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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Why is EVERYTHING digital?

26 replies

Neuroticmillenial · 30/05/2025 21:48

I feel like such an old fart, but digitalising everything makes things so much harder than need be.

A few years ago, the care company I worked for decided to go digital. All the paperwork for the med stock, daily diaries, handovers, etc., were scrapped. The lady we supported had unlimited Wi-Fi with her Sky package and was absolutely fine with staff using her Wi-Fi as she couldn’t read or write and wanted updates on upcoming events or opening times.

The company brought in a laptop and dongle and we were told that we absolutely couldn’t use her Wi-Fi as it’s unethical and against company policy. The dongle connection was ridiculously weak which caused discrepancies with the medication count as the system hadn’t saved the updated count. Basically, the medication had been administered but wasn’t saved on the system as the connection was temperamental. Staff wrote things on post-it notes scattered around the office. Things got missed resulting in a safeguarding referral as it appeared medication was missing (it wasn’t.). I can’t remember what happened in the end as I went on maternity leave.

I was recently invited to be admin for a Facebook page. The password I was given for Facebook meta was wrong so after trying to log in three times and messing around with Microsoft Authenticator, I was locked out of meta and could only access normal Facebook where I can’t save posts as drafts which is what I was asked to do. It’s not a big deal as it’s not a paid job and I can still make content, it’s just annoying.

I’ve tried to sign a contract for a new child minder and I was sent about 5 different links to the Kinderly portal. Late last night I opened the form and signed it. I might have forgotten one signature (I thought I’d finished it) but it appeared as incomplete so my child couldn’t go to the childminder’s because the link had expired. He ended up going to another nursery where I
signed a contract in pen six months ago.

Maybe it’s my ADHD and (suspected) dyslexia, but I find it all so stressful and overwhelming and I’m only 35! I’m starting to see why school kids are so stressed out.

AIBU?
Should I just enroll in an IT course or something because I’m starting to feel so inept with technology!?

OP posts:
Roystonv · 28/06/2025 07:55

I think for some the thought of pen and paper is reassuring, you know what you are doing so there is just one job of filling in the form. Online you have to add in that you have to understand the process all the way through. It adds another level to the process. So many sites are so badly designed as they assume everyone using it is very au fait with tech. No consistency, having to remember what each one expects of you. Vile, scary and so inconsiderate to so many.

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