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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Neighbour having a nervous breakdown

30 replies

SwordOfOmens · 13/03/2025 21:40

I need some help dealing with my neighbour.
Background. Three brand new build council houses, and three years ago, three families got to move in.

It was amazing. 11 years on a wait list for us, next door's story was a single mum of 3 kids who had been holed up in a women's refuge after leaving DV.

Last summer, the lady next door (Let's call her Joan) told me that her ex had picked up her three kids from school and not brought them home.

She fell into a depression and stopped working (quit or fired, I don't know). She got a new boyfriend who seemed nice enough and she seemed ok-ish. We would chat over the fence and it was nice.

But then we started noticing she was playing music really loudly in the mornings. She had the TV on, playing evangelical music which she sang along to.

At first we thought it was sweet, and understandable, leaning into her faith for comfort. But we noticed it was becoming a daily occurance. She started also quoting scripture. But not quietly. She was shouting at the top of her voice. Like Constantine or the priest in Exorcist trying to cast out a demon. Things like "IN THE NAME OF JESUS CHRIST!!" etc, and shouting and whooping and clapping. Every day. Then it was banging really loudly. Thumping furniture. Windows and back door wide open.

She signing becaming chanting and ranting and banging. Every morning from 8am. Always when the boyfriend was at work.

One day there was an argument and banging and we were worried so my husband popped round to ask if she was ok and she said she was fine, but off her meds and so, a little manic.

We started to get worried. Then as winter set in, she started taking it outside, lighting fires. Every day she would light a new fire in a metal barrel and she would chant to herself and sing.

Recently the weather has improved and I've started hanging my washing outside. At lunchtime, Joan started a fire, after her morning of chanting and shouting and I ran outside to fetch it in, ruined from smoke, I was a bit annoyed I asked her if she needed anything taking to the recycling centre and she said "no, I'm cleansing the house of the man". I politiely requested that she have her fires after dark so that we could use the garden for our 2 year old to play in and to dry laundry. She mumbled again about "the man". I said I didn't mind her having fires at night. While I was there, I asked her to keep her windows and dorrs shut when she was singing and chanting as we have a toddler who would like to play outside. Nothing.

The very next time I hung laundry out, she started a fire and ruined it. So that time, I wrote a letter explicitly asking her to have her fires at night and to keep her voice down and windows and doors shut. So not telling her she couldn't, but to be a bit more considerate. I took pains to be as kind as possible, knowing she was going through a lot.

One hour later, I got a note through the door complaining we were too loud on Halloween last year when we put on a big show for all the neoighbourhood kids. We were done by 9.30pm and had over 100 visitors enjoying our halloween display. Her other complaint was her seeing me sunbathing topless in my garden 2.5 years ago when I was pregnant. We have 6ft fence panels so I thought I was ok! Plus, I was topless, not nude, in my own garden. I didn't think to ask permission to sunbathe in my own garden. She said I should be more respectful to her.

I bounced a note back stating I would not consider covering up in my own garden and I would continue to do Halloween for all the neighbourhood kids every year. But fires every day is classed as a nuicance, the noise she makes every day for over 6 months has grown into a nuicance, and the skunk she smokes every day is very much illegal and up to now we have been ok with it. But unless she wants a report to the council, could she please be more considerate.

Now onto today. As soon as I put my fresh laundry on the line, she started a fire, started shouting and chanting and singing her gospel songs at the top of her voice with her windows and doors wide open.

I lost it a bit and asked her if she needed help. I also rather cheekily quoted the bible, the bit about love thy neighbour. She gave me the finger and refused to talk to me.

So I told her I was calling for a welfare check. She gave me the finger again and just started singing louder.

I called 111 and described the situation. The call handler said to call 999 and ask for the police instead. So I did and they said they would send an ambulance.

An ambulance came, knocked on her door once, then left because she didn't answer.

I feel terrible for wasting NHS resources and I don't know if I'm doing the right thing by complaining.

AIBU to escalate to the council and police? She has 2 years left on her tenancy and so they could evict her. It seems like she is pressing the self destruct button. She is vulnerable, but after 6 months, she has gotten worse.

Yes - Escalate it, she is out of order
No - Have more sympathy and use the tumble dryer instead

OP posts:
mumofoneAlonebutokay · 13/03/2025 21:45

I think that this woman is clearly unwell. Where have her children been taken to?

I think yabu to engage in arguments with someone you know is so unwell 🙁

I'd be contacting the authorities daily and letting them deal with it, with records, daily. I wouldn't stop contacting them.

But leave her alone, op. She's lost her mind and cannot handle you, however much you are completely in the right x

SwordOfOmens · 13/03/2025 21:48

mumofoneAlonebutokay · 13/03/2025 21:45

I think that this woman is clearly unwell. Where have her children been taken to?

I think yabu to engage in arguments with someone you know is so unwell 🙁

I'd be contacting the authorities daily and letting them deal with it, with records, daily. I wouldn't stop contacting them.

But leave her alone, op. She's lost her mind and cannot handle you, however much you are completely in the right x

Yeah you're right about speaking to her. We used to be friends so I thought she would be reasonable, but it escalated really quickly.

I filmed her having the fire and I filmed her voice when she was shouting too. So I have that as evidence. I hate this.

OP posts:
fivetriangulartrees · 13/03/2025 21:53

I agree with PP's approach. How awful for you both. xx

Maitri108 · 13/03/2025 22:02

Do you have a housing manager or someone at housing you can contact? She's breaking her contract by being a nuisance.

I would explain to housing that she appears unwell and I would stop contacting her. Keep going back to housing as you have a right to enjoyment of your property.

TashieWoo · 13/03/2025 22:03

It drives me mad when people with alleged mental health problems smoke cannabis / skunk, they are making any illness 100x worse and it is so selfish to those around them.

As a neighbour, you haven’t chosen to share your life with her and you don’t owe her anything. Her behaviour is entirely unacceptable. I had a similar situation with my neighbours (some of the housing is council rent, some is owned) letting their dogs mess on the communal grass at the front and not picking it up and I spoke to the neighbourhood liaison officer who came around each week and he sorted it for me. Do you have someone similar who you could speak to? This selfish lunatic doesn’t need to be your problem and the fact it’s affecting your child’s enjoyment of the garden isn’t right:

CandelabraCat · 13/03/2025 22:08

Sounds very annoying but - you rang 999? 🤦🏻‍♀️ Let’s hope there weren’t many actual emergencies going on.

Muddysocks1 · 13/03/2025 22:09

It sounds like she’s unwell, so I’d have a bit more empathy. Whilst she seems unreasonable, she may not be that capable of being reasonable, if she is mentally unwell. A supportive, friendly neighbour route might be more helpful, maybe talk to housing, and if she is being really manic and a risk to herself then calling 999 sounds sensible.

SwordOfOmens · 13/03/2025 22:10

CandelabraCat · 13/03/2025 22:08

Sounds very annoying but - you rang 999? 🤦🏻‍♀️ Let’s hope there weren’t many actual emergencies going on.

I called 111, explained the situation and the call handler told me to hang up and call 999 and ask for police. I did and they said they would send an ambulance, not police.

OP posts:
Scutterbug · 13/03/2025 22:11

She sounds psychotic and you are not helping by goading her.

LivingwithHopenowandforever · 13/03/2025 22:12

She is vulnerable OP she has lost her children and the impact on her you can see. Please don’t make it worse for her when she clearly needs help.

Would it help going round once your partner was home and extending an olive branch?

Apologising is no skin off your nose but may give her a little realisation that someone cares about her. If she is off her meds you could always offer to make her an appt with the GP and if she wants some support you could perhaps go along with her?

Do not go inside if you have to sit down in her front garden and just show her some kindness.

I cannot imagine what she must be going through and a little kindness can go a long way.

Before anyone chimes in I know it’s not OP’s problem but then whose is it? Certainly not the Mental Health Teams as they are simply overstretched. We either as a society start to look after our own community as our elders did in the old days or we just let things continue as they are until we are too afraid to step outside our own front doors. I for one would at least like to have tried but that’s me not everyone else wants to these days unless of course it’s something juicy and then everyone has whipped their phone out to record.

CalleOcho · 13/03/2025 22:17

She sounds acutely unwell.

I’d either call 111 again and stress you are concerned about her mental health and safety. Or even contact your local authority and social services.

Or you can call 101 and report again for a welfare check. If the police deem her to be a risk to herself or others they can take her to a decisions unit or a 136 where she can receive a mental health assessment, and be referred to community MH teams or detained under section.

Your main priority is to keep yourself safe and do not antagonise or engage in arguments with her.

CandelabraCat · 13/03/2025 22:19

“As soon as I put my fresh laundry on the line, she started a fire, started shouting and chanting and singing her gospel songs at the top of her voice with her windows and doors wide open.
I lost it a bit and asked her if she needed help. I also rather cheekily quoted the bible, the bit about love thy neighbour. She gave me the finger and refused to talk to me.
So I told her I was calling for a welfare check. She gave me the finger again and just started singing louder.
I called 111…”

I could understand you calling 111 if you were genuinely concerned (maybe on one of the earlier days in your story?!) but it really sounds like you were mostly pissed off.

Redspottyfrog · 13/03/2025 22:26

i don’t know what the answer is. The fact is mental heath services are completely unfit for purpose. I used to work for a charity that used to deal with hate crimes and the amount of people that suffered due to having someone with out of control mental heath problems as a neighbour. Some of them were having their lives made absolute hell.

We quite often find that the person reporting a hate crime (mental heath) was the person who was actually making their neighbours and other people’s lives hell (I would say in about 30% of cases) but they were so paranoid they just could not see they were the problem.

I felt and still feel the utmost sympathy for both parties in cases like this. The only way to support people with mental health problems is to have early intervention and ongoing support- which is completely none existent. Neither party are to blame but they have been plunged into an awful situation. And then even if the person gets evicted or moved out they are out somewhere else without the support needed and the cycle starts again.

TheSilentSister · 13/03/2025 22:33

Sounds like she might have Bipolar? The DC could have been taken away for their safety. It certainly doesn't sound like she's capable of looking after DC now.
I only say this as I recognise this in someone I am close to.
She needs help. But our NHS system doesn't care so much anymore. They bung people money to look after themselves, without any care at all. It's so wrong.
Police care concerns are your best bet and if necessary they can escalate it.

Also, side note - if there is no DC, is she entitled to a 2/3 bed house?

allthemiddlechildrenoftheworld · 13/03/2025 22:34

@SwordOfOmens sorry for going a bit off topic here but what do you mean "She has 2 years left on her tenancy and so they could evict her." have the council given her a house for only a restricted period of time???

Hooliewhat · 13/03/2025 22:37

? Refer to adult social services as a person in need/at risk

TuesdayQ · 13/03/2025 22:39

If you search your local NHS Mental Health Number (ours is called the Integrated Response Hub); they'll be able to direct you to the right place according to your trust. If you have capacity, please do this; it sounds like she could be experiencing psychosis/mania with delusions, and that can escalate. You should be proud of yourself for trying to help her.

MissMoneyFairy · 13/03/2025 22:47

Don't film her, don't write any more notes, like pp says contact the local mh team, she may be in the system. Every time she starts a fire and starts bizarre behaviour csll 111, what sort of fires are they.

Ireolu · 13/03/2025 22:50

I would call the crisis team in your area/you may be able to find details on google. She has a past history of mental health illness and is off meds.

SwordOfOmens · 13/03/2025 22:55

allthemiddlechildrenoftheworld · 13/03/2025 22:34

@SwordOfOmens sorry for going a bit off topic here but what do you mean "She has 2 years left on her tenancy and so they could evict her." have the council given her a house for only a restricted period of time???

Ah sorry, modern council tenancy agreements are for 5 years at a time so that the council have the powers to evict people who cause a nuisance.

OP posts:
SwordOfOmens · 13/03/2025 22:55

Hooliewhat · 13/03/2025 22:37

? Refer to adult social services as a person in need/at risk

This is probably more useful than police.

OP posts:
sillydecision · 13/03/2025 23:08

I don't think husband took the kids. If that was the case the police would be onto him ?

Kids were taken away and father was given custody.

Mummblebee · 13/03/2025 23:20

I would stay away from her and keep contacting mh teams

ReadingSoManyThreads · 13/03/2025 23:21

sillydecision · 13/03/2025 23:08

I don't think husband took the kids. If that was the case the police would be onto him ?

Kids were taken away and father was given custody.

Why would the police be onto him if he's their father?

Anyway, @SwordOfOmens you actually can get in trouble for sunbathing topless even in your own back garden, so I really wouldn't have put that in writing to her!

Complain to the council housing people, give them a log of all of this, they could look at evicting her. You could also contact Environmental Health about the noise and constant fires.

allthemiddlechildrenoftheworld · 14/03/2025 06:59

@SwordOfOmens Ah sorry, modern council tenancy agreements are for 5 years at a time so that the council have the powers to evict people who cause a nuisance. I absolutely did not know this!!! Is this happening all over now?