To think the gravy at a local restaurant shouldn’t be as hot as lava?

[SaraSosej]

Went to a well known carvery before my daughter’s concert on Thursday. Poured gravy onto my plate and a little bit spilled over to the edge of the plate where I was holding it. It burnt! Had to put my thumb in a cup of ice for the next four hours and have been left with blisters. Pain subsided after 4 hours. Obviously dealing with hot food, one has to be a bit cautious but wasn’t expecting to scold my thumb, it was very painful. Pain now gone but left with a blister. Children were using the gravy station. I’ll be more cautious in future but should gravy be that hot?

working in hospitality you won’t believe how many people complain their food is cold, especially things like sauce/beans, when it isn’t literally still bubbling. generally it should be cooked to 82 or above and kept above 63 degrees which does feel hot if you aren’t expecting it.

I prefer gravy to be hot rather than cool.

Once it's poured over your plate it will have a reasonable surface area and cool fast, YABU

Food has to be served above or below certain temperatures to maintain food safety. PP is correct regarding complainers. I have seen many customer complain their food is cold when their food is literally searing hot straight off a chargrill.

Sorry to hear you burnt yourself, but the restaurant did nothing wrong.

Maybe they should put a ‘caution hot’ sticker on the gravy boat like they do on coffee cup. Why don’t you email them and ask?

You put your thumb in ice for four hours?

You've probably got an ice burn. That’s far too long.

It’s a well-known fact that The Harvester custard is hotter than the sun

You should probably inform the restaurant. I wouldn’t advise to approach it from a compensation point of view but from a H&S one.

above posters are correct that they’re probably already walking a fine line but if it was hot enough to leave you with blistering they could probably use a review of that station and whether they are serving it too hot, whether they have appropriate signage and whether they do enough to keep small children away.

For future reference applying ice is a bad idea. Cool running water works far better.

Four hours in ice for a small splash of gravy???. I think that's being a touch over dramatic.

Its common sense that a hot food station will be hot though surely? There will be signage to say this. Very few people read any sort of signage anyway.

Parents should keep their children away if they are concerned about hot things.

It's also wrong. Cool, running water.

ooh, that's good to know.
I like my food hotter than the sun ( Lynn)

I think that is the perfect temperature for gravy

The cup of ice is probably what caused the blister, for a burn like that you need cool/lukewarm running water.

Everyone knows gravy is hot so care should be taken, young children should be supervised or helped. Imagine the complaints in the gravy wasn’t hot, even warm would ruin a dinner!

Thanks all. The restaurant manager was lovely and gave me burn plasters so my thumb wasn’t in direct contact with the ice. The pain was surprisingly bad and sticking it in the cup of ice was my only relief. Next time I’ll stick to cool water, thanks to all who pointed that out. The restaurant are aware, not wanting any compensation just wanted to let them know.