How much would you charge per hour?

[AchNo]

Helping run a business, WFH, fully remote, 10 hours a week, freelance basis.

Role includes:

Customer service via email and phone
Some sales (not cold calling)
Administration
Managing x1 team member
Creating new procedures for efficiency
Emergency trouble shooting

Health & wellness industry.

What would you pay per hour?

I do much more than that and get 12.50 an hour. Completely WFH.

I work in the public sector our admin get paid less than minimum wage will be in two weeks, they don't line manage anyone, our senior admin do , but also do a hell of a lot more than your list suggests and manage up to 15 people each. They get paid 28-30k. So I guess around £14/£15 ph tops
ETA ours don't WFH and for that I'd expect a lot more than is on your list

It sounds like a virtual PA kind of role? I think it could be anything from £15/40 per hour, depending on experience etc.

I assume you’re employed and not freelance

Depends what the business can afford to pay - probably not much if they’re seeking 10 hours a week - and whether you or other candidates find it acceptable.

I do similar (a bit more but along the same line) and get £13.50 per hour.

Will it be a contract OP, i.e. are the hours guaranteed each week for a certain minimum period of time? With an agreed notice period to cancel hours?

Freelance?

They're not freelance?

It's unclear whether the OP is looking to employ someone or is looking to do the job and wants to know what to ask for, but either way she needs to be clear about what she means by 'freelance' because the list of duties look more like it should be on an employed basis, so it's worth understanding the difference between employed and self employed in the eyes of HMRC.

https://www.gov.uk/guidance/check-employment-status-for-tax

Freelance is often code for 'denying an employee their legal rights for annual leave, pension contributions etc' so if this is the case, you want to charge/need to pay a significantly higher hourly rate to compensate for this.

It's also very part time, which may suit, but otherwise, a higher hourly rate to compensate for the low overall earnings might be required, especially to attract and keep a good person.

I'd say up to £15 ph if it comes with employment benefits, at least £20 if it's freelance and any leave etc will be unpaid and no pension contributions. But I'd suggest that, to keep on the right side of the law, it should be an employer/employee arrangement not freelance.

No contract, zero guaranteed hours, no notice period outlined (on either side).

No employee.

But what you've listed is really basic administration, ours do all kinds of data analysis, performance management etc for that money and have to very quickly become masters of very complex IT systems, learn reams of legislation and hit very tight deadlines while having all kinds of chaos thrown their way.

This is very helpful, thank you!

I don’t know whether the new app has confused me but what’s the AIBU question?

But as an employee they have additional benefits so the value is more than the per hour wage.

The Market for this is either going to be someone who’s willing to ‘overpay’ for the service because of the convenience and your particular skills will enhance the quality of their business, so they are also able to charge a premium for their service because everything looks polished and professional.

Or someone who doesn’t have the time to deal with the additional admin, but realistically all of the jobs you’ve listed (completely remote) suggests that you could hire any person from any country globally, and almost get paid way below U.K. minimum wage.

So a lot of the answer will depend on your particular USP and how you are able to market yourself. Would the 10 hours be fixed weekly?

@Bjorkdidit is right, that is a job with defined duties.

Use a salary calculator and input desired annual salary, it will then work out your hourly rate. Remember to add a bit for holidays and sickness if self employed.

Women are notorious for under valuing ourselves.

Yes but they do a vastly more difficult job than the one you've described, so add twenty percent on for pension, sick leave etc if you like, but they do much more than you are proposing so I wouldn't pay you as much as them, especially as they have to be responsible for the HR management and CPD of 15 people.

As a freelancer you need to allow for the fact that you don't get holiday, sick leave, maternity, would need to cover your own insurance and tax calculations.

Generally the wage for a contractor Vs a paid employee is between 30-50% more. So I would take minimum wage and add 30% as your lowest starting point. So about £14-15 per hour is the lowest you should consider.

Of course it matters how much you want the job and how much your client would be willing to pay. If they can only offer minimum wage and you really need the work then your principles can be more flexible.

A friend of mine does something very similar for £25/hr. She’s based in Yorkshire if that makes any difference at all.

Wow! In that case I’d expect to pay/charge a minimum of £30 per hour (if not more really – the VA market is quite saturated and some inexperienced people out there may accept less, which is why I’ve gone for a lower figure). Have you had a look at the range of what VAs and freelance sales people charge?

That’s all pretty basic admin and organisation which would be little more than minimum wages in an employed position. I always use a yardstick of double national minimum wage as the base level for self employed work to cover the extra costs, admin time of being self employed, lack of paid holidays, pension and other benefits of employment, equipment, etc., So for that kind of work, I’d be saying £20-£25 per hour as minimum but try to negotiate higher for someone with lots of experience or special skills, maybe up to £30-£40 if the clients needs something special, I.e. industry related knowledge, out of hours working/on call, urgency, etc.

If an employed position with all equipment and costs provided, normal employment rights and benefits, etc., then somewhere between nmw and say £25 per hour, maybe up to £20 per hour with special skills or industry knowledge etc.

@TheCurious0range I don’t disagree with your point about certain lower paid roles actually having a high level of responsibility.

The thing is the job market is much more complex, you really can’t break down an employee of the civil service and see the headline hourly rate and transfer it to freelance industries. It’s very easy to see £13.50 per hour as low, without considering the total package the employee is getting (pension is significant, 28 days paid annual leave as a starting point, full sickness pay, employment rights.)