Cancelling TUI holiday

[nepobaby]

Hello everyone,

Hoping someone can give me a quick answer before I call them later on.

Got a 2 week holiday booked in Cyprus from 18th June for 2 weeks.

For myself 'D'h and DD.

I hadn't got insurance yet as we only booked it 6 weeks ago. My marriage has broken down as I've just found out my husband has had multiple affairs.

As the holiday is quite a way away still, what's the hope in me getting my money back? If the chances are zilch I'll go with DD still. I paid for the whole thing, in cash so it's fully paid off.

Thanks!

The deposit amount will be somewhere on your booking form.
It’s usually around £250 pp so you will loose £750.
As a word of warning ALWAYS get travel insurance from the day you book your holiday. It’s not just there to cover your holiday. It’s a bit like buying a car and saying ‘I’ll buy insurance when I go on a long journey’. You need insurance from the moment you have bought the ‘product’ whether it be a car or a holiday.

So sorry about your husband, There’s been some awful stories on here lately.

Call tui and see what they say. Even if you can get a free name change, that would be better than nothing.

Sorry to hear this. Are you not able to take a friend/family member with you to take his place? And just name change. If you cant get anyone to take his place, then just cancel his place by amending, you may or may not get some money back.

Even if paid in full you can cancel and will only lose the deposit.. but honestly, I would still go and enjoy yourself with your child. You wouldn't want to be home when the dates come thinking 'oh I should be on holiday' etc. That may make you feel worse.

I have a feeling there is more flexibility than this within that specialist team (I have a friend who works in it). Certainly worth a go and nothing to lose by asking :-)

I work for them too. it’s generally just medical and armed forces being deployed etc sadly doesn’t extend to family breakdowns

I everyone just a small update. I've spoken to a lovely guy at TUI who was a great help.

So, if I cancel before 70 days is up I get a full refund minus £600 deposit.

I think I'm going to cancel and then rebook somewhere for a week with DD. I don't have anybody that can go for the full 2 weeks and I worry if I go by myself for the whole duration with DD, I won't get much of a break as it will be parenting just in a different environment. And I could really do with a break. So I think I'll rebook somewhere for a week, perhaps in the same place but see if I can get family or a friend to come with me for the week.

Thank you all for your advice. I really am utterly broken.

I’m really pleased. Maybe look for a good kids club.
well done for calling x

On timing of insurance it’s really important to get it the day you book a holiday in case of health or other issues that prevent you from taking the holiday.

You should get insurance the same time as booking your holiday not wait at all. Ok so now I’ve said that I’d go with DD and have a break as you probably need it. Also if he’s been with multiple people please get yourself tested for STI’s.

What a prick. I hope you can rebook somewhere lovely for a week and have the nice time you deserve.

I am really pleased about that and I hope you and DD can have a great holiday you deserve it.

I know you feel broken and your world is falling apart but he hasn’t broken you -he doesn’t have that power or right to do that too you. Wishing you and DD all the very best.

Don’t do this if you’re planning another holiday, just pay the £50pp amend fee rather than losing £200pp deposit!

Pay the amendment fee and go in a few months time with your dd when you've got your head around what's happened. Do you both good to have something to look forward to, you could take another adult if you change the name as well.