Myself and my DP have been dealing with this BRSK internet salesman coming to the door and not leaving us alone for a few weeks now. On his first visit he said we would be left without phone or internet if we didn’t act and switch providers immediately.
My DP corrected this, said he works within this industry and we are at no risk, are happy with our internet set up, and that was all. He was quite pushy and argumentative but he eventually left after giving DP a flier with his name and phone number on to be contacted if we changed our minds.
Since then he has been back at our door (that we’ve answered) five times. The same man. Every time he’s tried to argue and not taken no for an answer. The last three times he has been here it has been just me here alone.
Now, I don’t mind saying, I’m really quite an anxious mess anyway, particularly around pushy men. So I answered today, saw it was him and said “I’m sorry but no, I am in the middle of cooking I don’t have time for this and we don’t need anything. You’ve been told.”
He immediately gets aggressive with me and says “Well you’re wrong, speak to your provider and they will tell you. Your internet is going to be cut off and you’ll have no phone line!” So I said again; “we had full fibre installed a few months ago and we do not have or use any landline. We are at no risk.”
He got very sarcy and said “Well then Madam, seen as you know SO MUCH more about this than me, you’ll understand that the copper wire that runs the line into your house is going to be switched off” I cut him off and said I DO understand. The switch off is happening in two years time and does not effect fibre!! He was about to start again so I just closed the door. I really was cooking and couldn’t keep stand there either way, and from experience he would have kept going.
He stood on the other side of my door and started shouting angrily “Contact your provider then, go on!” To which I shouted back “I already have, don’t be so rude !”
I was completely shaken. I took the number on the flier he left before and sent a long text saying his aggressive, derogatory attitude and intimidation was unacceptable and no way to do sales. If he came back again I’d consider it harassment. I’m not usually one to write complaints or “speak to the manager” but my DP is actually abroad right now for work and I just find it all so totally unacceptable. Especially when he is blatantly wrong himself! He will be saying this stuff to others too, likely to beef his own sales while people who aren’t informed are scared into switching provider regardless of their contracts or whatever else. All because they’re told their phone lines are being cut off any day now!!
After I closed the door and he shouted through I was genuinely really rattled and shaken up. I know though that I can be very sensitive to male aggression in any forms.
AIBU sending a complaint email to the company ? I’m anxious about answering the door and it being him again!!