Am I alone in thinking that nowadays noone really cares? For example, I had major surgery on the NHS which left me facially disfigured and in chronic pain. Through research I have since found out the surgery wasn't necessary. I have tried to seek help from the NHS but have got nowhere are literally noone cares. I'm therefore left in chronic pain and disfigured for the rest of my life. Another example is customer service. It just seems really poor everywhere you go and if you complain you don't get anywhere as noone gives a toss. I've noticed a real change in attitude since covid. For a long time people used covid as an excuse for poor healthcare and customer service. Thankfully, touch wood, covid is no longer a big problem yet the not giving a toss attitudes continues. I worked for the NHS around 25 years ago and the staff seemed to really care about their work and genuinely wanted to make the NHS better. I no longer work for the NHS but my feeling is that this is no longer the case. AIBU to feel this way?