AIBU to think this is not normal? Or is it? I love my hairdresser and the colour she does my hair. However, every time I have foils, she back combs the hair so bits of the lighter colour goes on some strands and the rest remain darker. I think this is fairly normal. The problem comes when she washes the dye out. She brushes the hair (to get the back comb out? And she is SO rough. She doesn’t do it gently at all. When I went yesterday I had tears in my eyes it was so bad. My head is in agony today. I could literally hear my hair been pulled out / snapping. That’s how rough it was. Surely this isn’t normal and there is a way to be a little more gentle? I completely understand there is bound to be some pulling but this was another level.