NC for this for obvious reasons.
My DM lives alone in the house she has owned for over 20 years. She sadly has had new neighbours move in (council) (4 young DC, 1 primary age and 3 younger). They were trouble immediately. She has heard children crying and loud shouting by the parents from the day they moved in. She observed for a time then reported to social services and the council when she started to feel uncomfortable.
The council and SS did their checks, clearly not concerned and left them to it. They're getting worse and the screaming, shouting and smashing of things happens any time of day when the children are there or not. Mum thinks the shouting and screaming is mainly directed at each other (the parents) but it is virtually all the time.
What the hell should she do? If the neighbours find out she has reported them they will without a doubt make my mum's life worse. They have history for making their neighbours lives hell. The council have told my mum, if she has any audio proof of all of this, they can use it but will have to disclose who provided it!
My mum is concerned but not remotely confrontational and there no way out for her should they get even worse to live next door to. She's already really struggling living next door to them without making it worse.
Has anyone got any expertise in suggesting options for her? She feels that she would seriously have to put her neck on the line for any authorities to pay the slightest interest in what is going on. She wants to do something but is understandably scared of her vile neighbours. She was so happy before they moved in. 🥺