AIBU to find the wording of this question offensive?

[3beesinmybonnet]

Bought a dishwasher from Argos and just filled in their customer satisfaction survey, giving them top marks throughout.

Then they asked me the question below. AIBU to find the wording offensive?

What is the justification for asking customers to provide confidential, sensitive information after the service/goods have been provided? At the very least they should be clearly providing info on why they want it, how the data will be used, stored and their retention policy.

I’m amazed how few posters think this is an issue.

It won’t help. You are entirely right - this kind of random personal and sensitive data capture won’t help them do anything to improve access or services, it only provides them with marketing data.

Why are you offended? Bit of an over the top reaction. Not the best wording of a question I do admit, but offensive? No. Just don’t answer it

It's a voluntary, anonymous survey. I'm sure all that information is provided.

You've seen one question. Why are you so sure?

I'm visually impaired but I am not disabled in any sense of the word.

The questions asks about impairments or health conditions. They don’t use the word ‘disabilities‘. As someone with health conditions which can be disabling, I find this a much more sensitive way of asking people about their impairments as not everyone with them would consider themselves disabled. Using the word identifies covers that quite well. As for a PP suggesting that it is an opportunity for those who are neurodiverse (self diagnosed as it was put) to be pandered to, in what way is this pandering to them and why do you care?

Hard experience of companies and their marketing departments misusing data. Its widespread, common and the data can be sold to other organisations.

Its not anonymous - the OP received a direct request, those requests have unique links in them. How else do you think they “share it with other relevant third parties”? It also claims to be a “customer satisfaction survey”. Again what is the relevance of a past customer’s disabilities in a "satisfaction survey"?

Try filling in one of these surveys mentioning eg a hearing problem and see how long it is before you are being spammed by hearing aid/similar marketing. Disability aids is a big market and its worth a lot of money.

But that’s not true. Many Deaf people do not consider themselves disabled. Many autistic people do not consider themselves disabled. I have a friend CP who doesn’t consider herself disabled.
disablity is nuanced and not a binary thing.

I thought you meant the box marked other as that’s what’s highlighted..

It could be better put but I think you must be working hard to be actively offended

It’s not an issue because no one has to fill it in.