If there’s any misunderstanding on our part it’s down to what YOU have written.
i(really only a patch was needed but my builders painted his entire ceiling)
As an interior designer you should know that patching up paintwork is never fully acceptable. You will see the patches especially from different angles. He is 100% right to request the whole ceiling
he then complained that the builders had left some splash marks on one wall and marks on another wall too.
so your points left splash marks on two walls. This is what you seem to be saying. If this is not what you mean then it’s down to your writing that has made people think this.
He now wants the splashes touched up AND his other entire wall painted…. I feel like he’s taking the piss… I’ve seen the wall and it looks fine.
you have acknowledged there are splash marks so your ‘fine’ is not his ‘fine’
Yes there are splash marks on the other wall.
If your painters caused any issues on any walls then it’s down to you to rectify. If the splashes on the second wall are not due to your people then you need to write with more clarity
in any case it may well be that having a fresh ceiling and wall painted you have left the second wall looking worse by contrast. Again this is not unreasonable of him. Put yourself in his shoes. His kitchen was fine. Then due to YOU he now has a ceiling and walls needing redoing and remaining walls looking bad next to re done walls. And he has the inconvenience of having to have painters in. For the inconvenience alone you should be making good the second wall.
He said he wants proper painters to avoid a bigger issue…
Well duh. Who else is going to do it? The tenant? You? The postman?
I just feel like he’s taking absolute liberties
Nope. You are.
I feel like he is bullying me.
Nope. He’s asking to have any damage and inconvenience rectified and compensated. Fair enough