Currently staying in a hotel in London for work. Alone in my room and was woken up at 2am by two males banging aggressively on my door. I’m one room from the end of a long corridor and they are in the end room next to mine. Then they were laughing/cackling very obnoxiously. They went back in their room I think but I could still hear them speaking very loudly and lots of bangs and thuds from the room.
About 10 mins later they knocked aggressively on the door again and tried the door handle. Thankfully it was locked. At this point I rang reception, three times, no answer. Had to ring the nearest hotel from the same chain and ask them to call the manager. They said they’d send him up to my room. He knocked on my door and very flippantly told me they have people checking the floor every 30 mins and to “calm down”. He came back 10 mins later and told me he’d sort it and I should “just go back to sleep”.
Heard him knocking on another door and a very very brief conversation, genuinely about 20 seconds. No sign of the arseholes leaving their room. An hour later they’re still loud, laughing, banging etc and I can’t sleep for the fear they’ll knock again.
It’s my last night in the hotel so AIBU to ask to move rooms? I think they’ve handled it shockingly and tbh am quite upset with the way he spoke to me as if I was being ridiculous. I don’t feel safe in this room, men sound dodgy and very intimidating - and I wonder if that’s why the hotel bloke wasn’t more firm with them. If he isn’t prepared to kick them out then why not offer me another room?!
Need to be up at 8 for work so don’t know if it’s more trouble than it’s worth tbh. Although I’ve had less than 2 hours sleep as it stands as they were being loud earlier in the night too and it took me ages to get to sleep.
Premier Inn btw. I know they have the good night guarantee but work has booked and paid for the hotel so it’s no use to me.