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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Criminal or simply unethical?

4 replies

pollyglot · 17/04/2025 03:59

DS's ex has always had a history of dishonesty, helping herself to various family members' stuff, money etc. Not to go into detail, but the DGC have had a really raw deal from her and live-in lover. Lover used to work for the same bank that DS, DH and I use, and DGC discovered on their mother's phone a screenshot of DS's bank details - highly sensitive obviously, that he had accessed and sent her. Following DS's request for an investigation, which we requested also, as she has always had it in for us, for some unknown reason, despite all the help we gave them, we've just been told by the bank's privacy investigaors that Lover also went into our accounts with absolutely no justification. We are utterly beyond furious, the bank is helpless because he no longer works for them, but he is now with another industry now which deals with sensitive customer info. Is this a criminal offence or merely one that would be sackable/disciplined? If I sound incoherent, it's because I can't contain my anger. Thank you.

OP posts:
JustMyView13 · 17/04/2025 04:38

Well, this is a breach in GDPR and the bank remains responsible for it, and providing a satisfactory outcome. So I would persue them down that avenue.
The bank should at least offer to change all your account numbers over so that the information this person has saved on you becomes useless.

1099 · 17/04/2025 06:30

I think you'll find this is a criminal offence under the Computer Misuse Act 1990, you could try moving your thread to Legal Matters, there's a number of solicitors on there who could advise you, but I'd be reporting it to the Police.

Walkerzoo · 17/04/2025 06:34

I think there are different rules in banks so it would be the police. I would also follow up with bank asap

pollyglot · 17/04/2025 19:41

Thank you for taking the time to reply. I'll try to have this moved to Legal

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