine glasses have measure lines that he's using though?