SONOS speaker system has been unusable for months

[themusicsoundsbetterwithpoo]

We have 3 Sonos speakers, Spotify will no longer connect to these. Resorted to using the Sonos app which is pretty crap at the best of times but trying to use it currently is awful- it is slow and laggy and painful.

Looking at twitter it seems like LOTS of users are having these issues.

The "help" that has been offered has been no use.

Anyone here suffering the same?

This might be too niche I don't know 🤔

I don't even know what Sonos is but I have an excellent Samsung sound bar that cost a lot as a birthday present and now only works for 30 seconds to one minute max before disconnecting because it needs a sodding update. Which can apparently only be delivered by a fucking usb. What an absolute joke! I thought it was because I had an iPhone but DP just bought a Samsung phone and it's the same. Modern technology can be absolute dog shit. Nothing wrong with a headphone jack tbh!

We have several Sonos speakers and definitely have issues especially with the two that are supposedly Alexa (rarely responds)
However, it is still ticking along by and large.
Would plugging just one of the speakers into an Ethernet make any difference?

Yes it will but you also have to reset the system and reinstall the apps (alexa, sonos, Spotify etc) to get them all on par again.

I use the Sonos speakers with Apple Music and have no issues. You turn it up and down on the speaker itself

Jeez what a ballache.

Surprised by how many of you say you can still operate the system via Spotify, whenever we try to connect this way it just flashes "connecting" forever but never actually does so.

Only took about 20 minutes 😄 worth it.

Sonos has been rubbish since they changed/updated the app a while back. Don't know why but it's like they just decided to break it. I can connect Spotify now but BBC Sounds won't work for me on it anymore.

Used to have a Sonos speaker but it constantly disconnected from my phone and WiFi. I spent literally hours switching things off and on, trying ethernet cables, reinstalling the app etc. All I wanted to do was listen to music for God's sake. In the end I gave it to my partner- he also had a Sonos but now both of them are causing him problems. Now I just use a Bluetooth speaker as it's just too much difficulty and aggro otherwise. These things are too clever for their own good.

Yes mine will no longer connect to my wifi network so essentially useless

While it sucks, there's a valuable lesson here - don't buy hardware that's linked to apps or cloud services. Eventually, it's all going to end up as e-waste, because the provider will screw up or remove features you're relying on, or they just stop supporting it, or they go bankrupt and disappear, taking all the functionality of the product you bought with them.

Meanwhile, you can get really high-end hi-fi gear from the 80s that sounds better than anything you can buy today, and - critically - still works just as well as it did then.

Stuff that would've been £4k+ in today's money is available for just a couple of hundred quid - things like Meridian speakers etc. You just need a Bluetooth adapter, and you're on the way without any mucking about with apps to make it all work.

We have 4 Sonos speakers, 2 Sonos Roam, 1 Sonos sound bar and a woofer thing. I wouldn’t recommend buying Sonos. I have set mine to have Alexa voice control using both Bluetooth and WiF. I want to have voice controlled music throughout my house, that’s what I bought it for,
an integrated system. I have WiFi extenders due to size of house. The soundbar over the tv and woofer near to router never a problem. In the kitchen, bedrooms and dining room, its quite hit and miss. It is a full time job keeping them connected and working. I do it because I have paid a lot of money for them and when they are connected they sound good but if I had my time again I would not have bought them, To much hard work! I have had months like OP where I have not had the will to go through the whole set
up but then I eventually do and low and behold we have a power cut, like today and I have to start all over again.

I sold a Sonos speaker for quite a lot on eBay a while ago, so that might be worth checking out?

Right I'm going to do some of the suggestions on here today..will see if I can regain music in this household. It's honestly been quite depressing only playing music out of a shitty echo dot 😆

Our Sonos has been awful since they fucked up the app. I don't know what they were trying to achieve because it was fine before.

Yes, we have 3. One will connect to Alexa, one will very intermittently work, the app is useless and our sonos move is now just a very expensive doorstop. I'm so annoyed with Sonos. We use the echo now even though the sound quality is nowhere near as good.

Sonos is totally crap, almost by design! My partner has this system, he's an engineer, still can't make it work really well in this house. Buy a Muso had a couple of units around the house for a few years, amazing quality

We have an old Sonos soundbar about 10 years old. It stopped working a year ago and because we’re lazy we just left it. It started to work again out of the blue two weeks ago. It’s very strange. When it works it’s fantastic aThe same thing happened a couple of years ago. The sound quality is amazing but the app is awful, only connects half the time on first try and of course there’s the fact the whole thing stops working for long periods of time without explanation.

We have a Goodmans soundbar in the bedroom, connected with a lead to our thirteen year old television, and via that the Xbox, which I use to listen to/watch CDs/DVDs/Blu-rays etc. I also Bluetooth music from my phone or tablet to the soundbar, or sometimes I play BBC Sounds, YouTube Music or other apps via the Chromecast that is also connected to the back of the TV.

I've not had any problem with the soundbar. I don't know about Spotify as I don't use it; I mostly listen to my own music on my phone or tablet.

Downstairs we have a traditional two speakers set up connected to the tv and Blu-ray player. There's also a Chromecast connected to the living room tv, and I can also connect my phone directly to the amp to listen to my music or audiobooks etc.

Kitchen has a radio/cd player with an auxiliary jack that I can connect my phone to.

Bathroom has a Bluetooth speaker so I can listen to music or audiobooks in the bath.

DD has a soundbar connected to the tv in her bedroom, but I think she prefers to use headphones mostly.

It's a "system" that works well for us. We've no interest in an "integrated" home sound system, as everyone listens to their own thing. This thread certainly hasn't tempted me towards one!

I absolutely hate our system - more so because it physically hurts how much money we’ve spent on it over the years 😆 sound quality is still great when it works - the app often doesn’t work from my eldest’s iPad so she gets annoyed; the speaker in my youngest’s room randomly cuts in and out (helpful when it’s supposed to be playing white noise through the night for him); rooms will mysteriously disappear from the app at will. It’s a total clusterfuck - I cannot fathom how they’ve managed to turn a really great concept into something so lacking in basic functionality and appear unable to either fix it or go backwards!

I've been having problems too. A work around seems to be if I connect to the Sonos app first and start a song then Spotify can then connect.
I've given up with my older speakers and certainly won't be spending that ££ again with Sonos.

I use the Sonos speakers with Apple Music and have no issues. You turn it up and down on the speaker itself

We have always found it very temperamental which is frustrating as when it works it's fantastic.

The worst is the integration with Audible. We have hundreds of books on there and there's no way to search and no logic to the order they show up. Sometimes but not always you can cast from the Audible app.

Integration with BBC Sounds is also pretty terrible.

If they made it so you could play anything from your phone like a normal Bluetooth speaker and then use the app to control what speakers work together etc it would be perfect.

After spending over $3,500 on Sonos speakers in less than 5 years, they changed the app, or I can only use half of them on the new app and the other half on the old app, but on different Wi-Fi lines. In other words, they're good speakers for 5 years, and then they'll have to be given away or thrown away. I recommend anyone who's going to buy them check them out thoroughly; they're a dud. I had a small Bose Bluetooth speaker 20 years ago, and it still works and its sound is spectacular. I feel like I made a serious mistake trying out Sonos.

NEVER BUY SONOS, I had them and they changed the app and after 5 years they don't work. I invested more than $5000 lost. Be careful

Sonos is crap. If you want something decent get a NAIM system.