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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think it’s wrong some big companies won’t accept cash?

172 replies

YouDidThisPeterRab · 23/05/2025 21:42

Just seems a bit shit.

I went to the cinema. No cash accepted. Card only.

Annoying. My preference is cash. But, some people use it to budget. Some people have it as their funds available to spend because they’ve been gifted some cash.

Seems really odd not to accept cash or advertise and make it clear on things like ticket confirmations that you don’t accept any cash

OP posts:
werewolftherewolf · 24/05/2025 14:36

I think there is a risk of a two-tier society where the most vulnerable cannot access goods and services because organisations and businesses don’t accept cash.

I do think people should be given a choice as how to pay for goods and services.

Kuretake · 24/05/2025 14:40

JenniferBooth · 24/05/2025 14:34

Gonna copy and paste your post over the third time there is a problem with Child Benefit payments.

Are you thinking child benefit should be paid in cash to avoid this? It would be a huge cost to implement.

OonaStubbs · 24/05/2025 14:52

Cash is King.
It should be illegal to refuse to accept money that contains an image of the King of the Realm.
People should have the right to demand their wages be paid in cash, in denominations of THEIR choosing, all in £1 coins should they wish.

YellowOrangePink · 24/05/2025 14:56

XDownwiththissortofthingX · 24/05/2025 11:34

Paranoid, conspiracy nonsense.

The entire distribution of cash is controlled electronically as it is.

Where are you getting your cash from? A money tree? No, you withdraw it via an ATM controlled and monitored by computers.

All this "they could close your accounts" stuff and so on is already possible. Unless you are literally sitting with a pile of cash stuffed under a mattress, it's immaterial.

You withdraw it from an ATM and it is now cash that can't be linked to you. So I could buy drugs or canteloupes or pay for sex - nobody knows its me, the transactions are anonymous. And as far as frozen accounts go, this already happened in Canada (www.bbc.co.uk/news/world-us-canada-60383385) "With no need for court orders, banks can freeze personal accounts of anyone linked with the protests." - what makes you so sure this won't happen at some point here? Those protesting and rioting after Southport - law enforcement went in hard and will go in harder in future - you say it won't happen, but when it does, you won't be surprised, you'll shrug and be pleased because you'll feel those it's happening to deserve it. But they will come for you in the end.

ilovesooty · 24/05/2025 14:58

OonaStubbs · 24/05/2025 14:52

Cash is King.
It should be illegal to refuse to accept money that contains an image of the King of the Realm.
People should have the right to demand their wages be paid in cash, in denominations of THEIR choosing, all in £1 coins should they wish.

Hard luck. It's not going to happen.

bruffin · 24/05/2025 15:03

OnlyDespairRemains · 24/05/2025 13:54

Because we're the customers and it should just be one of the many costs of doing business, like business rates, employee costs etc?

A business can refuse anyone business. I worked in accounts counting cash and banking it. It really isnt worth the hassle

OnlyDespairRemains · 24/05/2025 15:08

bruffin · 24/05/2025 15:03

A business can refuse anyone business. I worked in accounts counting cash and banking it. It really isnt worth the hassle

I'm aware of that. This is why I think it should be obligatory to have to accept cash and then illegal to refuse to serve someone because they want to use it, in the same way that it is illegal to refuse to serve someone for certain other reasons.

Kuretake · 24/05/2025 15:20

YellowOrangePink · 24/05/2025 14:56

You withdraw it from an ATM and it is now cash that can't be linked to you. So I could buy drugs or canteloupes or pay for sex - nobody knows its me, the transactions are anonymous. And as far as frozen accounts go, this already happened in Canada (www.bbc.co.uk/news/world-us-canada-60383385) "With no need for court orders, banks can freeze personal accounts of anyone linked with the protests." - what makes you so sure this won't happen at some point here? Those protesting and rioting after Southport - law enforcement went in hard and will go in harder in future - you say it won't happen, but when it does, you won't be surprised, you'll shrug and be pleased because you'll feel those it's happening to deserve it. But they will come for you in the end.

But how does having a cash option help you if the state freezes your bank account? Unless you keep all your savings under the mattress

YellowOrangePink · 24/05/2025 15:39

Kuretake · 24/05/2025 15:20

But how does having a cash option help you if the state freezes your bank account? Unless you keep all your savings under the mattress

Think a little about it. If we started to hear that bank abouts were being frozen - what do you think people are going to start doing? The exact thing they do when they hear a bank is on the brink of collapse. Haven't you seen Mary Poppins?! The reliance on digital transactions must sneak up on us, like frogs in a pot of boiling water. So when they do start measures like these - there is no atm to withdraw your savings from and there is nowhere that can or will accept your cash.

Kuretake · 24/05/2025 16:00

YellowOrangePink · 24/05/2025 15:39

Think a little about it. If we started to hear that bank abouts were being frozen - what do you think people are going to start doing? The exact thing they do when they hear a bank is on the brink of collapse. Haven't you seen Mary Poppins?! The reliance on digital transactions must sneak up on us, like frogs in a pot of boiling water. So when they do start measures like these - there is no atm to withdraw your savings from and there is nowhere that can or will accept your cash.

Edited

I do understand your argument sort of but once your account is frozen it's too late. Also too late in the event of a serious run on the banks. They won't have enough cash to give you (haven't you seen It's a Wonderful Life!?). Do you keep vast amounts of cash on the house just in case? Genuinely interested.

ilovesooty · 24/05/2025 16:02

OnlyDespairRemains · 24/05/2025 15:08

I'm aware of that. This is why I think it should be obligatory to have to accept cash and then illegal to refuse to serve someone because they want to use it, in the same way that it is illegal to refuse to serve someone for certain other reasons.

Business services aren't the same as shops though. If I don't like the sound of a potential client I don't have to work with them. Insisting on paying cash would be one reason why I might decline. There might be others.

Gall10 · 24/05/2025 16:02

BallerinaRadio · 23/05/2025 21:50

It's their choice, they can't be forced to take it. I'd it was negatively affecting their business I'm sure they'd change it

In some EU countries businesses have to accept both cash & card by law!

Tomikka · 24/05/2025 16:04

@Noseylittlemoo
It is legal for your bakers to set a minimum card limit of £3, however it can be against the contract terms of many card processing services
(The law prohibits surcharges for specific methods of payment)

Payment services via retail subscription POS systems will typically have no minimum limit, and non subscription services such as SumUp have a minimum processing amount of £1. Most things my friends sell are £1+ so that’s mostly irrelevant, (though at a transaction fee of 1.69% so a £1 sale rounds to to 2% fee) but do have something at 20p which normally sells in handful’s, but if you don’t want £1 worth then it’s a cash sale or no sale

(There is/was a card service that had no minimum payment, but the fee format was a fixed number of pence plus a low percentage, which made it an expensive method until the transaction value was high)

YellowOrangePink · 24/05/2025 16:11

Kuretake · 24/05/2025 16:00

I do understand your argument sort of but once your account is frozen it's too late. Also too late in the event of a serious run on the banks. They won't have enough cash to give you (haven't you seen It's a Wonderful Life!?). Do you keep vast amounts of cash on the house just in case? Genuinely interested.

I don't, no. I'm pretty digital. There's no point trying to fight it. But the point is, bank accounts won't all be frozen at once. So yes, for the initial handful of people it happens to, yes that will be the end of it, but the overwhelming majority will likely try and get their savings - and if they're told they can't have them, the authorities are going to have a bit of unrest to deal with. It's being carried out in such a way as to avoid any resistance or backlash. So that people passively accept it. Vast amounts of cash won't help. If places don't accept cash, people don't want cash, it becomes useless. Maybe gold less so. But I don't hoard that either. If I was wealthy enough I'd move into the woods and have chickens and guns. Maybe. Or just accept what's coming.

Kuretake · 24/05/2025 16:13

Chickens plan is solid to be honest! I keep thinking I should move to the Highlands to fend off global warming or something. But I think I'm more likely to just accept it too.

taxguru · 24/05/2025 16:15

ilovesooty · 23/05/2025 22:14

And the less cash is circulating the less opportunity there is for black market businesses to flourish and avoid paying tax, exploit their workers and use their businesses as fronts for money laundering.

Edited

Nail on the head. The sooner we can start to reduce the black economy, tax evasion, benefit fraud, illegal sales of goods & drugs, modern slavery, money laundering, etc., the better. It all revolves around cash!

taxguru · 24/05/2025 16:18

Tomikka · 24/05/2025 16:04

@Noseylittlemoo
It is legal for your bakers to set a minimum card limit of £3, however it can be against the contract terms of many card processing services
(The law prohibits surcharges for specific methods of payment)

Payment services via retail subscription POS systems will typically have no minimum limit, and non subscription services such as SumUp have a minimum processing amount of £1. Most things my friends sell are £1+ so that’s mostly irrelevant, (though at a transaction fee of 1.69% so a £1 sale rounds to to 2% fee) but do have something at 20p which normally sells in handful’s, but if you don’t want £1 worth then it’s a cash sale or no sale

(There is/was a card service that had no minimum payment, but the fee format was a fixed number of pence plus a low percentage, which made it an expensive method until the transaction value was high)

Plenty of choice of different merchant card processing options so those who are making lots of small sales will chose a different provider to those making a small number of large value sales, with other providers sitting in the middle. Some providers charge a percentage with no transaction fee, others charge a transaction fee and a smaller percentage, some charge monthly fixed fees and then a small percentage fee. Any sensible business owner/manager will be looking at their different options in the open market to choose a card processor that fits in with their typical sales values/volumes.

taxguru · 24/05/2025 16:22

OonaStubbs · 24/05/2025 14:52

Cash is King.
It should be illegal to refuse to accept money that contains an image of the King of the Realm.
People should have the right to demand their wages be paid in cash, in denominations of THEIR choosing, all in £1 coins should they wish.

All fine if the stroppy person wanting to pay or be paid in cash will pay the extra costs that their employer/service provider will incur because they're being awkward.

I can just imagine the massive increase in armed robberies if employers go back to paying their staff in cash - thousands/tens of thousands in cash in one place would be heaven for criminals - we'd be back to securicor vans being blown open and armed robbers raiding the accounts offices of such organisations on payday (maybe killing the wages clerk!)!

NameChangedYetAgainToAvoidID · 24/05/2025 16:24

I’m already disengaged from the value of money. I mostly use my debit card. My money are now mere credits on a phone screen. YADNBU.

YellowOrangePink · 24/05/2025 16:28

Kuretake · 24/05/2025 16:13

Chickens plan is solid to be honest! I keep thinking I should move to the Highlands to fend off global warming or something. But I think I'm more likely to just accept it too.

I'm in the Highlands, but the sea already reaches my doorstep sometimes. I could always build a shack on the hillside... I'm not skilled enough for this. Enfeebled, just how they want us 😂

NattyTurtle59 · 24/05/2025 22:36

XDownwiththissortofthingX · 24/05/2025 11:37

And how do you think those with no family/friends to help manage to cope?

They struggle in the main. Some of the people I work with do not have the capacity to manage their own financial affairs, and in those cases where there is no relative or trusted party doing the caring, the LA has financial guardianship.

If you lack capacity to that degree, then how you manage, access, and spend your money is immaterial, because it won't be you doing it.

I'm not talking about people who lack capacity, I'm talking about people who either don't have computers, or if they do lack the skill to make financial transactions. You might find it hard to believe but there are people like that - my late parents for one, neither had a computer, or a smartphone. I also see some elderly people in shops paying by card and getting flustered so forget their PINs (not everyone is comfortable just tapping their card, some don't even realise they can do it).

Anyway, my favourite fish and chip shop only takes cash, and the local taxis charge a fee if you pay by card, and I'm not one to cut my nose off to spite my face, so cash it is.

ClareBlue · 24/05/2025 22:40

HomericEpithet · 24/05/2025 13:26

I work with such a young man. The LA issues his money and his support worker collects his cash from the LA for him on a monthly basis. The LA decline to provide him with a bank card, so we cannot take him go anywhere that is card-only.

Unfortunately, this means he cannot go swimming at our nearest swimming pool, not even during the special disability swimming session, because the leisure centre is card-only. Even though he adores swimming.

As a result, he has to be accompanied to go to a pool across the other side of town, using multiple buses. The journey is two hours minimum and that uses up half his care package for the day. He does not go swimming anywhere as much as he would like and can afford because of this.

So there you go, card-only businesses exclude the disabled.

Or he could put his cash in a basic bank account opened for him and use the card.

NattyTurtle59 · 24/05/2025 22:42

Incidentally, I'm not in the UK and have never worked anywhere which didn't accept cash. One of my workplaces had people coming in to pay money they owed in cash, sometimes several thousand dollars at a time - and there was an EFTPOS machine sitting on the counter where they stood to hand over the cash. Some people just prefer to deal in cash, and they should have a right to do so. All this nonsense about it costing the businesses - that is something they should factor into their costs, just like rent, wages, electricity etc. They are supposed to be there to serve their customers, not make life difficult for them.

Fizbosshoes · 24/05/2025 22:54

I recently heard a news report that a tiny island (possibly in the pacific) was getting ATMs for the first time. I found it quite strange that the rest of the world is trying to get rid of cash!

Tomikka · 24/05/2025 23:21

@NattyTurtle59

The part about cash having a cost may often be brought up due to the memes that crop up stating that there are no transaction fees for a cash payment
A business factors in the costs of all forms of transaction, and may choose to take whichever

With regard to businesses being there to serve their customers, they are actually there to make money, which happens via serving customers - they can choose how they serve customers and customers can choose whether or not to use the business