A major national company fitted our new bathroom last month (well they sub contracted the actual installation work to a freelance plumber, but the payment was made to the company and the plumber told me he sometimes works for the company and sometimes does his own work).
This week we have had a major flood which we discovered is as a result of the plumber botching a bit of the piping. We will claim through our home insurance as there is significant damage to carpets, ceilings and walls (a hole in one ceiling), furniture and flooring. The insurance company will put a claim in to the Plumber's liability insurance to recoup some of the damage. But I feel like we have a claim against the company. Ultimately it was them I signed a contract with and paid.
Please can someone advise me if there is anything I should be doing - as when I google I just get ads for 'no win no fee' type solicitors and I don't think that's a good route to go down.
YA