Just moved into a new property, it had/has pre-payment meters for gas and electric. I want to go to credit meters and also change from the supplier Eon to my usual supplier (Ecotricity, who I have been with for 25 years and they are good).
I managed to get the electric meter changed by Ecotricity last week when I couldn't activate new credit and it became an emergency. All good there now.
However, I've been chasing Eon about releasing me as my gas supplier but they have refused. I spoke to someone there today and it turns out that the previous tenant has somehow managed to go into debt by more than three thousand pounds!
I just don't understand how that can have happened - and if she was on pay as you go, were Eon recouping the debt by charging a higher rate? Because I've been adding credit to it for a month now to keep the heating running.
I now have to prove that I'm not her, and that it's a new tenancy.
Also I'm very pissed off at her, she knew what she was doing. She was a bad tenant by all accounts and we are having to fix lots of things in the house and garden. I've been faithfully forwarding her post, well she can forget that now.
Eon weren't bothered about getting her new address, I expect they will just write it off.