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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that AI is taking over jobs far, far, FAR quicker than we anticipated?

233 replies

Themarchoftime · 24/01/2025 10:40

Obviously, am aware of AI's presence for some time. But I'm shocked how AI features seem to be on all platforms now, email/web etc, and how many roles are being diminished by the use. It seems week on week it's progressively spreading.

Someone who works with AI suggested to me that it's happening so much quicker than anyone expected, that we could all be looking at no jobs across many sectors in 10-12 years.

This has totally depressed me, especially as I'm early fifties, looking to skill up/change roles! And scared me, a bit, also for my kids.

Am i being a catastrophic thinker?

OP posts:
Juliagreeneyes · 24/01/2025 15:06

Asvoria · 24/01/2025 14:44

Wait until quantum computing is established though. It'll make our current machines look like stone tools. Quantum ai will replace everything apart from physical work such as cleaning and installation jobs. Doctors will be replaced with a generic healthcare worker who carries out the commands made by quantum ai. Robots already perform surgery.

People don’t want to see general health care workers carrying out commands from an AI, though. They don’t want to go to university to learn medicine to do that either. Who checks if the AI gets it wrong? Who regulates it? The sales pitch on AI and quantum computing is totally adrift from the reality of what we know people want and how humans behave.

Did you see the video doing the rounds on Twitter a couple of months ago of the techbro dude who gave his kid an AI soft toy and then couldn’t understand why she wanted to turn the AI off and simply wasn’t interested in its marvellous capabilities? He kept pushing her to interact with it, and she simply resisted. He couldn’t get it at all.

That’s what the AI enthusiasts are like when they tell us it’s going to replace everything, just you wait and see! But: humans gonna human. Supermarkets thought it was a great whiz of an idea to get rid of staff with automated checkouts. Turns out that human customers just game them to steal more, so now because of huge losses to shoplifting they have had to re-employ staff to manage the automated checkouts. There is a reason why humans need human interaction - we’re innately cleverer than machines, no matter how much quantum computing power they have. (QC is also v much less advanced than tech dudes like to claim).

Chersfrozenface · 24/01/2025 15:08

UnstableEquilibrium · 24/01/2025 15:01

QVC product demonstrating will be first on the list of jobs to be replaced by AI. It's only the cost of producing hours on end of decent quality video that stops them being produced by AI right now, and the new Chinese models are a lot cheaper.

I listen to a fair number of industry specialist podcasts with slightly half arsed amateur presenters which would absolutely be better if presented by AI podcasters prompted and checked for hallucination by professionals.

There have already been AI news presenters in other countries.

And the cliché-ridden scripts of shopping channels could easily be written by AI.

SnarkSideOfLife · 24/01/2025 15:13

LaPalmaLlama · 24/01/2025 11:03

In a way, yes, you're catastrophising, because AI can be used to free up resources to pay for other, higher value add roles, especially where those roles are funded by the public purse or by philanthropy. I am a director of a charity where there is potential to use AI to eliminate certain fairly routine tasks, which reduces our overheads in our donor management and HR functions and means we have more to spend on programs. Technology has been eliminating routine tasks (automatic purchase order matching) or manpower (long wall miner machine) for time immemorial. This is just the next stage.

Well great for you that overheads are reduced but not so great for the people who lose their jobs to enable those savings. Multiply that by many different organisations and what will people do?

anyway for now I’m enjoying it as my boss hasn’t caught on yet that it takes me two days to do 5 days work! 😁

Asvoria · 24/01/2025 15:16

Juliagreeneyes · 24/01/2025 15:06

People don’t want to see general health care workers carrying out commands from an AI, though. They don’t want to go to university to learn medicine to do that either. Who checks if the AI gets it wrong? Who regulates it? The sales pitch on AI and quantum computing is totally adrift from the reality of what we know people want and how humans behave.

Did you see the video doing the rounds on Twitter a couple of months ago of the techbro dude who gave his kid an AI soft toy and then couldn’t understand why she wanted to turn the AI off and simply wasn’t interested in its marvellous capabilities? He kept pushing her to interact with it, and she simply resisted. He couldn’t get it at all.

That’s what the AI enthusiasts are like when they tell us it’s going to replace everything, just you wait and see! But: humans gonna human. Supermarkets thought it was a great whiz of an idea to get rid of staff with automated checkouts. Turns out that human customers just game them to steal more, so now because of huge losses to shoplifting they have had to re-employ staff to manage the automated checkouts. There is a reason why humans need human interaction - we’re innately cleverer than machines, no matter how much quantum computing power they have. (QC is also v much less advanced than tech dudes like to claim).

I think patients want an accurate diagnosis and treatment. How many complaints do you see regarding the poor diagnostic capabilities of GPs? People die every day due to this.

Quantum Computing hasn't been fully developed yet, so nobody knows how interaction will go, but these are not conventional computers so they won't be churning out rubbishy pornographic stories or marketing drivel. They won't be used in soft toys either. QC isn't just a step up in computing, it's a whole different planet.

Ella31 · 24/01/2025 15:19

CoffeeWithHer · 24/01/2025 13:32

I’ve just had an argument with a bot on MOONPIG 😝 even though I know it’s a bot I still lost my temper with it!

Haha, most importantly did you win the argument?

UnstableEquilibrium · 24/01/2025 15:20

Rummly · 24/01/2025 15:06

Interesting. But doesn’t in-person sales depend on at least some human connection and a belief that a fellow human has used and approves of a product or service?

If I was in the market for a face cream or an air fryer I wouldn’t want to have it recommended by a bot. I’d want to know that the recommender thought highly of it because they’d used it as I would.

There are various levels of advertising. Yes advertising by a known and trusted individual is particularly effective, which is why Richard Osman/Mark Kermode/Rory Stewart get the big bucks to say "I personally use Air BnB and it's great" on their podcasts. That will always carry a premium.

But when an unknown actress on an advert / QVC presenter sniffs washing and goes "mmmm! That fabric conditioner smells lush!" surely everyone knows they're just reading a script. It might as well be AI.

pelargoniums · 24/01/2025 15:21

Asvoria · 24/01/2025 14:52

They'll have to bring in a social credit system. The better behaved you are, the higher your UBI. Feral meatheads will only be given enough for basic food and a cage to live in, whereas nicely behaved law abiding people will get enough for a TV, car, phone, nice food etc.

This is enough internet for me today.

SnarkSideOfLife · 24/01/2025 15:22

Asvoria · 24/01/2025 15:16

I think patients want an accurate diagnosis and treatment. How many complaints do you see regarding the poor diagnostic capabilities of GPs? People die every day due to this.

Quantum Computing hasn't been fully developed yet, so nobody knows how interaction will go, but these are not conventional computers so they won't be churning out rubbishy pornographic stories or marketing drivel. They won't be used in soft toys either. QC isn't just a step up in computing, it's a whole different planet.

AI has diagnosed (correctly) Dd with Ehlers Danlos syndrome, me with ankylosing spondylitis and dh with bullous pemphigoid after the GP (different ones) had no idea. I love a ChatGPT diagnosis.

Rummly · 24/01/2025 15:23

Asvoria · 24/01/2025 15:16

I think patients want an accurate diagnosis and treatment. How many complaints do you see regarding the poor diagnostic capabilities of GPs? People die every day due to this.

Quantum Computing hasn't been fully developed yet, so nobody knows how interaction will go, but these are not conventional computers so they won't be churning out rubbishy pornographic stories or marketing drivel. They won't be used in soft toys either. QC isn't just a step up in computing, it's a whole different planet.

That’s true in principle. But the technical difficulties with quantum computing mean that its practical, wide application is to our time what the moon landing was to Isaac Newton’s: centuries away.

WaryCrow · 24/01/2025 15:26

EveryKneeShallBow · 24/01/2025 10:59

It is going to be a massive shift, but like previous “revolutions” will lead to new, different opportunities. I was reading an article that said that AI will reach a point where the data it is trained on will all be AI generated, so humans will be needed to ensure it doesn’t just go off into a bizarre automated world of its own.

I’m tired of seeing this lazy excuse for not thinking and maintaining the status quo.

What human needs are there left to supply the need for all these ‘new jobs’? The Industrial Revolution supplied standardised goods cheaply to the newly impoverished. Computers have provided greater possibilities for entertainment, largely taken up by men in bedrooms wanking or playing video games and being as aggressive as possible towards women and girls. Oh and a load of marketing crap.

What is there possibly left that AI can supply and how are humans who have no inheritance going to live in a world of exploding population with every inch privately owned?

Rummly · 24/01/2025 15:28

UnstableEquilibrium · 24/01/2025 15:20

There are various levels of advertising. Yes advertising by a known and trusted individual is particularly effective, which is why Richard Osman/Mark Kermode/Rory Stewart get the big bucks to say "I personally use Air BnB and it's great" on their podcasts. That will always carry a premium.

But when an unknown actress on an advert / QVC presenter sniffs washing and goes "mmmm! That fabric conditioner smells lush!" surely everyone knows they're just reading a script. It might as well be AI.

That’s not how QVC works. It’s not like spot advertising.

You don’t need a person at all in a spot ad. A pack shot and a slogan will do. It can be just about brand recognition. Some ads have simply been dominated by a colour (Cadbury’s purple, Virgin Airways red etc).

QVC is all about personal recommendation and demonstration.

UnstableEquilibrium · 24/01/2025 15:28

WaryCrow · 24/01/2025 15:26

I’m tired of seeing this lazy excuse for not thinking and maintaining the status quo.

What human needs are there left to supply the need for all these ‘new jobs’? The Industrial Revolution supplied standardised goods cheaply to the newly impoverished. Computers have provided greater possibilities for entertainment, largely taken up by men in bedrooms wanking or playing video games and being as aggressive as possible towards women and girls. Oh and a load of marketing crap.

What is there possibly left that AI can supply and how are humans who have no inheritance going to live in a world of exploding population with every inch privately owned?

What exploding population?

rickyrickygrimes · 24/01/2025 15:29

Ella31 · 24/01/2025 11:28

The customer role aspect with AI is interesting. I don't think the AI bot has ever solved my problem when I need to get onto Customer Services. Only last week my parcel went missing and the bot kept saying it was on the way. It had actually been sent to the other side of the country and only for a lovely lady in customer services, it probably wouldn't have arrived as she sent it down with a van going to my county the next week.

I think the point is that this is only the beginning. The AI is learning how to be better all the time, including from all the interactions you have with it which - to you - seem pointless or haven’t worked. Come back in a year, two years, 5 years and the lovely lady will be out of a job. As will the van driver.

ANameForOscar · 24/01/2025 15:34

I find it fascinating - but I was a bit of a fan of old sci-fi in my teens so real, 'self aware' AI, or Isaac Asimov style housekeeper/nanny robots, is more what I think of when people speculate about the future 😁

It is moving fast and I think it will get faster. If we could rely on the powers that be to use it in ways that help humanity I'd be excited, but... well...

Tbh, I feel that it's completely ridiculous that people still have to be afraid of losing their jobs and not having to work.

We (as a society) are actively making work, creating demand etc, just so that there is work, so that people can be stuck in work because they need to eat. It's circular and it really feels like we could have moved past it by now.

If only tech was used to better everyone's lives, instead of a few.

Lentilweaver · 24/01/2025 15:36

ANameForOscar · 24/01/2025 15:34

I find it fascinating - but I was a bit of a fan of old sci-fi in my teens so real, 'self aware' AI, or Isaac Asimov style housekeeper/nanny robots, is more what I think of when people speculate about the future 😁

It is moving fast and I think it will get faster. If we could rely on the powers that be to use it in ways that help humanity I'd be excited, but... well...

Tbh, I feel that it's completely ridiculous that people still have to be afraid of losing their jobs and not having to work.

We (as a society) are actively making work, creating demand etc, just so that there is work, so that people can be stuck in work because they need to eat. It's circular and it really feels like we could have moved past it by now.

If only tech was used to better everyone's lives, instead of a few.

So was I. By now Robbie the Robot should have been doing my housework.
Instead I have been doing housework all day, and Robbie is taking my job!

ANameForOscar · 24/01/2025 15:40

Lentilweaver · 24/01/2025 15:36

So was I. By now Robbie the Robot should have been doing my housework.
Instead I have been doing housework all day, and Robbie is taking my job!

Exactly!

I actually re-read the Robbie story a few weeks ago.

And the one with the hunky housekeeper robot. 😁

WaryCrow · 24/01/2025 15:47

UnstableEquilibrium · 24/01/2025 15:28

What exploding population?

That’s your reaction and your choice of question?

When I was born, not that long ago, the population of Britain was 50 million. Now officially it is 70 million and reliable estimates put the true figure at 80 million.

The world population was about 3.5 billion, now it’s over 8 billion.

So that exploding population. So now perhaps you can consider the question, which is what human needs are left to supply? Or the implicit question of whether this will lead to a world any of us want to see, of improved freedom justice and equality and all that is good?

WaryCrow · 24/01/2025 15:49

Or of course you can continue to deny, distract and try to look cute, but it isn’t working very well. Nothing is now.

BourbonsAreOverated · 24/01/2025 15:50

EggFriedRiceAndChips · 24/01/2025 14:53

I work in law and I’m very worried for young people entering the profession. Very recently we’ve started using it for more and more paralegal / junior lawyer jobs (meeting notes, hearing notes, drafting, edisclosure). I can see a lot of jobs going, much faster than I expected tbh. I will discourage my kids from doing law degrees / conversions.

The issue is much greater isn’t it. Those jobs that AI are replacing aren’t just entry level they are the training level. How will you learn if these aren’t the jobs available?

BourbonsAreOverated · 24/01/2025 15:52

It’s also about people feeling like they’ve done a good job and accomplished something.
bored people with too much time does not make a happy society

UnstableEquilibrium · 24/01/2025 15:56

WaryCrow · 24/01/2025 15:47

That’s your reaction and your choice of question?

When I was born, not that long ago, the population of Britain was 50 million. Now officially it is 70 million and reliable estimates put the true figure at 80 million.

The world population was about 3.5 billion, now it’s over 8 billion.

So that exploding population. So now perhaps you can consider the question, which is what human needs are left to supply? Or the implicit question of whether this will lead to a world any of us want to see, of improved freedom justice and equality and all that is good?

Exploded, not exploding.

On the subject of needs to supply, they expand to fill the available production. The capitalist economies need to provide enough consumption to consume the goods and services produced. Billionaires can't exist in a vacuum (they can exist in gated communities in impoverished countries, but they're still dependent on a functioning international economy).

Either everything collapses completely (not impossible) or the capitalist system keeps its consumers' heads above water.

YYURYYUCICYYUR4ME · 24/01/2025 15:57

There's also the push to make all communication virtual, rely on chatbots and removed customer facing roles. Worked for a housing association where they really are trying to replace people with software that automatically messages, chatbots, analytics, anything that means they can dump a role. You have no idea of the chaos this has caused and that digital literacy is a real issue for many, meaning if they don't engage virtually they really have little hope of contacting anyone!

KimberleyClark · 24/01/2025 15:58

Lentilweaver · 24/01/2025 11:22

I think both my DC have picked the wrong, AI susceptible career. I think things may get very scary.
I hope I am catastrophising
Has anyone read the Harlan Ellison story " I Have no Mouth but I must Scream". It's a terrifying short story about a massive machine that controls the last few humans.

Yes read it. As you say terrifying.

Also read a short story by J G Ballard called Having a Wonderful Time in which AI and automation have taken over most jobs and all the unemployables are being shipped off to massive holiday complexes all over the world, except they don’t realise it, they think they are going on a normal holiday.

SpearheadViking · 24/01/2025 16:01

The bots on customer service support are a nightmare and worse than rubbish. Most of the time I just go round and round in circles.
Lots of times if you don’t use the correct keywords it has no idea what you’re talking about.
Sometimes I imagine a droid Star Wars world and I’m sad.

Frowningprovidence · 24/01/2025 16:05

rickyrickygrimes · 24/01/2025 15:29

I think the point is that this is only the beginning. The AI is learning how to be better all the time, including from all the interactions you have with it which - to you - seem pointless or haven’t worked. Come back in a year, two years, 5 years and the lovely lady will be out of a job. As will the van driver.

Does the AI 'know' it hasn't helped or how frustrated you are by it all.