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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Overpaid for holiday

109 replies

doreman · 21/04/2025 21:50

I booked a group holiday and the price unexpectedly doubled in the last two minutes between the final check and the payment going through. It might have been because everyone was clicking on the link and the algorithm sent the demand pricing higher - I don’t know. I didn’t realise this at time of paying and only noticed when it came to totting up how much each family owed. The booking platform and the vendor have both said I saw the price before I paid and they will not reduce it or partially refund. This is technically true but I would never have purchased it if I’d noticed. Others on the trip don’t want to pay double what we’d agreed, but I also can’t afford to pay double my own family’s share and the rest of theirs. What’s the fairest way of paying me back or do I have to suck up this very expensive mistake?

OP posts:
Elphamouche · 23/04/2025 20:27

This is entirely on you.

QueefQueen80s · 23/04/2025 21:12

I think you should have checked BUT it’s really shitty that they did this. Once you’re locked into a booking it should keep the prices the same, and have a timeout if you don’t check out in 10 mins or whatever

KilkennyCats · 23/04/2025 21:16

doreman · 21/04/2025 22:02

The reason we enquired about a partial refund was because the rate we paid for the accommodation was so wildly off compared to the normal rate I was sure initially that it had been a mistake because it was precisely double. We did mock bookings for other times and it was exactly half what we’d paid.

But the rate was still fully apparent before you clicked the accept button.
You could have cancelled if it was that far outside your budget.
To go on the holiday and still think you are due a payback is quite incredible, really.

Londonrach1 · 23/04/2025 21:20

Surely you notice when you book it. You had the holiday so too late. Divide it between the families and work out costs. Getting money back after you had the holiday is impossible. If you just booked it I'd advise you cancel and rebook

BakelikeBertha · 23/04/2025 21:27

OP, I'm really sorry this happened to you, but can't help wondering if you're always this slap dash about details? The fact that you didn't notice the final figure had doubled before you clicked send, is bad enough, but did you actually even check the confirmation details to ensure that it showed the right place, the correct number of people, flights, etc? As for not checking every line of your credit card bill, then you're simply a mug, as I always check mine, and have now found on more than 3 separate occasions that Amazon have charged me for Prime when I haven't agreed to it. So I really hope that you will learn from this VERY expensive lesson.

Pomvit · 24/04/2025 06:15

To late after the trip to be talking about the cost of it. Surely once the confirmation came through you’ll have seen how much it was? If you’ve not been diligent in your booking, payment, and cod elation of the details to you fellow travellers then you’ll have to pick up the cost

Whaleandsnail6 · 24/04/2025 07:03

doreman · 23/04/2025 06:33

Thanks everyone. Of course I know it was a stupid mistake. I really can’t afford to cover double my family’s share and the same for all the other families. I am going to ask if they will meet me in the middle perhaps.

Thats not fair to your friends though...you are just going to suddenly tell them and guilt trip them that the holiday cost a lot more than they agreed

The company was wrong/sneaky to suddenly alter the price but you had time before going to question and argue this.

You cant go and enjoy something, that you actually paid for before going (therefore in the company's eyes agreed with the cost) and then say you think it was too expensive as you didn't check and want your friends to pay the difference

I'm actually with the company on this as well-not the initial sudden price chance but the fact you have been on and enjoyed the holiday before raising the pricing issue .

373849595d · 24/04/2025 07:13

I feel for you OP - a very human mistake, I can see how it happened. That said I think it should be a lesson in keeping a better eye on your finances, because the time to resolve this was before the holiday, not after.

If I were your friend I would pay the double share but I think I would be privately irritable about it. Offering to meet in the middle seems a fair suggestion. I would still pay the full share for my family but I would appreciate the gesture.

welcometonewyorkitsbeenwaitingforyou · 24/04/2025 07:59

I wouldn’t pay you if I was the friend - sorry but this is your fault. Expensive lesson learned!

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