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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Childcare is not a dumping ground for the unemployable

317 replies

UnsolvedMysteriesRobertStack · 30/04/2025 22:18

AIBU to feel frustrated with the new staff in childcare?

I don’t want to sound harsh, but I’m seeing more and more new staff who are simply not suited for childcare, and I’m wondering if they're being sent here because the job centre is forcing them into work. I'm talking about staff with complex ASD needs, and some who haven’t worked since their early 20s but are now being placed into jobs. There are staff who can't read or write, and they expect to just sit or tidy up all day. My colleagues and I are picking up the slack, feeling understaffed, and having to tiptoe around these situations. It’s never been this bad before.

Some staff won’t touch certain fruits due to sensory issues, can’t read a book, can’t communicate effectively, can’t lift, can’t change nappies, and struggle to talk to parents. And they’re all getting paid the same as the rest of us. I’m just wondering where these people are coming from, as it feels like there’s no industry standard anymore. It makes me feel like my qualifications and experience are being devalued. We’ve been patient, but the burden feels heavier each day.

OP posts:
CleaningSilverCandlesticks · 01/05/2025 00:21

HeartsbyMoose · 30/04/2025 23:21

But if they don’t work because of their disabilities, they’re benefit scroungers. It’s very predictable that people are going to complain about disabled people claiming PIP and then complain about disabled people being in the workplace.

This is a strawman. You wouldn’t say ‘they have to work as totally unqualified neurosurgeons because the alternative is being called benefit scroungers’.They don’t need to work in positions where they are caring for the absolutely most vulnerable in society - young children and babies. There are other jobs they could do, perhaps not well, but where failure doesn’t risk someone’s life.

This is just another example of writing-off work that is seen as ‘woman’s work’. Women bring up children for ‘free’ so it is giving no value.

recipientofraspberries · 01/05/2025 00:24

Livelovebehappy · 30/04/2025 23:59

Well tbh if they’re actually in the workplace, even though they aren’t suitable for that particular job, clearly they’re able to do something if they physically get themselves there. Are you suggesting that they should be sat at home on benefits rather than out doing some type of work?

But it's all very well talking about this in theory, that people who can get themselves up and out of the house "should be" working, at a job that suits them and their specific needs... but where are these jobs? What job actually exists that simply entails getting out of the house and arriving somewhere? There isn't one!!

I've done a wide range of jobs in my life and nowadays, even "menial" shop work isn't simple. For example, shop floor staff in a supermarket no longer simply restock shelves. They're also expected to do ad hoc cleaning, pick items from shelves for online orders, hop on tills when needed, use complicated handsets.

We have to get real, the work just isn't out there that suits the needs of many disabled people AND meets the needs of businesses and organisations today.

I don't say "all" - I'm specifically referring to the section of people who have erstwhile been claiming benefits because they can't work, now being forced into work.

ffsfindmeausername · 01/05/2025 00:31

my teen dd who attends college has said the majority of teens her age that have recently dropped out of college are now working in nurseries. apparently according to dd drop outs either end up working in mcdonalds or a nursery. her words not mine before anyone jumps on me. so I agree that care work, be it nursery or elderly care is so shockingly under valued that it's become a dumping ground for drop outs and the unemployable.

MistressoftheDarkSide · 01/05/2025 00:33

Livelovebehappy · 01/05/2025 00:04

Being illiterate shouldn’t exclude them from working. But it certainly should exclude them from working with children in a capacity where they’re teaching them. They could do manual jobs, such as factory work, where literacy may not be a requirement. But they shouldn’t be classed as ‘disabled’ and be allowed to opt out of working fgs.

Facepalm.

Illiteracy is a huge issue and will also be a barrier to training and accessing technology which are fundamental to virtually all employment, even "factory work" and cleaning - an ability to differentiate cleaning chemicals etc is basic H&S.

Also, you do know that "factory work" is becoming more automated, and since we have precious little in terms of homegrown industry, these jobs aren't ten a penny.

Better questions to ask is why there is illiteracy on the alleged scale mentioned here. Could it perchance be down to dyslexia, falling through the educational cracks, other learning disabilities etc? Lack of SEND provision? I wonder if perhaps proper education and training for those with significant challenges could be addressed before the poor sods are parachuted into unsuitable working conditions causing issues for them, their beleaguered colleagues and those who pay for and expecting a certain standard in caring environments, just to appease the baying mobs of tax payers?

I swear to God this "civilised" country is regressing at dangerous speed in every direction.....

On the one hand we shouldn't write people off, as we have plenty of understanding of the challenges faced by those who struggle with mainstream education for whatever reason, and we should support the levelling of the playing field somewhat and value them in an inclusive society. On the other hand, we cut provision to the bone, leave kids hanging for ridiculous amounts of time which benefits no-one, especially not these youngsters, whinge about how much they're "costing" and they end up adrift and state dependent, because they end up trying to work in unsuitable environments and falling flat.

The level of madness inherent in current policy because profit is valued above all else, is absolutely mind boggling.

PerkingFaintly · 01/05/2025 00:41

Reminds me of this thread, about a disabled person who did indeed get a job perfectly suited to her needs, and at which she excelled – indeed outshone her colleagues.

https://www.mumsnet.com/talk/amibeingunreasonable/4522777-Hired-a-disabled-woman-in-lockdown-who-I-now-have-to-fire?page=1

I feel the post on page 7, saying that the company had done the woman a disservice employing her at all, is particularly enlightening...

Hired a disabled woman in lockdown who I now have to fire | Mumsnet

During the first lockdown I hired a physically disabled woman into an entry level role on my team. She’s in her mid 30’s but it’s her first job becaus...

https://www.mumsnet.com/talk/am_i_being_unreasonable/4522777-Hired-a-disabled-woman-in-lockdown-who-I-now-have-to-fire?page=1

colorific · 01/05/2025 00:48

Livelovebehappy · 30/04/2025 23:59

Well tbh if they’re actually in the workplace, even though they aren’t suitable for that particular job, clearly they’re able to do something if they physically get themselves there. Are you suggesting that they should be sat at home on benefits rather than out doing some type of work?

I think they shouldn’t be working with vulnerable children or adults but they could find some type of work for them maybe alongside some work coaching.

off the top of my head Warehouse work, cleaning, and retail (maybe shelf stacking or stockroom) would be more suitable for them. I have worked in all those roles and there were people like the OP describes who worked in them fine.

recipientofraspberries · 01/05/2025 01:00

colorific · 01/05/2025 00:48

I think they shouldn’t be working with vulnerable children or adults but they could find some type of work for them maybe alongside some work coaching.

off the top of my head Warehouse work, cleaning, and retail (maybe shelf stacking or stockroom) would be more suitable for them. I have worked in all those roles and there were people like the OP describes who worked in them fine.

Edited

It is so exasperating that people who hold the "get them into work" opinion have no actual insight into the realities.

I'm a supported employment worker - I support disabled people in work. "Warehouse work, cleaning and retail"... what do you think these jobs actually entail? It's not just a case of a person rocking up at the premises, being shown patiently what to do and them doing it forever.

You don't understand the complexities of many disabilities, nor the many levels involved in finding work that is truly sustainable and doable for a person, which ALSO meets the needs of the business. And that's fine, why would you? But please think twice before espousing that "anyone could do this job", because it's not true. I know from over a decade of experience that there is so much more to these "easy" jobs than most people would assume, and reading & writing, being able to communicate, use technology and adapt to increasing demands is the absolute bare, bare minimum.

Also, work coaching? Access to Work, the government scheme that facilitates and funds support workers in the workplace, is in an absolute shambles with wait times of months, and is likely to be defunded soon to be honest. You can only apply for ATW once you're employed, leaving employed disabled people without support for weeks if not months.

There are huge swathes of disabled people in a horrible grey area at the moment of being capable of getting out of bed and out of the house but not having the ability to consistently, reliably and independently work. And they're being ignored, disbelieved and dismissed, their benefits (their lifeline) taken away, and forced into unsuitable work which demoralises and impoverishes them, and also puts businesses into difficult positions when staff can't meet the business needs.

I wish people wouldn't be so quick to get digs in at unemployed disabled people because their situations are usually so complex. We need to start believing disabled people and their caregivers and not assuming everyone is some sort of scrounger.

Marcipix · 01/05/2025 01:02

I had a colleague like this. She thought she got the job but actually was the only applicant who didn’t turn it down.

She refused to answer the phone, read stories, do any paperwork, sing, almost anything.
She left her charges sitting in poo for hours rather than change them.
She lied constantly when challenged. Blamed students when she had fed children the wrong lunches.
She cried loudly when I had to tell her to stop eating from the babies spoons. Said I bullied her. Said everyone bullied her.
She stole anything not nailed down.
She argued about everything. Everything. It was the only thing she put any effort into.

The manager, appealed to, told me I could train her.

I left nursery work. I was sorry for the children but after two years of her I couldn’t bear it any more.

TipsyRaven247 · 01/05/2025 01:04

You are making a very valid point. Many childcare workers are complete useless and a bloody waste of space.

colorific · 01/05/2025 01:06

recipientofraspberries · 01/05/2025 01:00

It is so exasperating that people who hold the "get them into work" opinion have no actual insight into the realities.

I'm a supported employment worker - I support disabled people in work. "Warehouse work, cleaning and retail"... what do you think these jobs actually entail? It's not just a case of a person rocking up at the premises, being shown patiently what to do and them doing it forever.

You don't understand the complexities of many disabilities, nor the many levels involved in finding work that is truly sustainable and doable for a person, which ALSO meets the needs of the business. And that's fine, why would you? But please think twice before espousing that "anyone could do this job", because it's not true. I know from over a decade of experience that there is so much more to these "easy" jobs than most people would assume, and reading & writing, being able to communicate, use technology and adapt to increasing demands is the absolute bare, bare minimum.

Also, work coaching? Access to Work, the government scheme that facilitates and funds support workers in the workplace, is in an absolute shambles with wait times of months, and is likely to be defunded soon to be honest. You can only apply for ATW once you're employed, leaving employed disabled people without support for weeks if not months.

There are huge swathes of disabled people in a horrible grey area at the moment of being capable of getting out of bed and out of the house but not having the ability to consistently, reliably and independently work. And they're being ignored, disbelieved and dismissed, their benefits (their lifeline) taken away, and forced into unsuitable work which demoralises and impoverishes them, and also puts businesses into difficult positions when staff can't meet the business needs.

I wish people wouldn't be so quick to get digs in at unemployed disabled people because their situations are usually so complex. We need to start believing disabled people and their caregivers and not assuming everyone is some sort of scrounger.

I didn’t say anyone could do those jobs. I’m saying I know some people who sound a bit similar to the folk Op describes seemed to get along fine in those roles that I’ve also personally worked in. Not everyone can do those jobs but some people can and are mighty grateful to be able to have jobs after being written off by many.

A kid I grew up that went to a special school with absolutely loved his job sorting out the trolleys at our local Tesco and it got him out interacting with more people.

I heard years later he is now a kitchen assistant and very proud to bring money home for him and his partner. Again to be clear I didn’t say everyone could do it, but some people can and are better off doing so than being forever at home on benefits.

Also, work coaching? Access to Work, the government scheme that facilitates and funds support workers in the workplace, is in an absolute shambles with wait times of months, and is likely to be defunded soon to be honest. You can only apply for ATW once you're employed, leaving employed disabled people without support for weeks if not months

Not surprised to hear that as so many of our public services are in shambles, but my point is that is what SHOULD happen. I’m not necessarily saying that help is currently freely available now. I hope things improve on that front.

JMSA · 01/05/2025 01:09

Care experienced people are guaranteed an interview.

recipientofraspberries · 01/05/2025 01:09

colorific · 01/05/2025 01:06

I didn’t say anyone could do those jobs. I’m saying I know some people who sound a bit similar to the folk Op describes seemed to get along fine in those roles that I’ve also personally worked in. Not everyone can do those jobs but some people can and are mighty grateful to be able to have jobs after being written off by many.

A kid I grew up that went to a special school with absolutely loved his job sorting out the trolleys at our local Tesco and it got him out interacting with more people.

I heard years later he is now a kitchen assistant and very proud to bring money home for him and his partner. Again to be clear I didn’t say everyone could do it, but some people can and are better off doing so than being forever at home on benefits.

Also, work coaching? Access to Work, the government scheme that facilitates and funds support workers in the workplace, is in an absolute shambles with wait times of months, and is likely to be defunded soon to be honest. You can only apply for ATW once you're employed, leaving employed disabled people without support for weeks if not months

Not surprised to hear that as so many of our public services are in shambles, but my point is that is what SHOULD happen. I’m not necessarily saying that help is currently freely available now. I hope things improve on that front.

Edited

I'm talking about people who are now being forced off benefits and into work.

In my line of work I've supported dozens of disabled people successfully in their jobs; I know many disabled people can work and enjoy doing so.

But there is a pervasive and dangerous rhetoric (exemplified in a lot of the comments on this thread) that if a person can get themselves up and out of the house, they can work. It's just not that simple.

colorific · 01/05/2025 01:16

“It's just not that simple.”

As someone who is ND and deals with chronic conditions (and works full time) I’m well aware of that.

Coming from west coast Scotland, I do believe there are too many people claiming benefits for no good reason. I don’t just believe it btw, I know it as they proudly boast about it. Some of them people I grew up with who now live in Wetherspoons and the including at least one man who does it to stick it to their ex as they now can’t get child support from them - vile. This isn’t daily mail stories, this is real life.

My problem with the current approach is that predictably the ones kicked off disability first will be the more vulnerable ones, as opposed to the more savvy alert ones who are really gaming the system and will continue to receive it so they don’t kick off. The ones that OP describe are seen as more easy targets tbh. It’s very sad.

EilonwyWithRedGoldHair · 01/05/2025 01:16

Themagicfarawaytreeismyfav · 30/04/2025 23:14

This is going to sound awful but im just being honest. When i left school in the 90’s childcare was one of the courses that the less intelligent or ambitious students did at college. I don’t know if times have changed in that regard.

Childcare and beauty courses were the two options foisted on girls from the poorer areas in my school at that time, regardless of intelligence or, well, anything really.

recipientofraspberries · 01/05/2025 01:24

colorific · 01/05/2025 01:16

“It's just not that simple.”

As someone who is ND and deals with chronic conditions (and works full time) I’m well aware of that.

Coming from west coast Scotland, I do believe there are too many people claiming benefits for no good reason. I don’t just believe it btw, I know it as they proudly boast about it. Some of them people I grew up with who now live in Wetherspoons and the including at least one man who does it to stick it to their ex as they now can’t get child support from them - vile. This isn’t daily mail stories, this is real life.

My problem with the current approach is that predictably the ones kicked off disability first will be the more vulnerable ones, as opposed to the more savvy alert ones who are really gaming the system and will continue to receive it so they don’t kick off. The ones that OP describe are seen as more easy targets tbh. It’s very sad.

Edited

People gloating about playing the system proves nothing. Investigations into benefits fraud found that PIP has a fraud rate of... 0% in the financial year of 2024. Also in 2024, £23billion worth of benefits went unclaimed!

Some people do play the system of course, but it's such a tiny, tiny amount.

Fraaances · 01/05/2025 01:35

We leave our most vulnerable people - little ones and the elderly to be cared for by those who are not paid enough to give a shit or educated enough to know. It’s abominable.

batabata · 01/05/2025 01:57

recipientofraspberries · 01/05/2025 01:24

People gloating about playing the system proves nothing. Investigations into benefits fraud found that PIP has a fraud rate of... 0% in the financial year of 2024. Also in 2024, £23billion worth of benefits went unclaimed!

Some people do play the system of course, but it's such a tiny, tiny amount.

I've seen this claimed in many reputable publications but can you or anyone else tell me what it actually means? That £23 billion worth of benefits went unclaimed? I don't understand how that can be true at the same time that there's not enough money for even the most disabled people and the country being in dire straits because of it. This does seem to be something all the major parties now agree on. I'm on disability benefits myself but get a pittance so I'm just trying to understand.

IamtheDevilsAvocado · 01/05/2025 03:47

Themagicfarawaytreeismyfav · 30/04/2025 23:14

This is going to sound awful but im just being honest. When i left school in the 90’s childcare was one of the courses that the less intelligent or ambitious students did at college. I don’t know if times have changed in that regard.

Sadly, this was happening too in the late 1970s/early 1980s.

All the less able were funnelled into care courses. At a special needs school I worked in the more able students with LD were funnelled into nursery /care home work.

No one who took any O levels (the 20 per cent brightest) that I knew of, did any care courses. (although the brighter people went into nursing).

It's very different in mainland Europe where many nurseries require uni level certification.

IamtheDevilsAvocado · 01/05/2025 03:49

Also the appalling salaries keep out lots of people.

I think also it does give the message that the profession is low value /status

SwornToSilence · 01/05/2025 04:04

JMSA · 01/05/2025 01:09

Care experienced people are guaranteed an interview.

Wtf has this got to do with the thread. Your post is highly discriminatory

Britneyfan · 01/05/2025 04:17

You’re not wrong OP. It definitely takes a certain sort of person to do the job properly and well. I actually wanted to be a nursery nurse as a teenager until I found out how low the pay is. Still think it would have been my dream job other than that. And sometimes wish I’d done it anyway! I worked as a carer in my uni holidays as well and loved that too. I’d work as a nursery nurse or carer at the drop of a hat if the salary was halfway decent. I think the problem is that in the U.K. these are seen as jobs people can do with very little in the way of qualifications. I believe it’s very different in eg Scandinavia.

nottheplan · 01/05/2025 04:26

I was only thinking the other day how brilliant a few staff members are at dcs nursery compared to the others who just seem disinterested and lacking the personality needed to work with children. In the baby room there is a bubbly girl who just lights up the room , you can tell she loves her job and the dc adore her. The others are quiet and appear to have no interest in interacting with the dc. Dc are, in turn , standoffish going to them. It's just a job to them. It's disappointing that the sector is so understaffed that practically anyone can get a job. They should at least show some bit of an interest in working with dc.

It must be so frustrating for you to deal with as a hard working staff member , seeing others get paid the same as you for doing half the work. Not fair at all. I'd like to say thank you on behalf of parents. We see you, the ones who stand out 🌟

WaryCrow · 01/05/2025 05:35

Nurseries do not pay enough for the qualifications and workload they require. As in every female-dominated sector. Decent people are walking away and leaving the dregs, it’s the same in education.

I also find it really frustrating is that people without qualifications and who are unable to manage the required workload are now being hired. Amazing isn’t it that the workload etc doesn’t matter for a favoured few. Those of us who try hardest are being treated extraordinarily badly.

Ritasueandbobtoo9 · 01/05/2025 06:20

It has been hair or care since the 90’s. We have low expectations of people and view these jobs as easy. They aren’t easy at all.

Elseaknows · 01/05/2025 06:22

As someone who has a chronic health condition I know I'd struggle in a nursery setting. I'd have a couple of good days, then need days to recover. Then the cycle would continue.

I feel like people with disabilities can't win.
I get the whole "well you can type well so you could work from home, answer a phone" etc. On bad days I can't pick up a phone, I can't spell, I can't dress myself, can't prepare food and forget words due to having a stroke. I've been told time and time again this will improve with time, you are young. It's frustrating. I have to depend on others, it's not fun, it's a living hell.

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