I am not British, I am Italian.
In Italy when you have a standard pedi the following process is followed:
- they first soak your feet in water/soap, then get it dry and then start scrubbing heel and feet and remove insanely much dead skin.
- then file nails to bring them to right length
- then start cutting cuticles, remove debris underneath all toe nails and remove dead/trapped skin at the side of the toe nails, including the two big toe nails. Great emphasis is given to clean this area thoroughly that ingrown nails are prevented
- then use the electric brush to remove more dead skin around the toe nails
- finish with either gel or whatever
I had a standard pedi here and they started rubbing heel without first soaking it. What?! Why?!
Then, filed nails. Then, just cuticles removal like a manicure. There was zero emphasis in removing debris underneath and all around nails, including sides of big toe nails and removal of hard, trapped dead skin.
Then, finish.
Is this normal? In all honesty I paid £50 for this! Basic hygienic care is not medical. I didn't have any ingrown nails, but I had trapped debris/dead skin at the sides of my big toe nails, which I then had to remove when back at home.
YABU - This is not happening in the UK
YANBU - Change salon