I was supposed to meet someone who mentored me in a course for advice on setting up my own business. I paid them for the course but they were offering to meet me in their free time to discuss it, via Zoom. It was supposed to be 7pm tonight for a 20 min chat. I have a young baby (which they are aware of) who has been really unsettled all evening. It totally slipped my mind, I’ve settled her and checked the time and now it’s half seven. I have emailed apologising but I just hope she wasn’t sitting round waiting for ages and feel like I’ve utterly taken the mick. AIBU to ask how to resolve this? I am most embarrassed as it’s not the first time I have been late to a session. As I say I did pay her for the course itself but anything beyond that now is just her goodwill.