Son in in college doing an advanced diploma in his chosen subject, he is in second year, he has offers for all the uni's he applied to, however, his firm choice and preferred uni is dependent on a higher UCAS score than the others. As its an advanced diploma, the grade is made up of course work and on going exams, not final exams liek A levels. So today he has just received grades for the two modules at the start of this year. They are graded at pass, merit, distinction. One he got distinction on. The other exam was his stronger subject area. It was made up of 2 exams, each giving 40 marks, to a possible total of 80. in mocks he was getting 30-35/40 on each exam, getting D graded every time. He has just got the grade back and he has been given 29/80 total. This is a pass grade, and ultimately means he will be very unlikely to reach the UCAS points for his preferred uni. He cannot understand how this is possible, and feels the only explanation is one of his exam entries was not submitted or marked. Each exam was saved to USB to be submitted for grading so there is the possibilty it hasnt saved correctly, or the file corrupted, the USB faulty etc. College have told him they dont have a break down of where marks were awarded, and they cant ask for a regrade? All tthey can request is a script, but no answer on how long that will take, what the script entails, and what the options are after.
He is 18, and i encourage him to raise issues himself and find solutions. However, the college seems to be stonewalling him entirely. I feel in this situation i have to step in, as this has the potential to affect his uni entry, and his future entirely.
If i do step in, does anyone have any direction for contesting a grade at college level? TIA