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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Scam or real HMRC? Caller asking for my NI number

57 replies

PittPony · 27/05/2025 10:08

Background: Last financial year, I made some voluntary National Insurance contributions to enhance my future State Pension. HMRC's acknowledgement email said I'd be contacted about it, but gave no date or timescale.
At about 8 am on Bank Holiday Monday, my phone rang. The caller claimed to be from HMRC and said they needed more information; they wanted my NI number and date of birth. First, I used the online Government Gateway when I paid, so all my details are already on the system. Secondly, I'm not gullible enough to give out my personal or financial information over the phone just because someone asks for it. The caller mentioned I could call them, 'HMRC', back on the same number if I felt more comfortable doing that. I phoned the number later that day, and it just went to a recorded message saying that no one was available to take my call.

AIBU to think this is probably a scam and that I should report it to the real HMRC? Or is it normal for HMRC to call people early on Bank Holidays and ask for sensitive information over the phone?

OP posts:
BMW6 · 31/05/2025 11:07

Apollo365 · 30/05/2025 19:54

that you got told off for answering a query by phone rather than letter! Glad things moved on!

Ah right I get you now! 😁,
Yes I carried on and HMRC changed and jointed the 20th century 👏

C8H10N4O2 · 31/05/2025 17:09

BMW6 · 31/05/2025 11:07

Ah right I get you now! 😁,
Yes I carried on and HMRC changed and jointed the 20th century 👏

If only they could join the 21st.

Apollo365 · 03/06/2025 09:40

C8H10N4O2 · 31/05/2025 17:09

If only they could join the 21st.

Maybe in another 10 years or so 🤣

MiracleCures · 03/06/2025 09:42

Scam.

HMRC would write to you.

And I highly doubt they work on bank holiday Monday!

DdraigGoch · 03/06/2025 09:49

cyvguhb · 27/05/2025 10:38

I don't know if it was a scam but if they ring you they have to have some way to check you're the right person. I don't think asking for details alone is enough to conclude scam

They surely wouldn't be asking for the full number, they'd ask for the first, third and last digits (or some other combination).

LIZS · 03/06/2025 09:54

Most civil service was closed on BH Monday and last Tuesday, so most likely a scam.

Gingernaut · 03/06/2025 09:56

Scam calls and texts can be reported to 7726

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